OTPS, NOTIFICATIONS, AND CAMPAIGNS
WhatsApp Business Messaging Tools
Connect with your customers where they are—on WhatsApp. As a WhatsApp Business solution provider, Dexatel provides automated messaging, fast customer care support, and rich media messaging, all through a single platform.
Easy Set UpInstant DeliveryWhy 50,000+ Companies Choose WhatsApp Business
2B+
Monthly active WhatsApp users globally
98%
Average message open rate on WhatsApp
180+
Countries where WhatsApp is the #1 messaging app
3x
Higher response rates vs. email and SMS
Common WhatsApp Business Use Cases
Marketing and Promotions
Send targeted campaigns directly to customers on WhatsApp.
Product launch announcements
Flash sales and limited-time offers
Personalized recommendations
Re-engagement campaigns
Sales and Lead Generation
Capture and qualify leads instantly through WhatsApp ads, and chatbots.
Click-to-WhatsApp ads
Instant lead qualification via chatbot
Product details shared in-chat
Appointment and demo scheduling
Customer Support
Provide 24/7 support with automated responses for orders and tracking.
24/7 automated FAQ responses
Agent handoff for complex issues
Order status and tracking updates
Returns and refund processing
Transactional Notifications
Keep customers informed with real-time order, shipping, and payment updates.
Order confirmations and receipts
Shipping and delivery updates
Payment reminders and invoices
Appointment reminders
Authentication and Security
Secure accounts with OTPs, 2FA codes, and transaction alerts delivered.
OTPs for login verification
Two-factor authentication (2FA)
Account recovery codes
Transaction verification alerts
Abandoned Cart Recovery
Recover lost sales with automated cart reminders and one-click checkout links.
Automated reminders for incomplete purchases
Personalized discount offers to close the sale
One-click checkout links in WhatsApp
Industry Solutions With WhatsApp Business
Retail and eCommerce
Provide order updates, share catalogs, and facilitate purchases within the chat. You can integrate WhatsApp Business with platforms like Shopify and WooCommerce.
Healthcare
Send reminders for appointments, medication, lab results, and tips for well-being. Dexatel guarantees compliance with HIPAA text messaging regulations.
Education
Automate enrollment notifications, tuition reminders, exam schedules, and ongoing communication with students and parents to keep everyone informed and engaged.
Banking and Finance
Benefit from end-to-end encryption for the secure delivery of sensitive information such as transaction alerts, one-time passwords, loan updates, and account statements.
Travel and Hospitality
Send booking confirmations, flight reminders, itinerary updates, and real-time travel notifications to improve the customer experience before, during, and after the trip.
WhatsApp Business Pricing
Get Started in 3 Simple Steps
Create Your Account
Create your Dexatel account and connect your Meta Business Manager. This step links your business profile to Meta.
Verify Your Business
Enter your business information for verification through WhatsApp. Waiting times for accounts take 10 minutes, but the display name usually takes 24 to 48 hours.
Start Messaging
Set up your messaging templates, link your integrations, and launch your first campaign. Our team will be with you every step of the way.
The average WhatsApp Business setup time is under 48 hours.
Frequently Asked Questions About WhatsApp Business API
What are WhatsApp message templates?
Templates are pre-approved communication formats necessary for initiating communication with the client. Templates may contain text messages, images, documents, videos, and interactive buttons. Dexatel helps in preparing and submitting the template in order to get approval quickly.
Can I send bulk messages on WhatsApp?
Yes. You can broadcast messages to any number of recipients (within Meta’s quality and rate limits based on your sending reputation) via WhatsApp Business.
What happens if a customer doesn't have WhatsApp?
Dexatel’s SMS fallback automatically sends your message via SMS if the other person doesn’t have WhatsApp, guaranteeing the delivery of your message.
Is WhatsApp Business secure?
Yes. All messages sent over WhatsApp Business are end-to-end encrypted. Also, Dexatel’s systems are GDPR compliant and follow best security practices for enterprises.
What is the green tick on WhatsApp?
The green check mark badge indicates that this is a verified business account. This builds customer confidence and can be acquired via the verification process that Dexatel can help you with on WhatsApp Business.
Ready to Transform Your Customer Communication?
Join thousands of businesses using Dexatel to reach customers on WhatsApp—with instant setup, guaranteed delivery, and no hidden fees.
