Dexatel Engage: All-in-One Omnichannel Messaging Suite
Unify WhatsApp, Viber, and SMS campaigns, two-way conversations, and transactional messages in a single platform. Dexatel Engage is your one-stop solution for all your communication needs.
Why Dexatel Engage
Three Products, One Workspace
Run outbound Campaigns, manage inbound Conversations, and automate Notify alerts without switching tools.
Shared Contacts and Analytics
Find every phone number, tag, and KPI in one data layer so you can track the entire customer journey end-to-end.
Channel Reach That Scales
Expand your reach by sending and receiving SMS, WhatsApp, and Viber messages worldwide, all from one platform.
Enterprise-Grade Security and GDPR Compliance
Keep your communications compliant with built-in security and data protection features that meet the highest standards.
What’s Inside Dexatel Engage
Conversations
Unified inbox for support, sales, and service
Agent assignment and roles, real-time notifications, conversation history, multi-brand support
Campaigns
Omnichannel marketing builder
AI copy assistant, template library, link shortener with click analytics, separate builders for SMS, WhatsApp, and Viber
Notify
Programmatic transactional messaging
High deliverability, auto-retry across channels, REST API and SMPP, detailed delivery reports
Key Platform-Wide Benefits
Single Sign-On and Role-Based Access
Manage user access with centralized authentication and customizable permissions for every team.
Unified REST API
Connect to all channels and features through one streamlined API—no patchwork integrations needed.
Flexible, Usage-Based Pricing
Scale at your own pace with pay-as-you-go pricing and modular tools you can turn on or off anytime.
Cross-Module Analytics in Real Time
Cross-Module Analytics in Real Time
Popular Use-Case Flows
Acquire
Trigger a welcome campaign for new leads.
Interact
Continue the conversation when a lead responds.
Transact
Notify leads with automated updates and fallback.
How Dexatel Engage Works
Connect Channels and Import Contacts
Link your WhatsApp, Viber, and SMS marketing channels and bring in your contact lists.
Pick a Module
Choose Campaigns, Conversations, or Notify, and build your workflow in under five minutes.
Launch and Automate
Send your message using the intuitive web UI or integrate through API for full automation.
Measure and Optimize
Track key performance metrics and refine your outreach strategy in the unified analytics hub.
Developer-First Integration
Full API Parity
Every action in the UI has a matching REST API endpoint for seamless automation.
Developer-Friendly SDKs
Get started quickly with code samples and SDKs in cURL, Node.js, Python, and PHP.
Real-Time Webhooks
Stay in sync with updates on delivery receipts, conversation events, and campaign metrics.
Customer Results
-40%
first-response time after consolidating channels in Conversations.
+35%
marketing ROI using personalized Campaigns journeys.
-25 %
missed appointments thanks to automated Notify reminders.
Got Questions? We've Got Answers
Is Dexatel Engage an additional cost?
No, Dexatel Engage doesn’t come with a blanket fee. You only pay for the modules you activate, and each one uses transparent, usage-based pricing. This way, you’re only charged for the WhatsApp, Viber, and SMS messages you actually send—no hidden costs or commitments.
Can I start with one module and add the others later?
Absolutely. You can begin with just Campaigns, Conversations, or Notify, and add more modules as your needs evolve. All your contacts, templates, and analytics are unified across Dexatel’s platform so that nothing gets lost when you scale.
Which channels are supported?
Dexatel Engage supports SMS, WhatsApp, and Viber across all modules. You can mix and match channels depending on your use case—whether it’s marketing, customer support, or alerts. Each channel is integrated into both the UI and API for full flexibility.
Is the platform GDPR-compliant?
Dexatel is fully GDPR-compliant. The software encrypts all data both in transit and at rest, and follows strict data protection standards. It also supports features like user consent management and data access control to help you stay compliant.
Get Started in Minutes
Create your Dexatel account today and start making the most of our WhatsApp, Viber, and SMS communication services.
