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Streamline your business communications with an omnichannel inbox.

SMS Social Media Texting Solution

SMS Social Media delivers real-time communication that drives engagement and keeps your audience connected anytime, anywhere.

Available with

SMS for social media

Trusted by Leading Brands Worldwide

Alibaba
Viber
Tencent
Paysera
Tiktok
SAP

Recent Awards and Recognition

Why Use SMS for Social Media

66%

of people worldwide use SMS text messaging to communicate with companies

78%

of consumers prioritize texting over other communication channels like email

72%

of U.S. digital retailers plan to expand emotive omnichannel strategies with SMS

160

times is how often Americans check their mobile phones per day—ideal for SMS

Use Cases of Social Media Texting

Promotional Campaigns

Reach your followers instantly with special offers or announcements. Using social sms lets you deliver timely promotions that drive engagement and traffic to your social media channels.

SMS

WhatsApp

Viber

RCS

promos

Event Announcement

Keep your audience informed about upcoming events, livestreams, or webinars. With social media texting, your messages reach people quickly, boosting attendance and participation.

SMS

WhatsApp

Viber

RCS

events

Follower Engagement

Encourage interaction, surveys, or polls via text messages. Social SMS makes it easy for your audience to reply instantly, improving engagement rates and feedback collection.

SMS

WhatsApp

Viber

RCS

follower engagement

Alerts and Updates

Keep followers in the loop about urgent updates, content releases, or changes in schedule. A quick message keeps your audience up to date when needed, reducing missed opportunities.

SMS

WhatsApp

Viber

RCS

updates

Customer Support

Answer questions or resolve issues quickly using SMS integrated with your social media platforms. Social SMS allows for fast, direct communication, boosting satisfaction and loyalty.

SMS

WhatsApp

Viber

RCS

customer support

Got Questions? We’ve Got Answers

What is SMS for social media?

SMS social media refers to text messaging solutions that allow brands to reach followers instantly. Messages can include updates, promotions, reminders, or alerts. This method ensures that important information is delivered quickly, keeping your audience informed and engaged across social media platforms.

What are the benefits of social media texting?

Using social media texting improves engagement, increases response rates, and provides a direct channel for communication. It allows you to share promotions, announcements, and updates instantly. Quick and reliable delivery strengthens relationships with followers and improves visibility for campaigns or events.

How much does it cost to send a social media SMS text?

Costs for sending a social SMS depend on the destination, volume of messages, and type of route chosen. Dexatel offers flexible pricing plans and volume discounts that help businesses manage budgets efficiently while reaching audiences quickly and reliably through SMS campaigns.

Is SMS social media legal?

Yes, SMS social media is legal when you follow regulations, obtain explicit consent from recipients, and provide a clear opt-out option. Dexatel’s platform helps you stay compliant while sending messages in bulk so that your campaigns reach your audience safely and responsibly.

What kind of social media SMS texts can I send?

You can send promotions, announcements, event updates, reminders, alerts, or customer support messages using social media texting. Dexatel allows you to tailor your messages for your audience, schedule campaigns, and automate delivery for efficient and timely communication across your social channels.

Get Started With SMS Social Media

Create your Dexatel account today and start sending social media texting campaigns that reach your audience instantly.