Habilite llamadas de voz a escala. Integre la API de Voz de Dexatel y empiece a interactuar al instante.
Más informaciónMeet your retail customers on WhatsApp
Dexatel is an official WhatsApp Business API provider. Connect your store and start sending messages your shoppers actually open.
growth in WhatsApp for retail adoption (Source: MessengerPeople)
open rates on WhatsApp, against 20% for email (Source: Meta)
daily users (Source: Meta)
Where WhatsApp Business Messaging for retail fits your customer journey
Calcula tus gastos
A diferencia de la mayoría de los proveedores, solo te cobramos por lo que realmente consumes. Utiliza nuestra calculadora para ver cuánto ahorrarás si te cambias.
Estimate your WhatsApp Business API costs
Precio estimado
Marketing
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Servicios públicos
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Autenticación
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Servicio
GRATIS
Monthly fees
$28
How personalized links work in WhatsApp
What’s included
Template messages
Formats for orders, reminders, and offers. Every template goes to Meta for approval, and we help you get it right the first time.
Two-way conversations
Customers reply, you reply back, all in one thread.
Dynamic URLs
A personalized link in every message, the easy way.
Rich media messages
Product shots, receipts, whatever the message needs, sent alongside your text.
A verified business profile
Your name, logo, and the green checkmark customers already trust, shown in every chat.
Carousel templates
Up to ten scrollable cards in one marketing message. Built for showcasing products or a compelling story.
Cómo funciona
Connect the WhatsApp Business API for Retail
Your system calls us. Your e-commerce platform, CMS, or CRM sends a request to our WhatsApp Business API for retail when it wants a message sent. You decide when and what. Nothing on our end reaches into your store or your customer records.
Channel is one parameter on the call, so the same integration sends WhatsApp, SMS, or Viber. And with no plugin to install, you're not tied to your current store platform.
Tell us about your retail messaging needs
Find out how WhatsApp business messaging for retail works for your store.
- Official WhatsApp Business API provider
- Guided Meta verification, we walk you through it
Get in touch
Preguntas frecuentes
What is WhatsApp business messaging for retail?
t's using the WhatsApp Business API for retail to reach shoppers on the channel they already use: order updates, cart reminders, promotions, and two-way support.
Dexatel handles delivery as an official provider; you keep control of what sends and when.
Can I use the WhatsApp API with Shopify or WooCommerce?
Yes, via WhatsApp API for retail. There's no native plugin to install, your developers connect Dexatel directly to Shopify, WooCommerce, or any other platform you run.
That means no plug-and-play setup, but also no platform lock-in: switch your e-commerce stack later and the same integration keeps working.
How long does it take to go live?
Setup on Dexatel's side is fast. The main variable is Meta's Business Verification process, which Meta reviews and approves directly.
Do I need a WhatsApp Business Account before signing up?
No. Dexatel guides you through creating and verifying your WhatsApp Business Account with Meta as part of onboarding.
How do customers opt in to receive WhatsApp messages from my business?
Customers must actively opt in, for example by messaging you first, checking a box at checkout, or confirming through another channel. WhatsApp's policies require this before you can send template messages.
Do message templates need to be approved before I can send them?
Yes. Every WhatsApp template message is submitted to Meta for approval before it can be used. Dexatel supports you through the submission process.
