Campaigns, OTPs and more
Viber Business Messaging
Transform customer communication with Viber Business Messages. Send OTPs, promotions, and notifications to 1+ billion users—at 85% lower cost than SMS.
Free $2 CreditsNo Credit Card RequiredAdvanced Dexatel Features
Multi-Channel Fallback
Set up, single or multiple channels as your fallback option to ensure 100% deliverability.
Message Personalization
Send personalised messages on scalem implement as many custom variables as you need,
50+ Pre-Approved Templates
Choose from many proven templates to engage with your customers with your choosen use case.
No Hidden Fees
Pay only for delivered messages. No setup costs, or surprise charges — just transparent, usage-based pricing.
Business Viber Messaging Use Cases
Viber OTP & Authentication
Account Registration Verification
Two-Factor Authentication (2FA)
Transaction Authorization
Viber Marketing Messages
Flash Sales & Limited-Time Offers
Abandoned Cart Recovery
Product Announcements
Viber Notifications and Alerts
Order & Shipping Updates
Appointment Reminders
Payment Notifications & Receipts
Viber Conversational Support
Live Customer Support Chat
Sales Assistance
Technical TroubleshootingRetry
The Best Regions to Use Viber Business
| Country | User Count | By Percentage |
|---|---|---|
 Ukraine | 35M | 92% |
 Belarus | 8M | 89% |
 Serbia | 6M | 82% |
 Greece | 8M | 78% |
 Israel | 7M | 75% |
 Vietnam | 68M | 70% |
 Philippines | 74M | 68% |
Countriees above are some of the countries that Viber is supper popular, other then those viber is very popular in Eastern Europe and CIS, Middle East and Southest Asia.
Viber is Go To For Media Rich Messaging
Increase Engagement
With Viber Business Messages
PEG, PNG up to 500KB, high-resolution
MP4 up to 26MB with preview thumbnail
Animated content for engagement
PDF, DOCX, XLSX up to 200MB
Custom branded stickers and emojis
Interactive CTA Buttons
Location Sharing
Set Up Viber Business Account With Dexatel
Submit Application Form
Simply submit your company information.
Sign Warranty Letter
Sign an agreement that you won’t use Viber for spamming.
Sign Business Agreement
Sign an agreement with Dexatel to cover all financial aspects.
This whole process is handled within Dexatel platform and you can count on 24/7 support.
Enable seamless global messaging via Viber with Dexatel’s API—delivering speed, security, and simplicity.
Industries Using Viber Business the Most
Finance
OTPs, transaction alerts, fraud prevention
E-Commerce
Order, and shipping updates, cart recovery
Healthcare
Appointment confirmations and reminders
Travel
Booking confirmations, flight updates
SaaS
Account activation, billing reminders
Viber for Business Price
| Message Type | SMS Cost | Viber Cost | Your Savings |
|---|---|---|---|
10K OTPs | $2200 | $176 | 92% ($2024) |
100K Promos | $22000 | $3230 | 85.3% ($18770) |
50K Alerts | $11000 | $660 | 94% ($10340) |
The example above refers specifically to Ukraine. Although Viber and SMS pricing differ from country to country, Viber can deliver significant cost savings everywhere.
Frequently Asked Questions For Viber Business
What is Viber Business Messaging?
Viber Business Messages is an official business communication channel on the Viber app, allowing verified businesses to send branded, rich media messages to customers. It's ideal for OTPs, promotions, notifications, and two-way customer support.
How is Viber different from SMS?
Viber supports rich media (images, videos, buttons), longer messages (1,000 characters vs. 160), verified sender profiles, read receipts, and costs 85% less than SMS. However, recipients must have Viber installed.
Do recipients need to opt-in?
Promotional messages require explicit opt-in. Transactional messages (OTPs, order updates, account alerts) don't require opt-in. We help you stay compliant with all regulations.
How long does Viber approval take?
Promotional messages require explicit opt-in. Transactional messages (OTPs, order updates, account alerts) don't require opt-in. We help you stay compliant with all regulations.
