<h2>Benefits of a Custom Sender ID&nbsp;</h2>

<p>Customized sender IDs can be useful when it comes to&nbsp;<a href="https://dexatel.com/mass-text/" title="Mass Text By Dexatel">mass texting</a> campaigns that the recipient doesn&rsquo;t need to interact with. A bulk SMS custom sender ID provides a level of credibility to the message. Other key advantages of using a custom sender ID include:</p>

<ul>
	<li>
	<p>Boosting brand awareness: By using their company name as a custom sender ID, businesses can boost brand awareness</p>
	</li>
	<li>
	<p>Increasing customer engagement: Sending bulk messages with a custom sender name that the recipient will instantly recognize can&nbsp;<a href="https://dexatel.com/blog/customer-engagement/" title="Maximizing Customer Engagement">increase customer engagement</a></p>
	</li>
	<li>
	<p>Tailoring SMS campaigns: Customizing sender identification can be ideal for bolstering&nbsp;<a href="https://dexatel.com/blog/personalized-sms-marketing/" title="Personalized SMS Marketing">personalized SMS marketing</a> campaigns</p>
	</li>
</ul>

<h2>Sending SMS Messages Using a Custom Sender ID</h2>

<p>To send custom sender ID SMS messages, a business must first register for a sender ID. An easy way for companies and organizations to send messages with an alphanumeric sender ID is to register for one through a business text messaging provider.</p>

<p>The terms and conditions of registering for a customized sender ID vary from one country to another. It&rsquo;s important for a business to abide by any fees and regulations that may apply. Certain countries, for instance, will require businesses to register their brand and messaging with mobile networks before they can send custom ID texts.&nbsp;</p>

<p>Moreover, a custom SMS sender ID only allows for one-way messaging. Mentioning a separate number in the text, however, can make it possible for recipients to reach out to the business if necessary. The sender can also include a link to a different communication channel.&nbsp;</p>

<h2>Custom Sender ID Alternatives</h2>

<p>Customized sender ID isn&rsquo;t accessible in every country. A company or an organization that can&rsquo;t register for one but wishes to enjoy the same kinds of benefits can always opt for alternatives. These include dedicated short codes and 10-digit long codes.</p>

<h3>Dedicated Short Codes</h3>

<p><a href="https://dexatel.com/features/dedicated-short-codes/" title="Dedicated Short Code">Dedicated short codes</a> are 5 or 6-digit numbers that businesses use to send SMS messages. These numbers are easy to identify since each one is unique to the company that uses them. One downside of short codes is that they tend to be expensive, and it can take time to obtain one. Much like choosing a sender ID, there&rsquo;s a registration process involved.&nbsp;</p>

<h3>10-Digit Long Codes</h3>

<p>A&nbsp;<a href="https://dexatel.com/long-code/" title="Long Code">10-digit long code</a>, or 10-DLC number, is a standard phone number that businesses can use to connect with their customers via SMS or voice call. Registering for a 10-DLC with a local area code that recipients would recognize makes it more likely for them to engage with the message. In an effort to minimize spam and ensure legitimate SMS traffic, mobile networks require companies and organizations in the United States to register their long codes.&nbsp;</p>

<h2>How to Create a Custom Sender ID With Dexatel</h2>

<p>With Dexatel&rsquo;s Customized Sender Name, businesses can set their brand or company name to appear on the recipient&rsquo;s mobile device once they receive a message. Besides making the message more recognizable, this feature also adds more value to the brand. Customized Sender Name is ideal for one-way messages that don&rsquo;t require a response.&nbsp;</p>

<p>Applying for custom sender IDs can differ from each network and destination country to another depending on local telecommunications rules and regulations. The following instructions show how to create a Customized Sender Name:&nbsp;</p>

<ul>
	<li>
	<p>Go to &ldquo;Senders&rdquo; and select &ldquo;<a href="https://dashboard.dexatel.com/senders/my-senders">Sender IDs</a>&rdquo;</p>
	</li>
	<li>
	<p>Insert the name you want to appear on the phone number</p>
	</li>
	<li>
	<p>Enter your company information and click on &ldquo;Request&rdquo;</p>
	</li>
</ul>

<p>Please note that our moderation team has to review the application for a customized sender ID. If everything is in order, Dexatel assigns the sender name to your account.</p>


Also referred to as an alpha header, a custom sender ID is a way of branding text messages with a customized name or number. It allows businesses to substitute the numbers that show up on the recipient's device with up to 11 characters of their choice, such as the company’s name. These sender IDs can include a combination of both numbers and letters.

A custom sender ID is a substitute for a number that appears on the recipient’s mobile device to which a business sends a one-way text message.

A custom sender ID, or alpha header, refers to a customized name or number that companies and organizations may use to brand their one-way text messaging.

Custom Sender ID - Dexatel Features

a Custom Sender ID?

Custom Sender ID

<h2>Campaign Schedule Examples</h2>

<p>Picture this: an online learning platform is planning to run a personalized marketing initiative for professionals looking to take weekend courses. The company would offer a 15% weekend-only discount via SMS. They may schedule the campaign to run from noon to 2 p.m. when recipients are on their lunch breaks using their phones.&nbsp;</p>

<p>Another campaign schedule example would be a pastry shop wanting to increase customer loyalty among&nbsp;<a href="https://dexatel.com/blog/sms-marketing/" title="SMS Marketing Service By Dexatel">SMS marketing</a> subscribers. They might offer 20% off on breakfast specials every weekend for a month to reach their campaign goals. The breakfast shop would&nbsp;<a href="https://dexatel.com/blog/schedule-a-text-message-on-android/" title="How to Schedule a Text Message on Android?">schedule SMS messages</a> with unique coupon codes to go out to their subscribers every Friday afternoon when they are likely making plans for the weekend.&nbsp;</p>

<h2>Benefits of Marketing Campaign Schedules</h2>

<h3>Boosting Campaign Effectiveness</h3>

<p>Digital marketing campaign schedules make it possible to launch them when the target audience is most likely to engage. This boosts the effectiveness of brand awareness and guarantees better results of their marketing efforts. Without proper scheduling, the campaign might reach the audience at the wrong time&mdash;for example, when they&rsquo;re busy or not interested at that moment.&nbsp;</p>

<h3>Aligning With Events</h3>

<p>Scheduling enables marketing teams to align their campaigns with certain events, holidays, and promotions. By doing so, their business text messaging would be more relevant and more likely to drive conversions. Running a promotion on patterned knitwear during the holiday season, for instance, ensures that it reaches potential customers at the right time when they are shopping for presents.&nbsp;</p>

<h3>Avoiding Overlaps</h3>

<p>With a proper schedule in place, businesses can make sure that one campaign does not conflict with another. For example, running a campaign with an exclusive discount and another with a free trial at the same time might confuse the recipient and reduce engagement. Scheduling the campaigns to go out at different times prevents overlaps and increases the effectiveness of each.</p>

<h3>Enhancing Data Analysis</h3>

<p>Campaign scheduling allows for gathering data over a certain period of time. This makes it easier to assess and compare outcomes. An effective campaign that aligns with certain events and doesn&rsquo;t overlap with other campaigns yields relevant and useful data. With better data analysis, a company will have valuable insights regarding the impact of a campaign and will be able to make informed decisions based on the results.&nbsp;</p>

<h2>What Is Campaign Scheduling Used for?</h2>

<h3>Running Personalized Promotions</h3>

<p>Businesses across various industries, ranging from&nbsp;<a href="https://dexatel.com/industries/retail/" title="Messaging Solutions For Retail">retail</a> to services, make use of campaign scheduling to run personalized promotions. It allows them to connect with the right customers at the right time. This boosts the likelihood of achieving the desired results, which are to&nbsp;<a href="https://dexatel.com/blog/customer-engagement/" title="Maximizing Customer Engagement">maximize engagement</a>, build customer loyalty, and drive sales. A common practice is to schedule customized offers to go out to subscribers on their birthdays.&nbsp;</p>

<h3>Sharing Relevant Updates</h3>

<p>Companies and organizations schedule campaigns that convey timely and important updates. By doing so, they ensure that the target audience receives useful information when it would make the most sense. This can include sending&nbsp;<a href="https://dexatel.com/sms-alerts/" title="SMS Alert Service By Dexatel">SMS alerts</a> about accounts, inventory, and new releases. Timing these communications ensures that the recipient will not miss any important news and will engage in a timely manner.&nbsp;</p>

<h3>Sending Timely Reminders</h3>

<p>Campaign scheduling is key when it comes to sending out time-sensitive reminders. Whether it&rsquo;s reminding customers about events, meetings, appointments, or due payments, timing plays a major role. It ensures that the recipient and the business are on the same page. Proper scheduling of&nbsp;<a href="https://dexatel.com/sms-reminders/" title="SMS Reminder Service By Dexatel">SMS reminders</a> reduces the chances of a customer forgetting about a payment or missing an event they might have wanted to attend.&nbsp;</p>

<h3>Requesting Feedback or Surveys</h3>

<p>Gaining insight from audiences is essential to any business or organization. This can come in the form of surveys and requests for reviews or feedback. As with promotions, updates, and reminders, it&rsquo;s important to send those requests at the right time. This means sending them when the recipient is most likely to respond.</p>

<p>Scheduling surveys or feedback campaigns allows marketing team members to send the messages when it&rsquo;s most convenient for the recipients.&nbsp;</p>

<h2>How to Schedule Campaigns With Dexatel</h2>

<p>Dexatel&rsquo;s Campaign Scheduler allows users to organize a campaign on their preferred date and time instead of launching it on the spot. This time-saving tool enables businesses to launch their digital marketing plan and reach targeted audiences at the right time. The campaign automatically runs after you schedule it for your preferred date and time. The following steps demonstrate how to use Dexatel&rsquo;s campaign scheduling feature:&nbsp;</p>

<ol>
	<li>
	<p>Select the channel through which you want to run your campaign</p>
	</li>
	<li>
	<p>Choose the sender name, enter the message, and select the group of recipients</p>
	</li>
	<li>
	<p>Choose whether to send the campaign immediately or schedule it to go out on a specific date and time based on your time zone</p>
	</li>
	<li>
	<p>Monitor your scheduled campaigns from the <a href="https://dashboard.dexatel.com/sms/my-campaigns">campaign</a> page</p>
	</li>
</ol>


Campaign scheduling refers to the process of establishing a timeline for a campaign along with start and end dates. It enables businesses to set milestones and have control over the timing of their marketing strategies and campaigns. The purpose of a campaign plan is to reach and engage audiences at the right time and align the schedule with specific dates and events to reach defined marketing goals.

Campaign scheduling is the process of setting up surveys, promotions, updates, and reminders to go out on a specific date and time for best results.

Campaign scheduling is the practice of laying out a timeline for a campaign in order to connect with the target audience at the most suitable time.

Campaign Scheduling - Dexatel Features

Campaign Scheduling?

Campaign Scheduling

<h2>Benefits of Group Texting</h2>

<h3>Inexpensive and Time-Saving</h3>

<p>Group messaging is a cost-effective way to connect with customers using an <a href="https://dexatel.com/blog/sms-marketing-platforms/">SMS marketing platform</a> considering the high response rate and the low cost of SMS. This guarantees that the&nbsp;<a href="https://dexatel.com/blog/sms-marketing-roi/" title="SMS Marketing ROI">SMS marketing ROI</a> will be notable. Group texting is also known to save a great deal of time, considering all you need to do is create a group, type the content, and click &ldquo;send.&rdquo; Many SMS softwares even enable&nbsp;<a href="https://dexatel.com/blog/automated-text-message/" title="Automated Text Messages">automated text messages</a> for groups.&nbsp;</p>

<h3>Easy to Implement</h3>

<p>The process of group texting is simple, and straightforward, and doesn&rsquo;t require any professional coding skills. It involves picking the intended recipients, composing the SMS, and sending the text message. Users can interact with groups of people using their phone&rsquo;s native messaging app or group texting software.&nbsp;</p>

<h3>Better Engagement</h3>

<p>With a significantly&nbsp;<a href="https://dexatel.com/blog/sms-open-rates/" title="Why Are SMS Open Rates So High?">high open rate</a>, SMS has great potential for&nbsp;<a href="https://dexatel.com/blog/customer-engagement/" title="Maximizing Customer Engagement">customer engagement</a>. One of the main reasons for this is its universal accessibility. Any mobile device with a data pack&mdash;smartphone or not&mdash;can receive text messages. This guarantees that every recipient in an SMS group can easily reply to the group text.&nbsp;</p>

<h3>Personalized Experience</h3>

<p>Using&nbsp;<a href="https://dexatel.com/blog/sms-broadcast/" title="How To Reach People in Targeted Locations With SMS Broadcast">SMS broadcast</a> software, you can reach out to contacts in a text message group on a more personal level. This can include attracting customers with tailored and exclusive offers during special occasions. Studies show that personalized group text messages have a 45% response rate, making it an effective way to interact with consumers.&nbsp;</p>

<h2>Use Cases of Group Messaging in Business</h2>

<h3>Sending Payment Reminders</h3>

<p>Most people use their mobile phones to make payments. A great way to remind them of those payments is via group messaging. This involves creating an SMS group with customers whose due dates for payments fall on the same day and sending them a&nbsp;<a href="https://dexatel.com/blog/how-to-send-a-reminder-text/" title="How To Send A Reminder Text?">reminder text</a>.&nbsp;</p>

<h3>Requesting Feedback</h3>

<p>Discovering how customers perceive your products and services is key to improving your business. Group texting is an effective way to obtain these valuable insights. For instance, you can send a survey to everyone who shopped at your store on a particular day or within a certain period of time.&nbsp;</p>

<h3>Sharing Important Updates&nbsp;</h3>

<p>Sending important updates about your business ensures that your customers are always in the loop. Should you need to close your clinic for a day due to an emergency, for example, you can send a group text to inform those who have an appointment on that day. This is a great way to save time that would otherwise be spent reaching out to contacts individually.</p>

<h3>Generating Reviews</h3>

<p>Reviews left by customers help shape the online reputation of businesses. Group texting can be a useful tool for generating more reviews. You can create an SMS group of patients who had appointments at a certain time, formulate a text asking them to leave a review, and send it an hour after they leave the facility.</p>

<h3>Conducting Internal Communications</h3>

<p>Aside from interacting with customers, group messaging can also be applied to internal communications. This can include keeping in touch with freelance employees, informing them about workplace changes, and sharing business updates. You can, for instance, send a group text to a particular team notifying them of a postponed meeting.&nbsp;</p>

<h2>How to Send a Group Text</h2>

<p>The matter of how to send a group text depends on whether the mobile phone is running Android or iOS. In either case, the process is simple and straightforward. It involves using the native messaging application that comes pre-installed on the device.&nbsp;</p>

<h3>Sending a Group Text via Android</h3>

<ol>
	<li>
	<p>Open Google Messages&nbsp;</p>
	</li>
	<li>
	<p>Tap on &ldquo;Start chat&rdquo; and select &ldquo;Create group&rdquo;</p>
	</li>
	<li>
	<p>Pick the recipients from the texting list and hit &ldquo;Next&rdquo;</p>
	</li>
	<li>
	<p>Type a name for the group (or select &ldquo;Skip&rdquo;)</p>
	</li>
	<li>
	<p>Compose the message and tap on the paper plane icon next to the message field</p>
	</li>
</ol>

<h3>Sending a Group Text via iOS</h3>

<ol>
	<li>
	<p>Open the Messages app and tap on the pencil icon in the top right corner&nbsp;</p>
	</li>
	<li>
	<p>Add people by selecting the plus icon to the right of the &ldquo;To:&rdquo; field and choosing them from the contacts list</p>
	</li>
	<li>
	<p>Compose the message and hit the up arrow icon to send it</p>
	</li>
</ol>

<h2>Who Uses Group Texting?</h2>

<p>Group texting is a common practice in a variety of industries. It allows companies and organizations to interact with multiple contacts with a single message as quickly and cost-effectively as possible. Common industries that make use of group SMS include:</p>

<h3>Healthcare Organizations</h3>

<p>Medical professionals use group messaging for various purposes like sharing surveys,&nbsp;<a href="https://dexatel.com/blog/payment-reminders/" title="Sending Payment Reminders">sending payment reminders</a>, and notifying about vacancy openings for appointments.</p>

<h3>Educational Institutions</h3>

<p>Schools and colleges use group conversations to communicate with students, parents, and staff members. This includes sending examination dates and informing about closures.</p>

<h3>Home Service Businesses</h3>

<p>Using group text services, contractors keep in touch with homeowners to ask for feedback, share updates about appointment changes, and more.</p>

<h3>Real Estate</h3>

<p>Group messaging is an efficient way for real estate agencies to carry out a range of communications like sending updates on open houses, gathering feedback from clients, and running&nbsp;<a href="https://dexatel.com/blog/sms-marketing/" title="SMS Marketing Service By Dexatel">SMS marketing</a> campaigns.</p>

<h3>Recruitment Agencies</h3>

<p>An agency can utilize group&nbsp;<a href="https://dexatel.com/blog/sms-recruitment/" title="Getting Familiar With SMS Recruitment">messaging for recruitment</a> purposes like sending interview reminders and sharing updates on job openings.</p>

<h3>Non-Profit Organizations</h3>

<p>With group texting, non-profit organizations can connect with community members to share updates about projects, express acknowledgment to volunteers, and other purposes.</p>
<quillbot-extension-portal></quillbot-extension-portal>

Also referred to as group SMS, group texting is a quick and efficient form of communication. It allows companies and organizations to reach multiple contacts at the same time with a single text. Businesses can use a group SMS service to simultaneously connect with a selection of people. Recipients of a group text would be able to respond to it, allowing the business to reach out to interested contacts.

Group texting allows businesses and organizations to easily and efficiently communicate with a large number of contacts at the same time.

Group texting is a form of messaging that companies and organizations can use to reach out to a group of contacts at once with a single message.

Group Texting - Dexatel Features

Group Texting?

Group Texting

<p>This validates that the phone can make and receive VoIP (Voice over IP) calls. Once the endpoint sends a SIP register to the registrar, the latter confirms the request and stores the connection in the domain&rsquo;s network (the location server). The registration changes several times throughout the day to prevent fraudulent activity. Besides voice calls, SIP also supports video conferencing, media distribution, and&nbsp;<a href="https://dexatel.com/blog/instant-messaging-for-businesses/">instant messaging</a>.&nbsp;</p>

<h2>How Does SIP Registration Work?</h2>

<p>The SIP registration process consists of several components. These include the SIP registrar, the endpoint, and the AOR (Address of Record). Also referred to as IP phones, SIP endpoints are all over the internet and most of them don&rsquo;t contain an IP address. This requires each endpoint to register an IP address and port number with a registrar in order to be available to other endpoints. A SIP register message forms a link between the endpoint device and an AOR, which appears as sip:user@domain.</p>

<p>As per the SIP standard, the process begins automatically after a user sets up an IP phone. SIP registrations expire periodically with timeouts depending on the SIP device vendor. IP phones need to renew the registration before the connection expires. Therefore, most of them automatically re-register halfway through each period.&nbsp;</p>

<h2>Benefits of SIP Registration</h2>

<h3>Flexibility&nbsp;</h3>

<p>An ordinary PSTN (public switched telephone network) phone number can only enable making and receiving calls from the phone&rsquo;s location. With a SIP endpoint, employees can reach each other whether they are in the office or working remotely.</p>

<h3>Agility and Scalability</h3>

<p>SIP technology allows companies to add numbers with ease whenever needed. They can use each of those numbers to make and receive an unlimited number of calls, whether local or long-distance. Businesses can also drop a number when they no longer need it, and they only pay for what they use.</p>

<h3>Affordability</h3>

<p>SIP lines tend to be affordable; in most cases, you only pay a minimal monthly fee for outgoing voice calls. And it is only a fraction of the cost that you would otherwise pay for calls on leased lines.</p>

<h3>Virtual Presence</h3>

<p>Companies can use SIP numbers with any area code and exchange available. This means being able to appear local to customers who prefer dealing with local businesses, regardless of where your office is based.</p>

<h3>Manageability</h3>

<p>As opposed to working with phone companies, which can be inconvenient, SIP technologies are less time-consuming and easier to manage.</p>

<h2>Elements of SIP Registration</h2>

<ul>
	<li>
	<p>SIP endpoint (or user agent): The SIP entity that the user interacts with. This can be a softphone application, a SIP handset, or any device with a microphone and speakers</p>
	</li>
	<li>
	<p>SIP AOR: The SIP address that identifies the user and consists of a username and a domain name</p>
	</li>
	<li>
	<p>SIP registrar server: The server that accepts SIP register requests and keeps a database of a user&rsquo;s registrations</p>
	</li>
	<li>
	<p>Binding table: A table that includes data such as ports, IP addresses, and phone numbers</p>
	</li>
	<li>
	<p>Location server (or domain network): Where the SIP registrar stores the connection data</p>
	</li>
	<li>
	<p>IP Authentication: A check that the SIP registrar does to validate the user&rsquo;s details</p>
	</li>
	<li>
	<p>Redirect Server: The server that consists of alternative locations where the call can be directed (that is to say where the user can be reached)</p>
	</li>
</ul>

<h2>SIP Register Examples</h2>

<h3>A Failed SIP Register</h3>

<p>A failed SIP register example involves getting &ldquo;401 unauthorized&rdquo; as a response for all the requests. The first response is due to insufficient information about the endpoint (or the user agent). At this point, the SIP endpoint makes another &ldquo;register&rdquo; request. Getting another &ldquo;401 unauthorized&rdquo; indicates a configuration issue or that the username and password are incorrect. The registration will not be successful until the registrar server obtains the proper parameters and has the SIP AOR on file&mdash;only then will VoIP calls be available.&nbsp;</p>

<h3>A Successful SIP Register</h3>

<p>In a successful SIP register example, the initial response to a register would also be &ldquo;401 unauthorized.&rdquo; The reason for this is that the SIP registrar server requires more information about the SIP endpoint. That is when the endpoint sends another &ldquo;register&rdquo; message. The response, in this case, would now be &ldquo;200 OK.&rdquo; This indicates that the SIP registration is a success and the phone number can support&nbsp;<a href="https://dexatel.com/voice-termination/">VoIP termination</a>.&nbsp;</p>

<h2>SIP Registration With Dexatel</h2>

<p>As a mobile communications provider,&nbsp;Dexatel offers a VoIP service that includes voice calls, flash calls, as well as application-to-person calls. This service is supported by a SIP, allowing businesses to carry out flexible, convenient, and cost-efficient communications on both internal and external fronts. This form of technology is similar to the SMPP (short message peer-to-peer) protocol for SMS, which enables users to communicate via&nbsp;<a href="https://dexatel.com/blog/sms-over-wifi/">SMS over the internet</a>.</p>


A Session Initiation Protocol or SIP registration refers to the process of linking an endpoint device (an IP phone) with a service provider’s network (a contact address). 

SIP registration allows businesses to use Voice over IP as a more flexible and cost-efficient alternative to a public switched telephone network services.

SIP registration is the process of sending a register request to a SIP registrar server which then stores the registration data in the location server.

SIP Registration - Dexatel Features

SIP Registration?

SIP Registration

<p>Also referred to as read-aloud technology or speech synthesis, this is a speech generator that facilitates communication when reading the text is inconvenient or not possible. TTS can read every type of text, from emails to web pages, and is available on most digital devices, including tablets, laptops, and mobile devices.&nbsp;</p>

<h2>How Does Text-to-Speech Work?</h2>

<p>Text-to-speech technology involves making use of an AI-based engine that has NLP (natural language processing) capabilities. The program works by generating human-like voices, which make the text sound more fluent and less robotic. The NLP engine takes a block of text and divides it into words and sentences before processing each word to generate speech. TTS is functionally the opposite of automatic speech recognition (ASR).</p>

<p>In many cases, users have the option to speed up or slow down the reading. Many speech synthesis tools also highlight the words or phrases as they are read. This enables the user to hear and see the content at the same time. Another possible feature of TTS technology is OCR (optical character recognition), which allows the speech synthesis function to detect and read text from images.&nbsp;</p>

<h2>Why You Should Use Text-to-Speech</h2>

<p>Depending on the use case, text-to-speech can prove to be highly beneficial. It enables applications to become more accessible, allowing users to consume information without the need to concentrate on a screen. Major benefits of using read-aloud technology include:</p>

<ul>
	<li>
	<p>Cost-efficiency: With the help of cloud computing, implementing text-to-speech is quick, easy, and cost-efficient</p>
	</li>
	<li>
	<p>Enhanced user experience: Speech synthesis software can reduce the user&rsquo;s workload and allow for a more handy and customized experience</p>
	</li>
	<li>
	<p>Convenience: By transforming digital content into multimedia, TTS makes it easy to multitask while listening to digital texts like emails, articles, and even&nbsp;<a href="https://dexatel.com/sms-reminders/">SMS reminders</a></p>
	</li>
	<li>
	<p>Accessibility: Read-aloud applications offer an alternative way of accessing information to those who have literacy challenges or visual disabilities</p>
	</li>
	<li>
	<p>Increased brand reach: TTS tools provide a tailored approach to different audiences by offering features like custom voices and regional accents</p>
	</li>
	<li>
	<p>IoT Integration: Combining speech synthesis with IoT (Internet of Things) enhances the user experience and allows for a more helpful interaction</p>
	</li>
	<li>
	<p>Flexible development: TTS technology is one that you can scale as necessary while appending it on the cloud and on-site</p>
	</li>
	<li>
	<p>Enhanced learning: Read-aloud software can facilitate e-learning by helping to improve motivation, comprehension, and vocabulary skills&nbsp;</p>
	</li>
</ul>

<h2>What Is Text-to-Speech Used for?</h2>

<p>Text-to-speech is an innovative technology with numerous benefits. This makes it a versatile tool that can serve a variety of purposes. Many&nbsp;<a href="https://dexatel.com/sms-platform/">SMS platforms</a> use TTS to convert text to speech, making them more accessible and boosting&nbsp;<a href="https://dexatel.com/blog/customer-engagement/">customer engagement</a>. Other use cases of TTS software include:</p>

<h3>Automotive Industry</h3>

<p>Text-to-voice software can see plenty of use in navigation programs, where it can give turn-by-turn directions. Infotainment systems can also make use of speech synthesis to read information about the mechanics of the car. For example, TTS can inform the driver about changes in the fuel level or tire pressure.&nbsp;</p>

<h3>Customer Service</h3>

<p>In customer service, read-aloud technology can help in addressing issues or responding to customer inquiries. Adopting text-to-speech software can guarantee that customers are getting high-quality service. The use of natural-sounding voices also offers a more human approach to&nbsp;<a href="https://dexatel.com/blog/ai-customer-experience/">AI chatbots</a> and interactive support centers.</p>

<h3>E-Learning</h3>

<p>TTS presents a simple way to turn educational content into a more effective format that is also less costly to release in multiple languages. It can read PDFs and other training documents out loud in addition to providing instructions for a task or a project. Students with learning disabilities like dyslexia can also benefit from speech-synthesis tools.</p>

<h3>Translation</h3>

<p>TTS technology is an excellent tool for translating a piece of text from one language to another. For instance, it can help tourists find their way in foreign countries. The program would read content in their native language. It can also help people of different nationalities understand each other in international business meetings.</p>

<h3>Proofreading</h3>

<p>Having a software read a document aloud can be helpful when it comes to proofreading. It makes it easier to catch mistakes that may otherwise go unnoticed when you&rsquo;re reading the text silently. This makes speech synthesis an ideal tool for writers, editors, and other professionals.</p>


Text-to-speech (TTS) is an assistive technology that makes use of a machine learning model in order to convert text into an AI voice that reads it out loud.

Text-to-speech (TTS) is an assistive software that uses a natural language processing engine to transform a piece of digital text into an audible speech.

Text-to-speech refers to an assistive technology that takes a piece of written text as an input and uses it to generate an audible speech as an output.

Text-to-Speech - Dexatel Features

Text-to-Speech?

Text-to-Speech

<p>These standards define requirements for handling and securing credit card information, including data encryption, network security, and access control measures.&nbsp;</p>

<p>Compliance is enforced through regular audits and assessments, which are designed to identify vulnerabilities. This is also done to ensure that businesses are taking the necessary steps to protect customer data while business text messaging.</p>

<h2>Who Needs to Comply with PCI Standards?</h2>

<p>Any organization that accepts credit card payments, including businesses of all sizes and types, must comply with PCI standards. This includes retailers, restaurants, hotels, eCommerce websites, and any other organization that accepts credit card payments from customers.</p>

<p>PCI compliance is enforced by major credit card companies, including Visa, Mastercard, American Express, and Discover. Failure to comply can result in fines, legal action, and damage to a business&#39;s reputation.</p>

<p>It&#39;s important to note that PCI compliance requirements may vary based on the volume of credit card transactions processed by a business. This means that larger businesses face more stringent requirements. Nevertheless, all businesses that accept credit card payments must take steps to protect cardholder data and maintain the security of their payment systems, regardless of their size or transaction volume.</p>

<h2>What Are The PCI Compliance Requirements</h2>

<p>The specific requirements for PCI compliance can vary depending on the size and type of business, as well as the volume of credit card transactions processed. However, some of the most common requirements include:</p>

<ul>
	<li>
	<p>Use of secure networks and encryption to protect data in transit&nbsp;</p>
	</li>
	<li>
	<p>Strong access controls to limit access to sensitive information</p>
	</li>
	<li>
	<p>Regular testing and monitoring of security systems to identify vulnerabilities and potential threats</p>
	</li>
	<li>
	<p>Implementation of regular security training for employees</p>
	</li>
	<li>
	<p>Use of firewalls and anti-virus software&nbsp;</p>
	</li>
	<li>
	<p>Development of incident response plans to address potential security breaches</p>
	</li>
</ul>

<h2>Understanding the PCI Compliance Framework</h2>

<p>The PCI compliance framework is a set of security standards created by major credit card companies to protect sensitive cardholder data and prevent fraud. The framework is organized into six categories or &quot;control objectives,&quot; each of which covers a different aspect of payment card security:</p>

<ul>
	<li>
	<p>Build and Maintain a Secure Network</p>
	</li>
	<li>
	<p>Protect Cardholder Data</p>
	</li>
	<li>
	<p>Maintain a Vulnerability Management Program</p>
	</li>
	<li>
	<p>Implement Strong Access Control Measures</p>
	</li>
	<li>
	<p>Regularly Monitor and Test Networks</p>
	</li>
	<li>
	<p>Maintain an Information Security Policy</p>
	</li>
</ul>

<p>Within each control objective, there are specific requirements that businesses must meet to achieve compliance. These requirements may vary based on the size and type of business, as well as the volume of credit card transactions processed.</p>

<h2>The Different Levels of PCI Compliance</h2>

<p>The PCI compliance program defines four different levels of compliance, each with different requirements based on the volume of credit card transactions processed by a business.</p>

<h3>Level 1</h3>

<p>Businesses that process over 6 million transactions annually are considered Level 1 merchants and must undergo an annual onsite assessment by a Qualified Security Assessor (QSA).</p>

<h3>Level 2</h3>

<p>Businesses that process between 1 and 6 million transactions annually are considered Level 2 merchants and must complete an annual self-assessment questionnaire (SAQ) and undergo quarterly vulnerability scans.</p>

<h3>Level 3</h3>

<p>Businesses that process between 20,000 and 1 million eCommerce transactions annually are considered Level 3 merchants and must complete an annual SAQ and undergo quarterly vulnerability scans.</p>

<h3>Level 4</h3>

<p>Businesses that process fewer than 20,000 eCommerce transactions annually or up to 1 million transactions via other channels are considered Level 4 merchants and must complete an annual SAQ and undergo quarterly vulnerability scans.</p>

<p>In addition to these levels, there are also requirements for service providers that support payment processing for merchants. Service providers must also implement PCI DSS compliance and undergo regular assessments to ensure they meet the requirements.</p>

<h2>Achieving PCI Compliance: Best Practices and Strategies</h2>

<h3>Understand the Requirements</h3>

<p>The first step in achieving PCI compliance is to understand the specific requirements for your business based on the volume of transactions processed. This may involve completing an SAQ or undergoing an onsite assessment by a QSA.</p>

<h3>Secure Your Network</h3>

<p>Businesses must implement secure networks and encryption to protect data in transit. This includes using firewalls, VPNs, and strong encryption protocols to protect customer data.</p>

<h3>Limit Access to Sensitive Information</h3>

<p>Businesses should implement strong access controls to limit access to sensitive information, including requiring unique login credentials for each employee and implementing strict password policies.</p>

<h3>Monitor and Test Your Systems</h3>

<p>Regular monitoring and testing of security systems is essential to identifying vulnerabilities and addressing potential threats. This includes regular vulnerability scans and penetration testing to ensure that systems are secure and up to date.</p>

<h3>Train Your Employees</h3>

<p>Providing regular security training for employees is essential to maintaining PCI compliance. Employees should be trained on the importance of data security, how to handle sensitive information, and how to recognize potential security threats.</p>

<h3>Develop an Incident Response Plan</h3>

<p>Businesses should develop an incident response plan to address potential security breaches. This should include procedures for identifying and containing the breach, notifying customers and partners, and implementing measures to prevent future breaches.</p>

<h2>The Consequences of Non-Compliance with PCI Standards</h2>

<p>Non-compliance with PCI standards can have serious consequences for businesses, including financial losses, reputational damage, and legal liabilities. The consequences of non-compliance can vary depending on the nature and severity of the violation, but may include the following:</p>

<h3>Fines and Penalties</h3>

<p>The PCI Security Standards Council can impose fines and penalties on businesses that fail to comply with PCI standards. The fines can range from hundreds of dollars to thousands of dollars per month, depending on the level of non-compliance and the volume of transactions processed.</p>

<h3>Loss of Reputation</h3>

<p>Non-compliance can damage a business&#39;s reputation and erode customer trust. A data breach resulting from non-compliance can result in negative publicity, customer dissatisfaction, and loss of business.</p>

<h3>Legal Liabilities</h3>

<p>Businesses that fail to comply with PCI standards may be held legally liable for any damages resulting from a data breach. This may include compensating affected customers for any losses they incur, as well as legal fees and other expenses.</p>

<h3>Increased Security Risks</h3>

<p>Non-compliance with PCI standards can increase the risk of data breaches and other security threats. Businesses that fail to implement adequate security measures may be vulnerable to cyber attacks, which can result in loss of data, downtime, and other damages.</p>

<h3>Termination of Payment Processing</h3>

<p>In some cases, non-compliance with PCI standards can result in the termination of a business&#39;s payment processing agreement. This can severely impact the ability of a business to accept credit card payments and process transactions, resulting in significant financial losses.</p>


PCI compliance refers to a set of security standards created by major credit card companies to protect sensitive cardholder data and prevent fraud.

The term PCI compliance relates to security regulations established by credit card corporations to safeguard confidential cardholder information to prevent fraud.

Read about the importance of PCI compliance and its requirements, the different levels, as well as the consequences of being non-compliant.

PCI Compliance - Dexatel Features

PCI Compliance?

PCI Compliance

<p>This allows you to view your messages from anywhere, making it ideal if you need to invest more time into your <a href="https://dexatel.com/sms-marketing/">text marketing</a> or if you&rsquo;re always on the go. Text message forwarding is similar to call forwarding&mdash;it pushes the message to a different destination than the one it was headed to.&nbsp;</p>

<h2>The Use of Text Forwarding in Business</h2>

<h3>Customer Support</h3>

<p>SMS forwarding helps businesses stay on top of customer communications and provide on-the-spot responses via text message. This makes it an effective feature considering that consumers often prefer SMS as a channel for communication. Offering dedicated and timely support is key to building customer loyalty.&nbsp;</p>

<h3>Sales and Marketing</h3>

<p>Two other departments where text forwarding is indispensable are sales and marketing. It enables them to receive prompt notifications every time a potential customer asks a question about a product or service via business text messaging. When companies forward a text message, they can avoid missing sales opportunities and have a competitive advantage over other businesses.&nbsp;</p>

<h3>Employee Operations and Recruitment</h3>

<p>Another use of text message forwarding is for employee operations and recruitment purposes. Businesses can stay up to date every time they receive messages from employees or job applicants via SMS. This allows them to reach back out as quickly as possible.</p>

<h2>Benefits of Text Message Forwarding</h2>

<h3>More Flexibility</h3>

<p>Text forwarding gives businesses the chance to be more flexible when it comes to replying to customers. <a href="https://dexatel.com/blog/sms-marketing-for-retail/">As a retailer</a>, you can make sure your clients are getting the information they need wherever you are. You can push messages that are headed to your office <a href="https://dexatel.com/blog/email-to-sms/">mobile over to your email address</a> or personal number.&nbsp;</p>

<h3>Improved Customer Service</h3>

<p>Customers expect prompt responses from businesses they reach out to. By forwarding a text message, businesses can reply to those customers without delay. SMS forwarding also makes it easier for customers to make reservations, provide feedback, buy products, and more.&nbsp;</p>

<h3>Streamlined Messaging</h3>

<p>For companies that operate in more than one country, handling queries from customers can be tricky. Fortunately, text message forwarding streamlines that communication. Businesses can receive messages from multiple countries and phone numbers in one email inbox or another preferred channel.&nbsp;</p>
<quillbot-extension-portal></quillbot-extension-portal>

Text forwarding is a function that directs incoming text messages to an email, an online messaging dashboard, or another device.

Text forwarding allows you to stay updated with messages by directing them to your email address, online messaging dashboard, or a different phone number.

Text forwarding refers to a function that pushes incoming text messages to an email address, a web-based messaging dashboard, or another mobile device.

Text Forwarding - Dexatel Features

Text Forwarding?

Text Forwarding

<p>Once it is triggered by an event or topic in a source program, the webhook carries a payload of data to a destination program. Webhooks are also referred to as lightweight APIs that facilitate one-way communication between systems when certain events take place.&nbsp;</p>

<p>With a rise in integrations among web services, webhooks are becoming a common way to enable real-time updates and notifications. A webhook integration allows you to automate customizable SMS notifications for your customers to receive.&nbsp;</p>

<h2>How Do Webhooks Work?</h2>

<p>To receive webhook callbacks, you&rsquo;ll need to register for topics for which the platform provides a webhook. After completing the registration, you&rsquo;ll be able to receive webhook requests at the endpoint&rsquo;s URL following each event.&nbsp;</p>

<p>When a platform triggers a webhook, the exchange of data takes place over the web via the webhook URL. This URL, which the destination system provides, acts as a phone number that the source system reaches in the case of an event. The data travels in either XML or JSON format and is known as the webhook payload.&nbsp;</p>

<h2>What Are Webhooks Used for?</h2>

<p>The purpose of webhooks is to communicate an event&rsquo;s occurrence from one application to another. This can include sharing information about the event.&nbsp;</p>

<p>For instance, a streaming service would send the subscriber an SMS message after charging their credit card at the beginning of each month. In this case, the banking system is the source application, and the credit card transaction is the event trigger. The banking system would send a webhook each time the transaction takes place, and the subscriber would receive a notification about the event.&nbsp;</p>

<h2>SMS via Webhook With Dexatel</h2>

<p>By integrating Dexatel&rsquo;s API, you can set up a webhook that allows you to receive incoming messages and track the status of outgoing messages. You can activate this feature by following these steps:</p>

<ol>
	<li>
	<p>Set up a messaging webhook according to the documentation&nbsp;<a href="https://dexatel.com/developers/webhooks-add/">here</a>. The webhook will allow you to receive incoming messages from your customers and maintain two-way communication.</p>
	</li>
	<li>
	<p>Specify the URL you want Dexatel to call once a new message comes in. Make sure the URL can receive HTTP requests and respond to them.&nbsp;</p>
	</li>
	<li>
	<p>Once a new event occurs, Dexatel will send a request to the URL you specified. The URL captures the request and responds with &ldquo; 200 OK&rdquo; to confirm that you received the messages properly.&nbsp;</p>
	</li>
</ol>


A webhook refers to a user-defined HTTP request that allows one system to communicate with another. 

A webhook is an HTTP request that you can define, allowing for a source application to communicate with an endpoint application. 

A webhook is a lightweight API that allows for one-way communication between a source program and a destination program after being triggered by an event.

SMS Webhook - Dexatel Features

SMS Webhook?

SMS Webhook

<p>It allows every department in the organization to have the details they need to conduct their daily operations and carry out personalized communications. A business contact list may include previous, current, and prospective customers. And with an efficient contact management strategy, companies can leverage data and boost sales.</p>

<h2>Why Is Contact List Management Important?</h2>

<p>Strong SMS contact list management has the power to reflect its benefits throughout each part of an organization. In addition to providing every department in the company with valuable insight and automation, it enhances the customer experience in every aspect and maximizes the&nbsp;<a href="https://dexatel.com/blog/sms-marketing-roi/">return on investment</a>.&nbsp;</p>

<p>Text message contact management also allows businesses to spend less time on mundane administrative duties that can be automated and more time on critical tasks. And by enabling businesses to send out SMS messages to the right recipients at the right time, a contact list management system can turn leads into loyal customers.&nbsp;</p>

<h2>Best Practices for SMS Contact Management</h2>

<h3>Keeping Contact Data Clean</h3>

<p>Having clean data is a key part of maintaining a smooth contact list management system. Inaccurate or contradictory data hinders business operations and is detrimental to the customer experience. While it&rsquo;s possible to minimize the volume of faulty data that goes into the system by implementing clear processes, avoiding all of it is difficult.</p>

<p>Quarterly cleanups can solve this issue. This involves removing duplicate contacts, false or obsolete data, and contacts who have opted out. Business text messaging services often automate these procedures.&nbsp;</p>

<h3>Syncing Data Between Applications</h3>

<p>For an SMS contact management system to be effective, it&rsquo;s important that the databases in your apps are not isolated from each other. Business tools including the sales stack,&nbsp;<a href="https://dexatel.com/sms-marketing/">SMS marketing</a> applications, and&nbsp;<a href="https://dexatel.com/blog/crm-marketing/">customer relationship management</a> are most effective as a unified system. The ideal solution in this case is to synchronize relevant contact data between various apps within the organization.&nbsp;&nbsp;</p>

<h3>Centralizing Contact Information</h3>

<p>Having a centralized database that contains all the contacts in one place is essential for customer list management. By centralizing the data, you&rsquo;ll have access to critical insights all in one app. It also allows other departments to retrieve the contact information they need without having to log in or train for marketing tools and contact management features they won&rsquo;t be using.&nbsp;</p>

<h3>Collecting Insightful Data</h3>

<p>Integrating contact data among your apps and systems automatically enhances the insights you have access to. Valuable data that you can leverage can include geographics, birthdays, email addresses, and content consumption. By gathering this information and syncing it with your&nbsp;<a href="https://dexatel.com/sms-platform/">SMS platform</a>, you&rsquo;ll have the flexibility to personalize the interactions you have with your audience&mdash;for instance, sending&nbsp;<a href="https://dexatel.com/sms-alerts/">SMS alerts</a> about special discounts on their birthday.&nbsp;</p>

<h3>Protecting the Information</h3>

<p>Small businesses, large enterprises, and organizations have a legal obligation to protect contact data. Regardless of regulations, respecting the privacy of your contacts and protecting the information they provide allows you to gain their trust. Although this aspect of SMS contact management doesn&rsquo;t have a return on investment you can measure, having clients who trust your business will always have a valuable impact.&nbsp;</p>

<h2>How to Use Dexatel&rsquo;s Contact List Management Tool</h2>

<p>Dexatel&rsquo;s SMS contact list management system lets you divide your contacts into groups and save them under the audiences section&nbsp;<a href="https://dashboard.dexatel.com/contacts">here</a>.&nbsp;</p>

<p>You can add contacts in two different ways. The first option is to add them manually by entering their phone numbers along with their full name and any other data you have about them. If you have a large contact database, the other option is to import the data in bulk via an Excel or CSV file. In this case, you can still add relevant information to personalize the messages you send to your audience.&nbsp;</p>

<p>To add contacts, select &ldquo;Create Audience,&rdquo; enter a custom name, and choose the importing option you prefer. Once the upload is successful, you can manage the list whenever you need. This includes removing obsolete contacts, adding new ones, performing data entry, and updating information about specific contacts. You can also add recipients to the stop list when they opt out of a certain campaign.&nbsp;<br />
&nbsp;</p>


SMS contact list management is the practice of recording customer data and monitoring how they interact with your business. 

SMS contact list management is the process where you record contact information and monitor how your audience interacts with your business. 

SMS contact list management involves collecting data from customers, keeping track of their interactions, and updating the information when necessary.

SMS Contact List Management - Dexatel Features

SMS Contact List Management?

SMS Contact List Management

<p>The shorter link is ideal for inserting into text messages. SMS short links typically consist of around 10 characters, making them much easier to share than long addresses.&nbsp;</p>

<p>&nbsp;</p>

<p>Using a URL shortener for SMS messages allows you to track which and how many recipients entered the link. This helps you divide and retarget your client base, and strategize your marketing campaign as you go.&nbsp;</p>

<h2>How Does an SMS URL Shortener Work?&nbsp;</h2>

<p>When a URL shortener generates a link, it remembers the original address. The link then goes to a database under a unique ID or stamp. Every time a customer selects the short URL, the link redirects to the longer one. The SMS short URL serves as a key that maps to the longer link.&nbsp;</p>

<h2>Reasons to Use an SMS Short Link</h2>

<h3>Seamless Integration</h3>

<p>URL shorteners for text messages work effortlessly on APIs and <a href="https://dexatel.com/sms-platform/">SMS platforms</a>. Once you&rsquo;ve created your short link, you can integrate it into your <a href="https://dexatel.com/sms-marketing/">text message marketing</a> campaign or your <a href="https://dexatel.com/sms-reminders/">SMS reminders</a> and alerts. The whole process is fairly quick and hassle-free.&nbsp;</p>

<h3>Easy Setup</h3>

<p>Setting up your SMS short link is as simple as it gets. It helps you launch your SMS campaign in a matter of minutes. In most cases, you can obtain your short URL at little or no cost.&nbsp;</p>

<h3>Reliable Security</h3>

<p>Shortened links are also safe and secure. Each URL comes with HTTPS encryption that protects your device and your SMS campaigns.&nbsp;</p>

<h3>Smart Tracking</h3>

<p>A short URL SMS is an excellent way to guarantee the success of your text message campaign. Since a short URL allows you to track who entered the link and who didn&rsquo;t, you can make informed decisions regarding where and how to allocate your resources.&nbsp;</p>

<h2>Benefits of SMS URL Shorteners</h2>

<h3>Knowing Your Audience</h3>

<p>By tracking the recipients who selected the link, you can form a deeper connection with your customers via targeted marketing. Understanding who your audience is can ultimately help you promote brand loyalty.&nbsp;</p>

<h3>Enhancing Customer Experience</h3>

<p>Knowing who engages with your short URL SMS messages can help you retarget your audience and satisfy their needs. This helps you speed up turnaround times and improve customer experience in the process.&nbsp;</p>

<h3>Optimizing Performance</h3>

<p>With the ability to monitor your short links, it doesn&rsquo;t matter how many links you send because the analytics are always relevant and in real time. In the case of <a href="https://dexatel.com/mass-texting/">mass texting</a>, this allows you to track customers individually. You can focus more on your campaign strategy and less on link performance.&nbsp;</p>

<h2>How to Set up an SMS Short Link With Dexatel</h2>

<h3>1. Create Your Account&nbsp;</h3>

<p>The first step is to start your free business text messaging account. Dexatel&rsquo;s platform is easy to navigate, allowing you to sign up within a few minutes.&nbsp;</p>

<h3>2. Set up a Custom Short URL</h3>

<p>Go to <a href="https://dashboard.dexatel.com/link-management">link management</a> and select &ldquo;Add a New Link&rdquo;. You&rsquo;ll then see a field where you can paste the long URL. After pasting the address, choose a custom name for your short link and select &ldquo;shorten&rdquo;. The system will automatically create a short link that redirects to the original one.</p>

<h3>3. Send Out the SMS Links</h3>

<p>Once your SMS short link is ready, you can send them out to your customers. Dexatel&rsquo;s short URL feature allows you to track and analyze the clicks on the address. You&rsquo;ll be able to know how many recipients entered the link as well as the country they are from.&nbsp;</p>

<h2>Frequently Asked Questions About SMS URL Shorteners</h2>

<h3>What Is a URL Shortener?</h3>

<p>A URL shortener takes a long URL and transforms it into a shorter one with around 10 characters.&nbsp;</p>

<h3>What Is a Custom URL Shortener?</h3>

<p>A custom link shortener allows you to make use of your own brand domain for the URL instead of generic ones. This helps you maintain your brand name in your <a href="https://dexatel.com/bulk-sms/">bulk SMS</a> messages in addition to building trust and affinity with your campaigns.&nbsp;</p>

<h3>Why Use Short Links for SMS?</h3>

<p>Using a URL shortener for text messages allows for more consistent marketing content. Your audience will become more accustomed to the URL format throughout their journey with your brand. The analytics you&rsquo;ll have access to will give you insight into customer preferences, helping you optimize your marketing strategy accordingly.&nbsp;</p>


An SMS URL shortener is a tool that turns an original long URL into a more compact one. The shorter link is ideal for inserting into text messages.

An SMS URL shortener turns an original long link into a shorter one, making it ideal for your text messages. 

An SMS URL shortener is a tool that creates a short SMS link out of the original long URL.

SMS URL Shortener - Dexatel Features

SMS URL Shortener?

SMS URL Shortener

<p>This feature normally comes with SMS URL shorteners, which transform long URLs into ones that consist of around 10 characters. <a href="https://dexatel.com/sms-platform/">SMS platforms</a> often provide a link shortener and tracker for brands to use in their <a href="https://dexatel.com/sms-marketing/">text message marketing</a> campaigns.&nbsp;</p>

<h2>Why You Should Use Trackable Short Links</h2>

<h3>Monitoring Link Performance</h3>

<p>Trackable short links enable you to monitor the performance of the short URLs you send out via SMS. Besides keeping track of the clicks, link shorteners with tracking features give you access to analytics that show how your SMS campaigns are performing.&nbsp;</p>

<p>&nbsp;</p>

<p>You can also use real-time tracking to correlate clicks with recipients and view click-through data in detail. This is especially crucial when you&rsquo;re testing various marketing campaigns and comparing customer engagement rates across different audience segments.&nbsp;</p>

<h3>Optimizing Your Campaigns</h3>

<p>Incorporating a URL shortener and tracker into your SMS marketing strategy gives you more room to write effective text messages. By tracking the real-time performance of your short links, you can retarget your audience and strategize your campaigns accordingly.&nbsp;</p>

<p>&nbsp;</p>

<p>This can enable you to build a deeper connection with your audience. You can make the text even more effective by going for a custom domain that&rsquo;s unique to your business.</p>

<p>&nbsp;</p>

<h3>Saving SMS Characters</h3>

<p><br />
Making use of trackable short links leaves you with more space for your SMS messages. Short links are also cost-effective in the sense that they prevent multi-part messages which tend to increase the costs. In many cases, you can obtain a short link with tracking features using the same SMS platform for your messages.&nbsp;</p>

<h3>Sharing Unique Links</h3>

<p>In the case of <a href="https://dexatel.com/mass-texting/">mass texting</a>, it can sometimes be difficult to connect with your recipients on an individual level. Sending unique links, however, can solve this setback. No two customers will receive the same <a href="https://dexatel.com/bulk-sms/">bulk SMS</a> link. This gives you the ability to track each of your recipients individually, and can also be ideal for when you&rsquo;re sending out <a href="https://dexatel.com/sms-reminders/">SMS reminders</a> to specific customers.</p>

<h2>How to Use Short SMS Link Tracking With Dexatel</h2>

<h3>1. Create a Short Trackable Link</h3>

<p>To benefit from Dexatel&rsquo;s link tracking feature, you&rsquo;ll first need to create a short URL. After opening your account, go to the <a href="https://dashboard.dexatel.com/link-management">link management</a> page and select &ldquo;add a new link&rdquo;. Next, paste the original address in the provided field, choose a custom domain name, and select &ldquo;shorten&rdquo;.&nbsp;</p>

<h3>2. Enable the Tracking Feature</h3>

<p>Once you obtain the shortened link, you can add it to your SMS messages. The tracking functionality will automatically be available.</p>

<h3>3. Check Your Dashboard for Updates</h3>

<p>Whenever a recipient enters the link, the dashboard updates the information. You&rsquo;ll be able to see the number of clicks, the countries where the clicks happened, and more. You can also use the time filter to view statistics regarding a certain period of time.&nbsp;</p>

<h2>Frequently Asked Questions About Short Link Tracking</h2>

<h3>What Are Short SMS Links and How Do They Work?</h3>

<p>Typically included in text messages as part of an SMS marketing campaign, a short SMS link is a shortened version of a long URL. Whenever the recipient enters the link, it redirects to the original address, monitoring the click in the process. SMS link tracking enables businesses to keep track of conversions from their marketing campaigns.</p>

<h3>Can I Track the Clicks on My Short SMS Link?</h3>

<p>It is possible to track the clicks on your short SMS URL. Short link tracking is a common feature of most SMS URL shorteners.&nbsp;</p>

<h3>What Are the Benefits of Using a Trackable Short Link for SMS?</h3>

<ul>
	<li>
	<p>Short SMS links take up less characters in an SMS message, leaving more space for the text content</p>
	</li>
	<li>
	<p>With short SMS URLs, text messages appear much neater and cleaner</p>
	</li>
	<li>
	<p>Short links can boost the click-through rate as they seem more visually appealing than long URLs</p>
	</li>
	<li>
	<p>URL shorteners with tracking capabilities enable brands to collect important data and analyze the performance of their SMS marketing campaigns</p>
	</li>
	<li>
	<p>short sms link tracking</p>
	</li>
	<li>
	<p>url shortener with tracking</p>
	</li>
</ul>


Short SMS link tracking is a process that enables businesses to track how their short links are performing within text messages.

With short SMS link tracking, you can monitor the performance of your short URLs and use the data to optimize your campaign.

Short SMS link tracking is the process of using trackable short URLs to monitor clicks and optimize marketing strategies accordingly.

Short SMS Link Tracking - Dexatel Feature

Short SMS Link Tracking?

Short SMS Link Tracking

<p>This form of text messaging is known as application-to-person, or A2P, messaging. As opposed to the regular 10-digit mobile phone numbers, <a href="https://dexatel.com/blog/sms-short-code/">SMS short codes</a> are much easier to read and remember. They are also easier to associate with your business, which can be essential for brand recognition. Moreover, you&rsquo;ll be able to track the number of messages that were received, allowing you to gain insight into your reach and boost your campaign.</p>

<h2>Types of Dedicated Short Codes</h2>

<h3>Vanity Short Code</h3>

<p>A vanity short code essentially consists of a memorable set of digits. It is considerably easy to remember, which helps when a customer hears it on the radio or sees it on TV, in print, or on billboards. For instance, vanity numbers can be something like 343434.</p>

<h3>Random Short Code</h3>

<p>Random short codes are numbers that are generated in a random way&mdash;such as 368594. These are normally cheaper and often come in handy for organizations that are on a budget. Random dedicated short codes resemble license plate numbers and are less easy to remember than vanity numbers.</p>

<h2>What Are the Benefits of Dedicated Short Codes?</h2>

<h3>Cost-Effective Messaging</h3>

<p>Dedicated short code SMS messages allow you to connect with your audience in a more cost-effective manner. This is largely due to volume-based discounts as well as low messaging fees, which is ideal when it comes to <a href="https://dexatel.com/mass-text/">mass texting</a>&nbsp;and <a href="https://dexatel.com/bulk-sms/">bulk SMS</a>.</p>

<h3>Brand Recognition</h3>

<p>A memorable number as a short code exclusive to your business can be an indispensable part of your <a href="https://dexatel.com/sms-marketing/">text message marketing</a> strategy. Vanity short codes are usually the better choice in this case.</p>

<h3>Unlimited Text Keywords</h3>

<p>By making use of dedicated SMS short codes, you&rsquo;ll be able to unlock any keyword at any time&mdash;and for a variety of purposes such as text-to-join campaigns. The options are virtually limitless when it comes to text keywords.</p>

<h3>Safety of Reputation</h3>

<p>Dedicated short codes allow you to have full control over the messages that are sent over your line. This helps in protecting your company&rsquo;s reputation and staying compliant with carrier requirements.</p>

<h2>How to Use a Dedicated SMS Short Code</h2>

<h3>Polls and Surveys</h3>

<p>A common use of exclusive short codes is for sending out polls and surveys. This can be an efficient way to gain insight into what your audience prefers, allowing you to take effective steps as a result.</p>

<h3>Text-to-Win Campaigns</h3>

<p>Dedicated short codes can also come in handy for text-to-win competitions. You can build your opt-in list by encouraging your customers to send a text keyword to an SMS short code for a chance to win a free product or service.</p>

<h3>Discounts and Promotions</h3>

<p>With SMS dedicated short codes, you can offer text-in options to both loyal and potential customers. These can include anything from limited discounts to exclusive deals.</p>

<h3>Alerts and Notifications</h3>

<p>Another purpose of short codes is for when you want to keep your audience updated. It&rsquo;s often easier for them to opt-in using a short code to receive <a href="https://dexatel.com/sms-reminders/">SMS reminders</a> and alerts.</p>

<h2>FAQs About Dedicated Short Codes</h2>

<h3>Can You Send SMS and MMS Messages from Dedicated Short Codes?</h3>

<p>Using short codes, you can send&nbsp;<a href="https://dexatel.com/blog/sms-vs-mms/">SMS as well as MMS messages</a>, all with low messaging fees and a dedicated rate of delivery.</p>

<h3>Why Do You Need a Dedicated Short Code?</h3>

<p>With shared short codes no longer being a viable option, a dedicated short code is practically the only way you can send SMS messages from a short phone number.</p>

<h3>How Do You Get a Dedicated Short Code for Messaging?</h3>

<p>Obtaining a dedicated short code involves signing up with an <a href="https://dexatel.com/sms-platform/">SMS platform</a>, applying for the code, and getting approval from the carrier. You can start your application process now by contacting Dexatel.</p>
<quillbot-extension-portal></quillbot-extension-portal>

A Dedicated short code is a number consisting of 5 or 6 digits and is used by businesses for sending SMS messages to individuals via a software program.

A dedicated short code is a 5 or 6-digit number that you can use to send text messages to consumers.

Dedicated short codes are composed of 5 or 6 digits and allow businesses to connect with their audience efficiently.

Dedicated Short Codes - Dexatel Features

a Dedicated Short Code?

Dedicated Short Codes

<p>These numbers may be assigned to a specific business, but they&#39;re not associated with any specific landline or mobile phone device.</p>

<p>Virtual SMS numbers can be used to set up an automated response system, create an alternate line of communication for an existing business, or facilitate communications between locations. They are also commonly used for <a href="https://dexatel.com/sms-marketing/">text message marketing</a> campaigns, as they allow for easy tracking of responses for individual numbers.</p>

<h2>How do Virtual Phone Numbers for SMS Work?</h2>

<p>Virtual phone numbers enable businesses and individuals to securely receive SMS messages without the need to provide their actual phone numbers. A business can purchase a virtual number to receive SMS through a service provider. These are usually not associated with any specific location but act as a gateway to the actual phone number.</p>

<p>When an SMS is sent to the virtual phone number, the service provider will route the message to the actual number. This means that the customer&rsquo;s actual phone number is never exposed, protecting it from unsolicited calls, messages, or text messages. The advantage of a virtual phone number for SMS is that it can be used to send messages to people in different countries and continents without having to share a single phone number.</p>

<ul>
	<li>A business purchases a virtual phone number to receive SMS messages from a service provider</li>
	<li>A customer sends an SMS to the number</li>
	<li>The service provider reroutes the message from the virtual number to the actual one</li>
</ul>

<p>You can also use virtual phone numbers for customer support. This way, you can ensure better security for your customers&#39; private data as well as flexibility when it comes to responding to queries. With a virtual number, customer support agents can send messages to multiple international locations, making the service more efficient.</p>

<p>Virtual SMS phone numbers also come in handy for those who are constantly on the move. This allows them to remain in touch with customers, even if their actual number changes from time to time. You can make customizations and add more features to meet your business needs.</p>

<h2>Virtual Phone Numbers vs. Traditional Phone Numbers</h2>

<p>Virtual phone numbers are associated with VoIP services, also known as Voice over Internet Protocol. This type of system allows phone calls to be placed and received by connecting a modem or router to an internet source, such as a cable line.</p>

<p>Since VoIP utilizes the internet instead of a traditional landline connection, phones are much more mobile and flexible. Virtual phone numbers offer users the ability to make and receive calls from anywhere at any time, as long as they have an internet connection.</p>

<p>Traditional phone numbers require a telephone line between the telephone and the telephone company. This type of line may be in the form of a copper wire, a coaxial connection, or an optical fiber line.</p>

<p>This physical connection can make traditional phone numbers less flexible than their virtual counterparts. They also cannot be used to make and receive calls outside of the local area, unless special services are purchased to extend the service.</p>

<h3>Purposes of Virtual and Traditional Numbers</h3>

<p>Virtual phone numbers are used for business purposes as they provide flexibility and mobility for businesses. With a virtual phone number, customers can call a business from anywhere in the world at any time.</p>

<p>This can be useful for businesses that operate globally or make frequent long-distance calls. Virtual phone numbers also allow businesses to have multiple lines with the same number, allowing customers to easily contact the company. You can also use your virtual mobile number for <a href="https://dexatel.com/blog/sms-verification/">SMS verification</a>&mdash;an advantage you&rsquo;ll want to have.</p>

<p>Traditional phone numbers are still required for making local calls, as physical lines are necessary for local access. They are also more secure and reliable because of the physical connection, which cannot be easily hacked or disrupted.</p>

<h2>How to Choose A Virtual SMS Number</h2>

<h3>1. Location</h3>

<p>Determine what type of virtual SMS number you would like to use based on the area code. Choose a region-specific telephone number to make it look as natural as possible.</p>

<h3>2. Network Coverage</h3>

<p>Make sure that your virtual number for SMS is provided by a network provider with good coverage in the area where you plan to use it.</p>

<h3>3. Additional Features</h3>

<p>See if the provider offers additional features like click-to-call, SMS forwarding, and more.</p>

<h3>4. Price</h3>

<p>Compare the pricing of different virtual SMS providers and choose the one that provides the best value for your money.</p>

<h3>5. Privacy</h3>

<p>Make sure that your virtual SMS number is not connected to your personal information and that the company has a strict privacy policy protecting your data.</p>

<h2>Why Choose a Virtual Number?</h2>

<h3>It&rsquo;s Cost-Effective</h3>

<p>Using a virtual number for verification or any other purpose helps you save costs as you don&rsquo;t need to purchase additional phone lines or equipment. They are an affordable option for businesses that need to maintain a presence in multiple countries. International virtual numbers can help businesses keep their operations costs low while still providing customers with efficient and reliable service.</p>

<h3>It&rsquo;s Global</h3>

<p>By using a virtual number, businesses can increase their customer reach by allowing customers to call from anywhere in the world. This can be especially beneficial for companies that have customers in multiple countries, making it easier to contact them from overseas and resulting in higher conversion rates.</p>

<h3>It&rsquo;s Trustworthy</h3>

<p>Virtual numbers also allow businesses to strengthen their brand identity by providing customers with unique and professional phone numbers. Customers are more likely to recognize and trust a company that shows a commitment to its customers. This helps generate loyalty and increase brand loyalty.</p>

<h2>Benefits of a Virtual SMS Number</h2>

<h3>Flexibility</h3>

<p>Virtual SMS numbers are incredibly flexible, allowing you to use different numbers for different departments, campaigns, or even countries.</p>

<h3>Scalability</h3>

<p>You can quickly scale up or down as needed with virtual numbers for SMS, meaning you can respond to changes in the market or customer demands.</p>

<h3>Portability</h3>

<p>With a virtual SMS number, you can easily move the number to other carriers if needed. This makes it easy to continue running a successful <a href="https://dexatel.com/blog/sms-marketing-campaign/">SMS campaign</a> even if the carrier is no longer available.</p>

<h3>Security</h3>

<p>As virtual SMS numbers are not tied to line-based carriers, they provide a higher level of security, making them ideal for sensitive information or data.</p>

<h2>How You Can Use Your Virtual SMS Number</h2>

<h3>Verification</h3>

<p>One of the most common use cases for virtual numbers is SMS verification. You can send a text message with a code to your customers that need to be entered to gain access to an account or service. Virtual numbers for OTP ensure the security of accounts and services, as it&#39;s much harder for attackers to gain access by guessing someone&#39;s phone number.</p>

<h3>Marketing</h3>

<p>You can also use a virtual number for SMS to send out marketing campaigns and offers. This allows you to protect your customers&#39; personal information and ensure that they aren&#39;t receiving overbearing text messages. On top of that, you can make sure that the messages are well-targeted, boosting their chances of success.</p>

<h3>CRM</h3>

<p>Virtual numbers can also be used for <a href="https://dexatel.com/blog/crm-marketing/">customer relations management</a>. You can use the virtual number to respond directly to customer queries and inquiries, with the added benefit that your customers&#39; phone numbers remain private.</p>

<h3>Research</h3>

<p>You can also use virtual SMS numbers to conduct market research. All responses are anonymous, and you can gain valuable insights into customer preferences and behavior without compromising their privacy.</p>

<h2>Frequently Asked Questions About Getting a Virtual SMS Number</h2>

<h3>How do I create a virtual phone number to receive SMS?</h3>

<p>Go to Dexatel&rsquo;s <a href="https://dashboard.dexatel.com/sign-in">Numbers</a> page to buy a virtual phone number for SMS. The number will then be assigned to your account, and you can both send and receive messages.</p>

<h3>Do I need a virtual SMS number to send text blasts?</h3>

<p>You can send text blasts with both virtual phone numbers and traditional sender IDs.</p>

<h3>Are virtual phone numbers safe?</h3>

<p>Yes, virtual numbers for SMS are safe.</p>


A virtual number SMS is a type of phone number that is used to receive incoming text messages and forward them to an email address or mobile device.

A virtual number SMS is useful for businesses that need to have multiple numbers, allowing for easy messaging and increased security and privacy.

A virtual number SMS is an alternative option to a traditional phone number that’s often used for marketing or customer service purposes. 

Virtual Number SMS - Dexatel Features

a Virtual Number SMS?

Virtual Number SMS

<p>Also known as an SMS keyword or a mobile keyword, it allows recipients to opt in to get exclusive offers, important updates, and more. The keyword often accompanies an <a href="https://dexatel.com/blog/sms-short-code/">SMS short code</a> to which the customer sends the text. Short code keywords consist of 5 or 6 digits as opposed to long codes, which are practically a phone number.</p>

<p>To connect with customers in a faster and easier way, a keyword texting service often comes in handy, bearing in mind that <a href="https://dexatel.com/bulk-sms/">bulk SMS service providers</a> are the go-to choice for <a href="https://dexatel.com/mass-text/">mass texting</a>.</p>

<h2>How Do Text Marketing SMS Keywords Work?</h2>

<p>Text message keywords basically make it easier for companies to set up a subscriber list. Once a contact sends the SMS keyword, they automatically <a href="https://dexatel.com/blog/sms-opt-in/">opt themselves into getting messages</a> from the company or organization. The contact&rsquo;s number then goes into a special list under the corresponding keyword. This additionally helps said company know which SMS keyword campaign the contact opted into for when they&rsquo;re sending out similar promotions in the future.</p>

<p>Alongside keyword text marketing, it&rsquo;s also important for companies to set up an SMS auto-reply keyword that allows contacts to <a href="https://dexatel.com/features/sms-opt-out/">opt out</a> when they want to.</p>

<h2>Top Benefits of SMS Keywords</h2>

<h3>Creating a Call-to-Action</h3>

<p>Keyword text messaging serves as a call-to-action, encouraging recipients to opt in for benefits such as offers or discounts. A CTA that prompts recipients to send a certain word can be a useful advertising tool across marketing channels such as television, social media campaigns, and more.</p>

<h3>Gaining Valuable Insight</h3>

<p>Another advantage of using keywords in your <a href="https://dexatel.com/sms-marketing/">text marketing</a> campaign is the valuable insight you gain. You&rsquo;ll essentially be able to determine which of your products or services are the most popular among your target audience.</p>

<h3>Expanding Your Contact List</h3>

<p>When you make use of keywords in business text messaging, your subscriber list can grow significantly. This is because different keywords tend to catch the attention of different people. Once you send a text keyword to a number and the person responds, the number goes directly into the list of subscribers. You can then keep sending them <a href="https://dexatel.com/sms-alerts/">SMS alerts</a>, promotions, and other kinds of messages.</p>

<h3>Monitoring Ads More Easily</h3>

<p>One of the greatest benefits of SMS keyword marketing is that you&rsquo;ll be able to monitor how recipients discovered your business. By using various keywords for various campaigns, you can determine which of your ads catch more attention. This can come in handy when launching campaigns down the line.</p>

<h2>4 Common SMS Keyword Examples</h2>

<h3>Text-to-Vote</h3>

<p>Also referred to as SMS polling, a text-to-vote message essentially helps you obtain the recipients&rsquo; choice or opinion. This type of text keyword typically involves asking a simple question to determine what your customers prefer.</p>

<p>Example: &ldquo;<em>Text SODA to 12345 to vote for your favorite flavor&rdquo;</em></p>

<h3>Mobile Couponing</h3>

<p>Text message coupons are the ones you send out to your customers&mdash;or a target audience&mdash;as a way to offer a deal or a discount for your products. Customers love a good deal, especially those they receive from their favorite companies.</p>

<p>Example: <em>&ldquo;Text SHOES to 12345 for a limited 50% discount on our new collection&rdquo;</em></p>

<h3>Generating Leads</h3>

<p>Leads generally require several touch points to ensure conversion. By employing <a href="https://dexatel.com/blog/sms-leads/">SMS lead generation</a> as a means of outreach, you&rsquo;ll be able to connect with potential customers right away.</p>

<p>Example: <em>&ldquo;Text BURGER to 12345 to claim your special deal&rdquo;</em></p>

<h3>Text-to-Win</h3>

<p>Another SMS keyword example is the <a href="https://dexatel.com/blog/text-to-win/">text-to-win</a> message. This is essentially a faster and more effective way to engage your customers and takes advantage of people&rsquo;s love of winning prizes.</p>

<p>Example: <em>&ldquo;Text YOGA to 12345 to win a free session with us&rdquo;</em></p>

<h2>SMS Keyword Marketing Tips</h2>

<p>Make the most of your SMS keyword campaign and boost opt-in rates with these tips:</p>

<ul>
	<li>Add an opt-out text by informing your customers that they can type &ldquo;STOP&rdquo; or &ldquo;UNSUBSCRIBE&rdquo; whenever they wish</li>
	<li>Let those who opt in know when or how often they can expect to receive updates and <a href="https://dexatel.com/sms-reminders/">SMS reminders</a> regarding the campaign</li>
	<li>Make sure your recipients are aware of the type of content they&rsquo;ll be receiving</li>
</ul>

<h2>How to Set Up an Auto-Response for a Keyword With Dexatel</h2>

<p>Dexatel&rsquo;s <a href="https://dexatel.com/sms-platform/">SMS platform</a> offers triggered <a href="https://dexatel.com/features/auto-reply-text-messages/">auto-responses</a> every time a recipient sends a certain keyword.</p>

<ol>
	<li>Set up the Dexatel message API and the message webhook</li>
	<li>Create certain keywords and criteria in the system</li>
	<li>An incoming SMS will trigger the Dexatel message webhook</li>
	<li>If the SMS contains a keyword, the system will automatically send a response</li>
</ol>


A text keyword in SMS marketing refers to a relevant word that essentially serves as a means of communication between a business and their customers.

Connect with your customers in a faster and easier way by making use of text keywords.

Set up a text keyword to expand your subscriber list and keep your customers up-to-date with your products and services. 

Text Keyword - Dexatel Features

a Text Keyword?

Text Keyword

<p>The data can then be used to improve the performance of your business by understanding:</p>

<ul>
	<li>What your customers want and need</li>
	<li>What they are saying about the business</li>
	<li>How they are interacting with the business</li>
</ul>

<p>Additionally, <a href="https://dexatel.com/sms-marketing/">SMS marketing</a> analytics can also help you track your spending on text messages, which can be helpful in budgeting and managing your finances.</p>

<p>This way, you can fine-tune your campaigns for maximum effectiveness without relying on Google Analytics SMS tracking.</p>

<h2>Use SMS Analytics to Tweak Your Marketing Campaign</h2>

<ol>
	<li>Gauge your campaign&rsquo;s effectiveness and make necessary changes</li>
	<li>Segment your customers and target them more effectively</li>
	<li>Track customer behavior to improve future marketing campaigns</li>
	<li>Understand how your customers use SMS for interactions</li>
	<li>Identify customer churn risk and take steps to prevent it</li>
	<li>Improve your bottom line and understand which interactions are valuable to customers</li>
</ol>

<h2>Commonly Used Metrics in SMS Data Analytics</h2>

<p>SMS analytics can be a powerful tool for businesses looking to optimize their marketing campaigns. Since business text messaging entails more than one evaluation, you can evaluate the success of your <a href="https://dexatel.com/mass-text/">mass texting</a> campaign using several metrics.</p>

<p>By tracking key SMS data analytics such as open rates, click-through rates, and conversion rates, you can identify which elements of your campaigns are performing well and which could use some improvement.</p>

<h3>Delivery Rates</h3>

<p>SMS delivery rates refer to the percentage of text messages that are successfully delivered to a mobile device. The delivery rate is typically very high, but can vary depending on the carrier and the phone number.</p>

<h3>Open Rates</h3>

<p>Open rates can help you gauge how effective your subject lines and other elements of your campaigns are at getting people to open and read messages. If open rates are low, it may be time to rethink the campaign&#39;s strategy.</p>

<h3>Click-Through Rates</h3>

<p>Click-through rates can give you insight into how well your campaigns are driving people to take action. If click-through rates are low, you may want to make the call-to-action more prominently displayed or offer a more compelling incentive.</p>

<h3>Response Rates</h3>

<p>The response rate in SMS analytics shows the percentage of people who respond to a message, usually within a certain time frame. The number can vary depending on the content of the message, the list of contacts, the time of day, and other factors.</p>

<h3>Conversion Rates</h3>

<p>Conversion rates are perhaps the most important metric in your SMS campaign analytics. They show you how successful your campaigns are in achieving your desired outcome. If conversion rates are low, you may need to rethink your offer or target a different audience.</p>

<h3>Unsubscribe Rates</h3>

<p>Unsubscribe rates in SMS marketing analytics show how many people unsubscribed from your text messaging service after signing up for it. A high unsubscribe rate indicates that people are not interested in your service, while a low unsubscribe rate indicates that people are using and enjoying your service.</p>

<h2>Check Your SMS Analytics With Dexatel</h2>

<p>Dexatel&rsquo;s <a href="https://dexatel.com/sms-platform/">SMS platform</a> comes with a variety of features, SMS analytics being one of them. This shows you the real-time results of your campaigns&mdash;what&rsquo;s working, what&rsquo;s not working, what you should change, what you should improve, and more. You can see results both in tables and infographics.</p>

<p>Each number has a corresponding status that provides insight on how successfully your campaign is going. You can also use multiple filters to see specific results for your campaign.</p>


SMS analytics is a method of tracking, analyzing, and understanding data related to text messages that are sent and received. Whether you’re using an SMS authentication service or simply sending reminders, the analytics will come in handy big-time. 

SMS analytics can be used to track and analyze various aspects of SMS campaigns, including open rates, click-through rates, conversion rates, and opt-out rates.

SMS analytics can help businesses understand which messages are resonating with their audience and which are falling flat.