Dexatel Marks a Decade of Growth, Innovation, and Vision
Dexatel commemorated its 10th anniversary with a special event that honored a decade of bold decisions, hard work, and steady growth. The evening brought together team members, long-time partners, and key stakeholders to celebrate not only how far Dexatel has come, but where it’s headed next.
The event reflected the company’s story from its start to its 10th year. Guests were welcomed with a networking session and a curated exhibition that visually narrated Dexatel’s evolution. The display showcased the company’s modest beginnings to becoming a leading name in business communications. The exhibition served as both a tribute and a reminder that great things can come from humble places when vision and conviction are present.
Guests then moved through a “time tunnel” installation, an immersive transition into the main zone that signified Dexatel stepping into its next era. Co-founder Gegham Azatyan delivered the opening keynote, taking the audience back to 2015 when Dexatel was nothing more than an idea launched from a garage space with three used laptops and a $2,000 self-investment. With no outside funding, the company grew steadily, landing its first clients in 2016, reaching $2 million in revenue by 2018, and making its entry into the CPaaS market in 2019.
Despite market uncertainty and global shifts in 2020, Dexatel grew by 120% and tripled its team size, proving its ability to scale under pressure. Over the years, it formed strategic relationships with major global players like TikTok, WeChat, and Alibaba, expanded operations into Serbia, and achieved an impressive $24 million in revenue by 2022.
In 2024, the company continued its upward trajectory, onboarding 143 new customers, delivering 120 million messages, and growing by 42%. This year marks the beginning of a new chapter, where Dexatel is focusing on embedding AI at the heart of its operations and product roadmap.
The video presentation that followed told the visual chronicle of the past decade, highlighting milestones, challenges, and wins that shaped Dexatel into what it is today: a technology-driven company that delivers reliable, secure, and scalable communications solutions to businesses across the globe.
Later in the evening, CEO Lilia Yeghiazaryan addressed the audience with a heartfelt message that centered on the people behind the progress. She emphasized what it takes to build a company with no shortcuts: just risk, resilience, and the ability to keep moving forward. The speech showed appreciation for the team, trust in the company’s long-term partners, and gratitude toward customers who have been part of the journey.
While the evening recognized the past, it also offered a glimpse into the future. Dexatel introduced several product capabilities that display the company’s commitment to innovation and customer-centric development. These include omnichannel messaging tools, such as Dexatel Engage, allowing you to create, manage, and optimize marketing campaigns across multiple messaging channels like SMS, WhatsApp, and Viber. This feature is seamlessly tied to Dexatel Conversations, a unified inbox for managing communications across platforms. Users can respond to customer messages from SMS, WhatsApp, and Viber.
The phone number validation solution, Dexatel Lookup, offers identification tools for carrier information, validates the number format, and verifies the number status — the precision needed for successful communication strategies. As with Dexatel Notify, you can integrate automated alerts and notifications into your app. Our expanded voice termination services, Dexatel Link, offers high-capacity SMS transit and voice termination services for operators, MVNOs, CPaaS providers, and aggregators; users can connect their platform to global telecom infrastructure. Most notably, the Dexatel Verify API is designed for secure customer authentication. Verify phone numbers through your preferred channel, be it SMS, voice, WhatsApp, Viber, Telegram, email, or flash call.
Over the past 10 years, Dexatel has grown from a local startup into a global provider of communication solutions, delivering millions of messages and partnering with companies in over 150 countries. With headquarters in Tallinn and offices across multiple regions, the company continues to scale sustainably while maintaining its independent, founder-led structure.
As Dexatel enters its second decade, the mission remains the same: to build smarter, safer, and more human ways for businesses to connect with people everywhere.