eCommerce SMS Marketing Tools
Connect with online shoppers directly through E-commerce SMS marketing. Drive sales, boost engagement, and deliver personalized experiences that keep customers coming back.
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Why Use an SMS Service for eCommerce
82%
of online retailers report that SMS texting drives higher open rates than email
30%
is how higher the lifetime value is for shoppers who sign up for text alerts
75%
of consumers say they prefer to receive shipping and delivery updates via text
45%
of abandoned cart reminders sent via SMS are recovered within 24 hours
Use Cases of eCommerce SMS Texting
Order Confirmations
Build trust with instant eCommerce sms notifications. Customers appreciate immediate reassurance that their purchase went through.
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Shipping and Delivery Updates
Let buyers know where their package is by sending real-time delivery alerts. A quick text message keeps customers in the loop.
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Cart Abandonment Reminders
Recover abandoned shopping carts by sending friendly reminders. A quick nudge can help convert hesitant shoppers into paying customers.
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Exclusive Promotions
Drive repeat purchases with limited-time offers and discounts. eCommerce SMS marketing lets you deliver deals in seconds, prompting quick action.
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Loyalty Program Updates
Reward loyal customers by sharing points balances or VIP offers. With eCommerce SMS, you can keep engagement high and encourage repeat visits.
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Got Questions? We’ve Got Answers
What is eCommerce SMS marketing?
eCommerce SMS marketing is a strategy that allows online retailers to send personalized texts directly to customers. These messages may include promotions, order updates, or loyalty rewards, helping brands drive engagement, increase conversions, and maintain a strong customer relationship throughout the shopping journey.
What kind of eCommerce SMS notifications can I send?
You can send eCommerce SMS notifications such as order confirmations, shipping alerts, cart reminders, product launches, and exclusive discounts. These timely messages keep customers informed, reduce uncertainty during the buying process, and encourage repeat purchases by delivering relevant updates exactly when they’re needed.
Is SMS marketing for eCommerce legal?
Yes, SMS marketing in eCommerce is legal when brands follow compliance guidelines. This includes obtaining customer consent, offering opt-out options, and respecting data privacy. Online retailers that comply with regulations not only protect their business but also build trust with customers who value transparent communication.
What are the benefits of SMS eCommerce texting?
Using SMS eCommerce gives retailers higher open rates than email, faster customer response times, and stronger engagement during promotions. It also reduces cart abandonment and boosts customer satisfaction by providing immediate, reliable updates on orders, deliveries, and special offers directly on mobile devices.
How much does eCommerce texting cost?
The cost of SMS marketing for eCommerce depends on factors like message volume, destination, and features such as automation or personalization. Many providers, including Dexatel, offer flexible pricing plans that make it easy for online retailers to scale campaigns while managing budgets effectively.
Boost Sales With SMS Marketing for eCommerce
Sign up for Dexatel and transform your customer journey with SMS eCommerce texting.
