SMS Marketing for Restaurants
Fill more tables and keep your regulars coming back with SMS marketing. Dexatel’s restaurant texting service lets you send offers and updates straight to your customers’ phones.
Trusted by Leading Brands Worldwide
Why Use a Restaurant SMS Marketing
~ 39%
of customers have made an order or reservation after getting a promotional text
72%
of customers are more likely to sign up for a restaurant's loyalty program through SMS
23%
is the increase in spending by customers who joined a restaurant’s SMS loyalty program
62%
of people prefer getting restaurant updates via SMS over other communication channels
How the Food Industry Uses a Restaurant Texting System
Reservation Confirmations
Confirm reservations with guests in an instant and reduce no-shows. You can also send a follow-up SMS text allowing customers to reschedule or cancel if needed.
Restaurant Opening Promos
Create buzz around your new restaurant by sending grand opening announcements. SMS is a quick way to attract first-time visitors and encourage instant reservations.
Loyalty Programs and Offers
Send exclusive rewards, points updates, and special offers to loyalty program members. This helps you boost customer engagement and maximize guest retention.
Daily Specials Announcements
Share daily specials such as discounted meals, off-menu dishes, or chef’s recommendations. A timely text message can drive more customers in during slower hours.
New Menu Item Alerts
Let your regulars know you’re rolling out a new item on the menu. Promoting menu updates via SMS can spark curiosity among your audience and boost order volume.
Dexatel Integrates With the Tools You Use
Connect the platform to your CRM, eCommerce software, and customer support tools in just a few clicks.
Got Questions? We’ve Got Answers.
What is text message marketing for restaurants?
Text message marketing for restaurants is a communication strategy that uses SMS to connect with customers. It allows restaurants to send instant updates like daily menus, limited-time offers, reservation reminders, and loyalty rewards. With high open and response rates, it’s an effective way to boost foot traffic and customer retention.
What is the best SMS marketing platform for restaurants?
Dexatel is one of the top restaurant marketing software platforms you can use for SMS communication. It offers tools for scheduling campaigns, managing contact lists, and automating personalized messages. With features like keyword opt-ins and customer segmentation, Dexatel’s restaurant marketing tools make it easy to reach customers. The platform is also compliant with SMS regulations like TCPA and GDPR.
How much does restaurant rest message marketing cost?
The cost of SMS marketing for restaurants varies depending on the provider and usage. Many platforms provide pay-as-you-go models starting at just a few cents per message, while others have subscription plans based on volume and features. Some services, like Dexatel, even offer free trials you can go for to get started without having to commit to a long-term plan.
What are the benefits of SMS marketing automation for restaurants?
SMS automation helps restaurants save time by sending pre-scheduled messages, such as happy hour reminders and order confirmations. It guarantees consistent communication without the need for constant manual effort. Restaurant marketing automation also boosts customer engagement and loyalty by delivering messages at the right time based on behavior or preferences.
Are there regulations for restaurant SMS marketing?
Yes, restaurants looking to do SMS marketing must comply with laws such as the TCPA and GDPR. These regulations require businesses to get explicit opt-in consent before sending a restaurant message to customers and to provide an easy opt-out option. Violating these rules can result in legal penalties and damage to your brand’s reputation.
Turn Casual Visitors into Regulars With Restaurant SMS Marketing
Start using Dexatel’s restaurant marketing platform and keep customers up to date with SMS alerts, reminders, and promotions.
