SMS Legal Messaging for Lawyers
Deliver instant, secure SMS updates that clients can trust. Dexatel helps you boost client confidence and simplify communication while meeting industry standards.
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Why Use a Text Messaging Service for Lawyers
65%
of clients consider an attorney’s responsiveness a key factor in their satisfaction
78%
of legal clients expect consistent communication throughout their case journey
80%
of legal clients use digital channels like SMS to communicate with their attorneys
68%
of clients say they would switch law firms if communication is poor or inconsistent
Use Cases of SMS Law Firm Messaging
Appointment Reminders
Reduce missed meetings and court dates by sending automated reminders. Clients appreciate the convenience of clear, timely communication.
SMS
Viber
RCS
Case Updates
Keep clients in the loop about case progress or document submissions. Lawyers texting clients with updates creates transparency and builds trust.
SMS
Viber
RCS
Client Intake and Follow-Ups
Simplify onboarding by collecting documents, confirming details, or providing quick follow-ups. An SMS law firm strategy makes the process a breeze.
SMS
Viber
RCS
Marketing and Client Engagement
Promote new services or share helpful resources via text messaging for lawyers. You can use SMS alongside other channels for consistent communication.
SMS
Viber
RCS
Billing and Payment Reminders
Make it easy for clients to stay on top of invoices with polite payment reminders. Automated SMS alerts help law firms reduce late payments.
SMS
Viber
RCS
Got Questions? We’ve Got Answers
What is SMS legal texting for lawyers?
SMS legal texting is the use of secure, compliant text messaging by law firms and attorneys to communicate with clients, prospects, and staff. It allows lawyers to send appointment reminders, case updates, billing notices, and general information straight to a client’s phone.
What SMS law messages can I send to clients?
Law firms often send appointment reminders, court date notifications, billing alerts, and case updates by text. Research shows that reminder texts can lower no-show rates by as much as 25%, making them a valuable tool for improving client reliability and satisfaction.
What is the best omnichannel software for lawyers?
Dexatel is the best omnichannel text messaging software for lawyers because it unifies SMS, WhatsApp, Viber, and other channels in a single platform, making client communication quick and efficient. It’s built with security and compliance in mind, meeting GDPR and TCPA standards to protect sensitive legal data.
How much does text messaging for lawyers cost?
Pricing depends on factors like message volume, client location, and available features such as automation. For many firms, even a modest plan reduces costly missed consultations and improves client trust, making texting a cost-efficient way to support client relationships.
How do I send an SMS law message?
Lawyers can send messages through a web-based dashboard or integrate an API into their case management system. This allows for automation of reminders, real-time updates, and follow-ups, creating a more efficient and accessible communication process for both firms and clients.
Stay Responsive. Stay Compliant
Get started with SMS legal messaging today and streamline your law firm’s communication.
