Streamline your business

Streamline your business communications with an omnichannel inbox.

Business SMS for Telecoms

Reach millions of subscribers with just one click. Dexatel helps you stay ahead of the competition through SMS for telecom companies.

telecom SMS

Trusted by Leading Brands Worldwide

Alibaba
Viber
Tencent
Paysera
Tiktok
SAP

Recent Awards and Recognition

Why Use SMS for Telecom Companies

$327 B

is the global value of A2P SMS in the telecommunications industry

8.4 Trillion

was the volume of SMS text messages sent worldwide in 2021

98%

is the average open rate of SMS messages sent through telecom carriers

>95%

is the estimated SMS delivery success rate across global telecom networks

How Telecom Providers Use Business SMS

Plan Renewal Reminders

Remind subscribers when their mobile or internet plan is about to expire. Timely SMS alerts help reduce churn and guarantee uninterrupted service.

plan renewal

Usage and Data Limit Alerts

Notify users when they’re approaching or have exceeded their data, call, or SMS limits. This helps customers manage usage and avoid unexpected charges.

usage alerts

Promotional Offers and Upsells

Share limited-time discounts, bonus data, or loyalty perks via SMS. These messages can boost revenue by encouraging customers to upgrade or recharge.

promo offers

SIM Activation and Verification

Confirm SIM card activation or complete account verification via text message. This provides a secure and seamless onboarding experience for new users.

SIM activation

Fraud and Security Alerts

Alert customers when suspicious activity is detected on their account. Fast SMS notifications help prevent fraud and build trust in your network's security.

fraud alerts

Got Questions? We’ve Got Answers

What is telecom business texting?

Telecom business texting refers to the use of SMS for communicating with customers in the telecommunications industry. This includes sending automated alerts, promotional offers, service updates, and support-related messages. It helps telecom providers engage subscribers quickly, reduce churn, and improve customer satisfaction.

What kind of telecom messages can I send?

You can send a wide range of SMS messages, including plan renewal reminders, usage alerts, bill payment notices, SIM activations, and promotional campaigns. Other common messages include outage updates, fraud alerts, and customer service responses. These texts can be transactional, informational, or marketing-oriented.

Is telecom SMS marketing legal?

Yes, telecom SMS marketing is legal as long as it complies with regulations such as the TCPA and GDPR. Providers must get consent from users before sending promotional messages. A clear opt-out option is also mandatory. Following these best practices guarantees compliance and builds customer trust.

What is the best SMS platform for telecom companies?

The cost of a telecom SMS typically ranges from $0.005 to $0.05 per message, depending on the country, message volume, and whether it's domestic or international. Premium features like short codes, delivery tracking, or two-way messaging may carry additional charges. Many platforms offer bulk pricing and long-term contracts to lower the cost per message.

How much does a telecom text message cost?

The best SMS platform for telecom companies should support high-volume delivery, omnichannel messaging, real-time analytics, and seamless API integration. Dexatel offers all of these features, making it a reliable choice for telecom providers. With automation tools, compliance support, and global reach, the platform is built to meet the demands of telecom messaging.

Keep Subscribers Engaged, Informed, and Loyal

Create your Dexatel account today and start using business SMS for telecoms.