Dexatel & Viber Partner to Revolutionize Business Messaging

Tallinn, Estonia, May 2020 — Dexatel, a leading provider of business messaging and omnichannel communications solutions, has joined forces with Viber, one of the world's most prominent messaging apps, in an innovative partnership that promises to redefine the landscape of business messaging.

This groundbreaking collaboration is set to elevate the user experience of messaging by introducing simpler and more accessible solutions for business owners. Dexatel's esteemed clientele can now leverage Viber's cutting-edge business messaging services, enabling seamless communication with their customers and nurturing enduring relationships through engaging content delivered via Viber's advanced messaging platform.

Founder of Dexatel, Gegham Azatyan, expressed his enthusiasm for the partnership, saying, "Viber is the ultimate solution to make a simple message more intuitive and fun, and we are thrilled to collaborate with one of the world's leading messaging apps. This partnership not only benefits Viber and Dexatel by expanding our customer base but also empowers businesses to deliver more compelling content, boost revenue, and enhance their market positioning."

With this partnership, all Dexatel clients gain access to Viber's business messaging, offering an enhanced alternative to traditional SMS services. Viber's user-friendly interface enables Dexatel clients to send longer messages, up to 1000 characters, compared to the standard 160-character limit. Furthermore, businesses can enrich their messages with multimedia elements, such as images and videos, while also incorporating call-to-action buttons and branding options, including their company's logo.

Viber goes beyond mere messaging, offering diverse solutions for businesses. Entrepreneurs can access comprehensive analytics, allowing them to monitor click-through rates of call-to-action buttons, analyze campaign performance, and craft highly customized promotional strategies. Dexatel emphasizes that this functionality empowers business owners to send both transactional and promotional messages. Promotional messages keep customers informed about the latest offers, promotions, and discounts, while transactional messages provide essential updates such as order confirmations, welcome messages, shipping notifications, verification codes, and more.

The partnership between Dexatel and Viber marks a significant step towards simplifying and enhancing business messaging. It's a testament to both companies' commitment to providing businesses with the tools they need to excel in the digital age.

About Viber

Viber is one of the world's leading messaging apps, known for its user-friendly interface and advanced messaging capabilities. With a global user base, Viber is committed to providing seamless communication experiences for individuals and businesses alike.