Streamline your business

Streamline your business communications with an omnichannel inbox.

On-Demand Industry SMS

Deliver instant updates with SMS for on-demand services. Dexatel helps you confirm bookings, dispatch drivers, and keep customers informed, right when it matters most.

Available with

On-demand industry SMS

Trusted by Leading Brands Worldwide

Alibaba
Viber
Tencent
Paysera
Tiktok
SAP

Recent Awards and Recognition

Why Use SMS for On-Demand Services

98%

of SMS messages are opened, compared to just 20% of emails

>90%

of text messages are read within three minutes of being delivered

45%

is the average response rate of text message marketing campaigns

$71

is the ROI that businesses can earn for every dollar spent on SMS

Use Cases of On-Demand Industry SMS

Booking Confirmations

Send instant confirmations when a customer places an order, books a service, or schedules a ride. This builds trust and reduces missed appointments.

SMS

WhatsApp

Viber

RCS

booking confirmations

Real-Time Delivery Updates

Keep customers informed every step of the way, from dispatch to doorstep. On-demand industry SMS guarantees they’re never left guessing.

SMS

WhatsApp

Viber

RCS

real time alerts

Driver or Provider Notifications

Let service providers know about new jobs, cancellations, or changes on the go. A quick text can help them adjust plans and maintain smooth operations.

SMS

WhatsApp

Viber

RCS

driver notifications

Feedback Requests

Ask for quick feedback after the service to improve customer experience. This shows your customers that you care about what they have to say.

SMS

WhatsApp

Viber

RCS

feedback request

Service Reminders

Remind your users about upcoming appointments or service windows. A quick SMS text message allows everyone to stay in the loop.

SMS

WhatsApp

Viber

RCS

service reminders

Got Questions? We’ve Got Answers

What is on-demand industry SMS?

On-demand industry SMS refers to text messaging solutions used by services like food delivery, ride-hailing, courier apps, and home services. These messages keep customers and staff informed with real-time updates, confirmations, and alerts.

How can I send an on-demand industry message?

You can send SMS messages through Dexatel’s intuitive dashboard or integrate our API into your system. The platform lets you automate triggers for order confirmations, status updates, and more, all in real time. Dexatel supports both technical teams and non-developers with user-friendly tools and clear documentation.

How do I collect numbers for on-demand industry texting?

Numbers can be collected during sign-up, checkout, or service booking. Just make sure to request explicit consent from users in compliance with local regulations. Use clear opt-in language and make privacy policies easily accessible. This guarantees trust while keeping your SMS campaigns legally sound.

Is on-demand industry messaging legal?

Yes, it’s legal as long as you follow SMS compliance regulations. Always make sure to get permission to text users and make sure they have a way to unsubscribe if they want to. Dexatel helps you stay compliant with country-specific rules around consent, opt-outs, and data privacy.

How much does an on-demand industry text message cost?

Costs vary depending on the destination country, number of messages sent, and whether you’re using standard or premium routes. On-demand businesses often benefit from volume-based discounts or custom pricing plans. Dexatel offers flexible options to suit different budgets and operational needs.

Connect Instantly With Your On-Demand Customers

Create your Dexatel account today and deliver timely updates, confirmations, and notifications with reliable on-demand industry SMS.