Fraud Prevention: Dexatel’s Comprehensive Defense
Messaging fraud is a critical issue for enterprise communication. As more and more organizations rely on messaging channels for customer outreach, the risk of exposure to fraud increases.
Common MessagingThreats
Businesses that use text messaging face risks like SMS pumping and toll fraud, where attackers generate fake or unauthorized traffic that drives up costs. Other threats include gray-route abuse, which increases the chance of delivery failures and fraud, and smishing, which exploits trust to steal personal data.
Why It Matters
Messaging fraud can result in financial losses from inflated traffic and billing anomalies. Businesses also face reputational harm, service disruptions, and strained support teams when fraud incidents occur. Meanwhile, gray routes or premium abuse can lead to compliance penalties under frameworks like PSD2, GDPR, and TCPA.
Dexatel’s Anti-Fraud Solution: Fraud Guard
Real‑Time Behavioral Monitoring
Continuous traffic analysis to detect anomalies in messaging volumes, unusual destinations, or patterns linked to fraud
Automated Blocking and Controls
Dynamic rate-limiting, destination filtering, and instant blocking of suspicious activity based on preconfigured rules
Gray‑Route Detection
Identification and prevention of unauthorized text messaging channels or gray-routing paths
Reporting and Analytics
Detailed dashboards and alerts that show trends, incidents, and potential risks for forensic and compliance review
Customizable Settings
Tailored thresholds, geographic blocks, and alert policies to match your security posture and industry norms
Detecting Fraud Early: Dexatel’s Best Practices
Monitor OTP and Verification Usage
Unusual spikes or high failure rates in OTP verifications may signal automated attacks or pumping attempts.
Flag Traffic Surges
Sudden volume increases, especially to unfamiliar country codes or long numbers, are typical indicators of malicious campaigns.
Identify Sequential or Bot‑Generated Inputs
Repetitive or sequential phone numbers and rapid request bursts point toward webform abuse or bot attacks.
Prevention Strategies for Enterprises
Rate Limiting and Traffic Shaping
Geographic Permissions and Blocking Lists
Regular Security Audits and Pentesting
User Training and Threat Awareness
Industry Collaboration and Intelligence Sharing
Customer Impact
Banking and Finance
With Dexatel’s Fraud Guard, institutions reduced fraud response time by 37% and boosted customer satisfaction by 28% via real-time alerts and fraud detection.
Cross‑Industry Use Cases
Enterprises in eCommerce, healthcare, and logistics depend on Dexatel to safeguard messaging at scale, preventing fraud while driving engagement.
Got Questions? We've Got Answers
What types of fraud can Dexatel prevent?
Fraud Guard covers SMS pumping, toll fraud, gray‑route abuse, and emerging smishing threats in real time.
Can we customize anti-fraud settings?
Yes. Dexatel allows full customization of rate limits, geo-blocking, alert thresholds, and automated actions.
How fast can we spot a potential fraud spike?
Dexatel’s system detects anomalies as they happen and instantly blocks suspicious behavior.
Is Dexatel compliant with GDPR, PSD2, and TCPA?
Our infrastructure and fraud protocols are designed to meet global compliance standards, ensuring secure and lawful messaging operations.
Partner With Dexatel for Secure Messaging
Create your Dexatel account today and start benefiting from bank-grade fraud prevention.
