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Finance SMS Messaging Solution

Build trust with your customers through SMS messaging. Dexatel helps you deliver real-time alerts, boost security, and improve satisfaction with minimal effort. Join over 500 financial institutions worldwide that are using our platform.

Available with

Finance SMS

Trusted by Leading Brands Worldwide

Alibaba
Viber
Tencent
Paysera
Tiktok
SAP

Recent Awards and Recognition

Why Use SMS for Banks and Financial Services

85%

of banking customers say they prefer receiving SMS alerts for account activity

61%

of clients say they feel safer when getting SMS alerts for suspicious transactions

67%

of millennials prefer getting text message updates about their financial transactions

3X

is how high the engagement rates are of banks using SMS compared to email

Use Cases of Financial Messaging

Two-Factor Authentication

Protect customer accounts with SMS-based one-time passwords. This adds a layer of security that helps prevent unauthorized logins and identity theft.

SMS

WhatsApp

Viber

Telegram

Voice

2FA

Transaction Verification

Confirm high-value or unusual transactions via SMS. A quick message guarantees secure processing and prevents unauthorized activity in real time.

SMS

Viber

WhatsApp

RCS

transaction verification

Account Activity Notifications

Send SMS alerts for deposits, withdrawals, or balance changes. These notifications improve transparency by showing account activity as it happens.

SMS

WhatsApp

Viber

RCS

account activity

Fraud Alerts

Let your customers know about suspicious transactions. Timely SMS communication allows for faster fraud detection and minimizes financial losses.

SMS

WhatsApp

Viber

RCS

Fraud Alert

Credit Card Payment Reminders

Send payment reminders ahead of credit card due dates. A quick banking SMS message can reduce delinquency rates and improve customer satisfaction.

SMS

WhatsApp

Viber

RCS

credit card payments

Enhanced Benefits for Banks

Stop Fraud Before It Costs You

Stop Fraud Before It Costs You

Real-time OTP delivery in under 3 seconds, instant suspicious transaction alerts, and integration with your existing fraud detection systems

Cut Operational Costs by 40%

Cut Operational Costs by 40%

Reduced call center volume with automated SMS, significantly lower fraud losses, and transparent pricing with no hidden fees

Boost Customer Trust

Boost Customer Trust

98% SMS open rate within 3 minutes, dedicated help available 24/7 for your customers, and support in multiple languages.

Stay Connected and Compliant

Direct connections to telecom operators

Local support team in Yerevan and Tallinn

Billing options in multiple currencies

Got Questions? We’ve Got Answers

What is finance SMS?

Finance SMS refers to text messages sent by banks, credit unions, and financial institutions to communicate with customers. These messages can include transaction alerts, OTPs, fraud warnings, and payment reminders. It’s a fast, direct, and highly effective way to deliver time-sensitive financial information.

Which platform provides the best financial messaging services?

Dexatel is one of the best platforms that offers SMS financial services. With advanced features like two-way messaging, dynamic sender IDs, and compliance-ready tools, Dexatel helps institutions send critical messages with confidence. Its speed, scalability, and end-to-end encryption make it a trustworthy messaging partner.

Is SMS financial texting legal?

Yes, SMS financial texting is legal as long as it follows data protection and telecom regulations like the GDPR. Transactional messages, such as balance updates, OTPs, and fraud alerts, are typically exempt from opt-in requirements. However, promotional texts still require prior consent from the recipient.

How much does it cost to send an SMS finance message?

The cost of sending a finance-related SMS depends on factors like destination country, message volume, and whether it's domestic or international. On average, prices range from $0.01 to $0.05 per message for standard delivery. Platforms like Dexatel offer pay-as-you-go plans, while others have monthly subscriptions.

How can I send financial text messages?

To send financial SMS messages, you’ll need a trusted CPaaS platform like Dexatel that supports secure messaging APIs or a user-friendly dashboard. Simply upload your contact list, craft your message, and choose your delivery options. Also, make sure all messages are compliant with local laws and telecom regulations.

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See how much you can save with Dexatel's SMS solutions.

Ready to Transform Your Banking Communications?

Join banks worldwide that have reduced fraud by 95% and improved customer satisfaction scores by 40% with Dexatel's SMS solutions.