Create a new campaign in your dashboard, upload or select a contact list, and craft your message using templates or custom text. The platform supports scheduling, personalizing, and sending bulk texts. You can also use real-time analytics to track delivery, open, and response rates for optimizing your outreach.

Yes, Dexatel provides scheduling and automation options, so you can plan messages in advance or set recurring campaigns. This way, your messages go out at optimal times without manual intervention. Scheduling is fully integrated into the campaign setup process, making it easy even for non-technical users.

Dexatel’s two-way messaging allows for real-time, conversational interactions with customers, so that businesses can respond instantly to inquiries or feedback. It supports auto-responses for common questions, freeing up support staff to focus on more complex issues. You also gain valuable insights from analytics to identify common concerns and improve support quality.

Dexatel offers seamless integration via native connectors—such as Zapier, Pipedrive, and Customer.io—and a powerful omnichannel messaging API. This allows you to trigger SMS alerts based on external events (like new CRM entries or calendar updates) without manual steps. The API makes it easy to embed SMS features into your existing tools or applications.