SMS Healthcare
Connect with patients instantly via SMS. Dexatel’s patient texting service makes it easy to send updates, alerts, and reminders in real time.
Trusted by Leading Brands Worldwide
Why Use Healthcare Messaging Services
83%
of patients prefer receiving appointment reminders via text message
76%
of people worldwide expect SMS reminders for medical appointments
91%
of individuals who opt in for medical texts find these messages useful
67%
is the increase in appointment attendance thanks to SMS reminders
How Medical Institutions Use SMS for Healthcare
Appointment Reminders
Reduce no-shows by reminding patients about upcoming appointments in advance. Patients can simply confirm or reschedule with a quick reply.
Prescription Updates
Let patients know when their prescriptions are ready for pickup or due for a refill. This improves health outcomes and allows for a better patient experience.
Staff Scheduling
Keep your staff updated on shift changes, open slots, or urgent staffing needs. SMS can speed up internal communication and keep schedules on track.
Wellness Tips
Share regular wellness advice, such as nutrition, exercise, and mental health tips. A quick message can encourage preventive self-care measures.
Pandemic Alerts
Deliver safety guidelines and updates on time during public health emergencies. You can reach patients and staff with critical information when it matters most.
Dexatel Integrates With the Tools You Use
Connect the platform to your CRM, eCommerce software, and customer support tools in just a few clicks.
Got Questions? We’ve Got Answers.
What is healthcare text messaging?
Healthcare text messaging involves using SMS for texting with patients, staff, and caregivers. Medical professionals can use it to send appointment reminders, prescription alerts, health tips, and follow-ups. It is a fast and direct way to reach patients and improve communication, boosting patient engagement and reducing appointment no-shows.
Why should you use SMS for healthcare services?
SMS is one of the most effective ways to reach patients, with high open and response rates. It can reduce missed appointments, boost patient satisfaction, and maintain coordination with medical staff. Unlike emails or calls, text messages are read almost instantly. This makes SMS an ideal channel for healthcare providers looking to improve communication.
How can I send medical SMS messages?
To text your patients and staff, you need a reliable messaging platform like Dexatel that allows for secure and automated texting. Simply upload your contact list, type in your message, and use the platform’s dashboard or API to send it. You can also schedule, segment, and personalize your messages based on patient needs.
What is the best patient texting software?
Dexatel is a top choice for healthcare text messaging thanks to its ease of use, automation features, and full HIPAA compliance. It allows healthcare providers to send appointment reminders, follow-ups, and wellness tips, among other updates. With real-time delivery tracking and customizable SMS templates for healthcare, Dexatel makes patient communication convenient and reliable. It also integrates smoothly with your existing systems.
How can text messaging in healthcare be compliant with HIPAA?
To be HIPAA compliant, a healthcare text messaging system must protect patient data through encryption, secure servers, and access controls. Messages should never include sensitive patient details unless sent through a protected platform. As a leading SMS marketing platform that’s fully HIPAA compliant, Dexatel offers secure text messaging and allows medical professionals to meet healthcare privacy and security standards.
How much does SMS marketing for healthcare cost?
The cost of SMS marketing for healthcare depends on message volume, features, and the provider you choose. Some platforms have pay-as-you-go plans while others offer monthly subscriptions tailored to different practice sizes. Pricing typically starts at just a few cents per message, with discounts for larger volumes.
Build Trust With Patients Through Healthcare Text Messaging
Reach your patients and staff with critical updates through automated SMS marketing for healthcare.
