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The Best Text Messaging Service for Business
With an impressive 98% open rate, text messages are undeniably the most powerful channel for reaching your audience. Dexatel's personalized business text messaging platform makes it easier, faster, and more effective to connect with your customers, so your SMS campaigns are delivered every time.
What is Business Text Messaging?
Business text messaging is a powerful communication tool that enables companies to connect directly with customers, employees, and partners through SMS. At Dexatel, our business text messaging service meets the demands of modern communication.
Text messaging stands out as one of the most reliable and immediate channels for communication, boasting 98% open and 45% response rates . It’s the preferred method for reaching customers, whether you’re sending promotional offers, appointment reminders, or urgent alerts.
In fact, the SMS marketing sector in the United States is set to achieve a value of $12.6 billion by 2025, driven by a 20.3% compound annual growth rate. From customer engagement to internal communication, SMS ensures that your message is seen and acted upon.
98%
open rates
45%
response rates
$12.6b
market value by 2025 (US)
20.3%
compound annual growth
Dexatel is Your Top Choice for Sending Business Text Messages
Trusted by Leading Brands
We are your go-to company for text messaging service for various industries, including retail, healthcare, and finance. Our platform is trusted by notable clients, such as TikTok, Viber, Paysera, who rely on us to deliver impactful communication through SMS messaging.
High Deliverability Rates
With Dexatel, you can be confident that your SMS marketing messages reach their intended recipients. Our platform boasts one of the highest deliverability rates in the industry; you can start sending SMS messages without delay.
User-Friendly Platform
Our business texting platform is designed with ease of use in mind and is accessible even for non-technical users. Whether you’re scheduling messages or managing large-scale text message marketing campaigns, our intuitive platform allows you to focus on what matters—connecting with your audience.
Award-Winning Service
Dexatel has been recognized with a Gold Stevie and a Bronze Globee for excellence in corporate text messaging. Our commitment to customer satisfaction and innovation sets us apart as a leader in the business SMS messaging space.
Proven Track Record
Our platform has consistently delivered results for US businesses. Clients have reported increased engagement, improved customer relationships, and enhanced communication efficiency. Just read our testimonials to see how Dexatel has made a tangible impact across various sectors.
Key Features of Dexatel's Business Texting Software
Easy-to-Use Interface
Dexatel’s business texting platform is designed so that users with minimal technical knowledge can easily manage SMS communications. The platform’s user-friendly dashboard simplifies every aspect of the process, from sending reminders and emergency alerts to scheduling messages and managing marketing lists. Whether you're handling large volumes of messages or just a few, Dexatel’s text messaging services are tailored to save time and streamline your business communication efforts.
Two-Way Messaging
Engage customers like never before with our two-way messaging feature . This allows for real-time, two-way conversations, so you can gather feedback and respond to customer inquiries. You get to conduct two-way communication seamlessly while improving the customer experience. Whether you're using this feature for customer support, marketing campaigns, or internal communications, we provide you with the marketing tools you need to keep conversations flowing and customer satisfaction high.
Automation and Scheduling
We understand the importance of timely communication, which is why our business texting platform includes robust automation features. You canautomate recurring messages, such as appointment reminders and delivery notifications so that they go out without manual intervention. Our platform’s advanced automation options allow you to plan and schedule messages at the most effective times. This way, when you send SMS messages, your communications are always timely and relevant.
Group Texting
Dexatel’s group texting feature is perfect for businesses in the US that need to communicate with multiple recipients at once. From sending updates to multiple team members to notifying existing customers about promotions on their preferred channels, this feature simplifies the entire process. No need to send the same message over and over again to different phone numbers; just group it. Group texting is a powerful tool for increasing efficiency and ensuring timely communication across large groups.
Comprehensive Analytics
Gain deeper insights into your SMS marketing campaigns with our comprehensive analytics tools. The platform provides detailed reports that cover everything, from the number of messages sent and received, to measure the effectiveness of your communications. These analytics are essential for optimizing your strategy and refining your approach based on data-driven insights. Track key performance indicators, identify trends, and make informed decisions to reach customers efficiently.
Integration with Popular Tools
Our platform integrates seamlessly with a wide range of popular tools to enhance your overall business communication strategy. Whether you're using Zapier, Customer.io, or Pipedrive, the Dexatel platform works harmoniously with your existing systems. This integration simplifies workflows and allows you to manage SMS messaging alongside other communication channels. As a result, you have a cohesive and efficient approach to customer relationship management and SMS marketing.
Customizable Templates
Consistency is key to effective communication, and our customizable templates help you achieve both. Our platform offers a variety of pre-built message templates that can be easily tailored to suit your brand’s voice and style. From sending SMS reminders, emergency alerts, or routine communications, our templates make it easy to maintain a consistent tone while saving time on message creation. With the flexibility to customize templates, we guarantee that every message aligns with your brand’s identity.
Advanced Security Measures
Security is a top priority at Dexatel, which is why our SMS service is equipped with advanced security measures. We ensure compliance with industry regulations like GDPR and HIPAA. Whether you’re handling sensitive customer information or internal communications, the Dexatel platform provides robust security features that keep your data safe and your business compliant.
Real-World Use Cases
Marketing Campaigns
Take advantage of SMS to drive your marketing efforts. With Dexatel, you can send promotions, discounts, and product launch announcements directly to your customers' phones. This eliminates the need for time-consuming phone calls and makes sure that your messages reach recipients in a timely manner. Whether you're using iOS and Android apps, the high message volume capability and message scheduling features make it easy to manage and execute your campaigns effectively.
Customer Service
Enhance your customer service with real-time support via text message. Dexatel allows you to send reminders, order updates, appointment confirmations, and respond to existing contacts' inquiries instantly. Automated messages can handle routine tasks, freeing up your team to focus on more complex issues. Whether your customers are using mobile apps or web apps, we guarantee that you can provide prompt and efficient service.
Sales and Lead Nurturing
Use the Dexatel platform alongside other apps to nurture leads and boost sales. SMS is a direct and personal way to engage with prospects, follow up on inquiries, and close deals. The platform supports SMS, WhatsApp, Viber, Facebook Messenger, and more, so you get to deliver rich content that captures attention. With the ability to schedule messages and send them to contacts, you can maintain consistent communication throughout the sales process.
Internal Communications
Keep your team aligned and engaged with Dexatel's internal communication tools. Use SMS to quickly distribute team notifications, event reminders, and more. Automate routine updates, such as policy changes and internal announcements, to streamline communication and keep your team in sync without manual effort. Use SMS to maintain engagement with remote teams or multiple locations to overcome the barriers of distance and varying work schedules.
Customer Feedback
Collect valuable insights by using SMS for customer feedback and surveys. Dexatel allows you to receive messages directly from your customers so it's easy to gather and analyze feedback. With its ability to handle high message volumes, you can efficiently manage large-scale surveys and ensure that every response is captured and reviewed. Our tools allow you to track and analyze responses in real time to make informed decisions and improve customer satisfaction based on direct input.
Alerts and Notifications
Stay ahead of critical updates for real-time alerts and notifications. Our platform enables you to send timely emergency notifications, weather updates, and more directly to your audience’s phones. Automate routine alerts and schedule text messages so they reach recipients exactly when needed. This means your audience stays informed and engaged while reducing the risk of missed information. Dexatel provides the reliability and efficiency you need to keep everyone in the loop.
Here's What Our Clients Say About Us
We love that we can automate and customize the messages. It's been a huge time-saver and has helped us keep our clients happy!
Michal Rewienski
Chief Executive Officer at Toolla
Since using Dexatel, our customers have become more responsive to our SMS communications.
Viktorija Bergmane
Head of Innovation and Project Development at Coffee Address
We have increased our user verification rate thanks to Dexatel's programmable SMS solutions and high OTP delivery rates.
Roman Sirokov
Chief Technology Officer at Dizconto
Our Pricing
We offer a straightforward pay-as-you-go pricing model, so you only pay for the services you use. Our transparent pricing means no hidden fees or unexpected costs.
Start for Free
Create your account at no cost and explore our features without any sign-up fees
Save As You Scale
As your messaging volume grows, enjoy reduced rates, making it more cost-effective to deliver high volumes of SMS at a fraction of the initial price.
Loyalty Discounts
Committed users can benefit from our loyalty discounts. Contact our support team to learn more about how you can save with ongoing use.
Free Trial
Experience Dexatel risk-free with a 30-day free trial. No credit card is required at sign-up, so you can test our services and see the value for yourself.
Got Questions? We Have Answers
What is business text messaging?
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