Streamline your business

Streamline your business communications with an omnichannel inbox.

Government Text Messages

Reach citizens in seconds with government updates and notifications. With government SMS messaging, important information gets through on time.

Government SMS

Trusted by Leading Brands Worldwide

Alibaba
Viber
Tencent
Paysera
Tiktok
SAP

Recent Awards and Recognition

Why Use Government SMS

295 M

text messages are sent by public agencies in the United States each year

30,000+

alerts were sent by the U.S. Wireless Emergency Alerts system since 2012

85-95%

of the population can be reached in seconds using cell broadcast technology

~57%

of more than 6,000 emergency call centers in the U.S. offer text-to-911 support

Messaging Solution App for Government Agencies

Emergency Alerts and Evacuation

Warn citizens about emergencies like fires, floods, or storms by sending real-time alerts. These texts guarantee public safety with clear instructions for evacuation or shelter.

evacuation

Public Health Announcements

Share critical health updates such as vaccination drives, outbreak alerts, or safety guidelines. A quick SMS ensures that health information reaches the public quickly and widely.

public health

Utility Outage and Restoration Notices

Let residents know about upcoming power, water, or gas outages and expected restoration times. This helps reduce confusion and allows everyone to plan accordingly.

outage alert

Transportation and Road Closure Updates

Keep drivers and commuters in the loop regarding road closures, detours, and transit delays. A timely SMS notification can help reduce congestion and improve traffic flow.

road closures

Tax Filing and Payment Notifications

Remind citizens about tax deadlines, payment confirmations, or available assistance programs. This helps prevent late or missed filings and improves compliance.

tax filing

Got Questions? We’ve Got Answers

What are government text messages?

Government text messages are official communications sent via SMS to inform, alert, or engage the public. They can include emergency alerts, public service announcements, reminders, or policy updates. These messages are meant to be timely, direct, and widely accessible to mobile phone users.

How much does a government text message cost?

The cost of a government SMS message varies depending on the platform and the carrier agreements. Some providers offer discounted or fixed-rate pricing for public sector agencies. In many emergency scenarios, you can send messages for free through national alert systems.


How do I send a government SMS message?

To send a government SMS, agencies typically use a secure messaging platform like Dexatel integrated with a centralized system. The message is composed, reviewed, and then pushed through mobile networks to targeted recipients. APIs or dashboards help manage campaigns and track delivery metrics.

Is SMS government messaging legal?

Yes, SMS messaging by government entities is legal and widely used for public communication, especially in emergencies. In most cases, messages must comply with regulations on privacy, data use, and opt-in/opt-out consent. However, emergency alerts are exempt from consent requirements to ensure timely, life-saving communication.

What is the best way to send bulk government messages?

The most effective method is using a dedicated, secure bulk messaging platform that supports segmentation, scheduling, and high-volume delivery. Government agencies can rely on platforms like Dexatel for this purpose. These systems guarantee reliability, compliance, and wide reach across various mobile carriers.

Simplify Public Communication With Government SMS

Create your Dexatel account today and start sending government text messages.