Office and Culture Manager

Tallinn, Estonia

Why this role matters: We are looking for an experienced Office and Culture Manager to join our dynamic team in Tallinn. The office and Culture Manager will help establish, define and streamline operational processes as well as deliver employee engagement strategies. As an Office and Culture Manager, your role will be ensuring high levels of organizational effectiveness, communication, creating and maintaining the best employee experience as well as ensuring employees’ health and safety. You will also work directly with the global and Estonian leadership team to drive the right behaviors through strong communication skills and becoming a brand ambassador of the Dexatel Core Values.

The position is part-time, with 20 hours of engagement per week, predominantly office-based. (with the potential to convert to a full-time job). The role will be reporting directly to CHRO.

What you will do:

  • Provide operational and administrative support to the Estonian team and wider global Dexatel workforce;
  • Address employee queries regarding office management issues;
  • Format information for internal and external communication – memos, emails, presentations, reports;
  • Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement;
  • Manage all company property in Tallinn, maintain the condition of the office and property, arrange for necessary repairs keeping with legal and building SLA’s
  • Track daily expenses and prepare monthly or quarterly reports;
  • Ensure that all items are invoiced and paid on time;
  • Design and implement office policies aligned with local specifics;
  • Manage all travel for Europe for the team
  • Assist in the onboarding and training process for new hires;
  • Partner with global HR team to align, update and maintain local HR policies as necessary;
  • Be our Culture ambassador for the Estonian team, building strong relationships with team members;
  • Work closely with the global HR team to continuously improve and evolve Dextel culture.
  • Organize social events for the Estonian team
  • Manage health and safety as well as fire regulations within the office
  • Support the Tallinn team in Sales operations and help in the organization of the external events.

What you will bring:

  • Experience with Office Administrator responsibilities, systems, and procedures;
  • Hands-on experience with office machines (e.g. fax machines and printers), software tools for office and work administration;
  • Detail-oriented personality;
  • Excellent time management skills and ability to multitask and prioritize work;
  • Excellent written and verbal communication skills;
  • Strong organizational and planning skills in a fast-paced environment;
  • A creative mind with an ability to suggest improvements.
  • Proficient in MS Office/Google Suite
  • Knowledge of accounting, data, and administrative management practices and procedures
  • A basic understanding of HR practices is a big plus.

Why Dexatel?

Dexatel is now one of the leading omnichannel solutions providers in the Cloud Communications industry. Our client portfolio consists of over 800 clients and operators, including 300 major ones. Our list of celebrity partners includes names such as Google, Viber, Deutsche Telekom, China Telecom, Vodafone, T-Mobile, Orange Spain, Orange Poland, CenturyLink, Cellcom and SAP.

We see success in our business not only by displaying high-quality standards and professional development but also by creating an atmosphere in the workplace that will itself be a source of inspiration for each of us at the Company. We have adopted the principle of creating and maintaining a healthy working environment based on tolerance, equality and non-discrimination. Our Company provides everyone with the opportunity for self-development and progress without limitations.

Additional information

All interested and qualified candidates are welcome to send their CV to [email protected] indicating the position title (“Office and Culture Manager ”) in the subject line of the email or just submit your application below.

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Dexatel aims to build a better future where technology creates good connections and communication for everyone and everywhere.