Texting Service for Nonprofits

Reach supporters in seconds and make a real impact with SMS. Dexatel’s mass texting service for nonprofits helps you connect with people who care.

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Why Use a Mass Texting Service for Nonprofits

205%

more mobile donations happen when SMS fundraising is used

80%

of nonprofits already use bulk texting or plan to start soon

26%

growth in nonprofit text-to-give campaign audiences

98%

of SMS messages get opened, while email only sees about 20% open rates

How Nonprofits Use Mass Texting

Fundraising Campaigns

Send donation appeals, matching gift opportunities, and campaign updates directly to supporters' phones. With high open rates, SMS helps boost visibility and response.

Volunteer Recruitment

Reach out to volunteers with sign-up links, shifts, and last-minute openings. Text messaging is a quick way to communicate with your audience when time or headcount is limited.

Event Reminders

Boost attendance for fundraising galas, community cleanups, and informational webinars. A simple text can keep attendees in the loop regarding dates, times, locations, and check-in links.

Advocacy and Mobilization

Rally supporters for petitions, legislative actions, and peaceful demonstrations. Through a text message, you can spread awareness and drive instant engagement when timing matters most.

Emergency Alerts

Deliver real-time alerts to staff, volunteers, or community members in urgent situations like natural disasters. SMS is the best channel to make sure the message gets through in time.

Dexatel Integrates With the Tools You Use

Connect the platform to your CRM, eCommerce software, and customer support tools in just a few clicks.

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Got Questions? We’ve Got Answers

What is the best texting service for nonprofit organizations?

Dexatel is one of the best texting services for nonprofits because of its flexibility, user-friendly interface, and variety of features, like mass messaging, automation, audience segmentation, and two-way communication. Nonprofits can benefit from the platform’s global reach, detailed analytics, and compliance tools. This makes it a reliable choice for organizations looking to grow their supporter base through SMS.

What are the benefits of mass texting for nonprofits?

Mass texting allows nonprofits to reach supporters with time-sensitive updates, donation requests, and event reminders. High open rates and quick response times make it an ideal channel for boosting visibility and engagement. Organizations can also use audience segmentation to tailor messages based on donor demographics, behavior, or location.

Is there a free mass texting service for nonprofits?

Dexatel offers a 30-day free trial that allows nonprofits to give the platform a test drive by trying out its features. During this period, organizations can send bulk messages, create campaigns, and use analytics tools at no cost. This is ideal for testing SMS as a potential channel before committing to a long-term strategy.

Can nonprofits use text message marketing to target specific demographics?

Yes, nonprofits can use SMS platforms to segment their audience by factors like age, location, or donation history. This allows for more personalized and relevant outreach, boosting engagement and campaign performance. For example, organizations can send a one-time donor a text asking them to become a monthly supporter, while regulars might receive a message with a personalized thank-you.

How can nonprofits measure the performance of their SMS programs?

Nonprofits can track SMS performance using metrics like delivery rates, open rates, click-throughs, response rates, and conversions. Many platforms, including Dexatel, come with built-in analytics dashboards where users can evaluate the impact of each campaign. This data allows organizations to refine their strategies based on what’s working and what’s not.

Are there legal requirements for nonprofits to follow when using bulk SMS?

Yes, nonprofits must comply with regulations like the TCPA in the US and the GDPR in the EU. These guidelines require organizations to obtain clear opt-in consent from recipients before sending mass texts. Campaigns should also include opt-out instructions like “Reply STOP to unsubscribe.” Following these regulations helps protect donor privacy, avoid legal penalties, and build trust with audiences.

Make Every Message Count With Nonprofit SMS Communication

Launch your first text messaging campaign and connect with your supporters today.

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