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Dikran Seferian

Dikran Seferian

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Business Texting

SMS Meaning: What is It and How Does it Work?

Get familiar with the rich world of text messaging, including the SMS meaning, how it evolved over the years, its role in modern communications, and more.

Mar 18, 2024

Messaging Automation

What You Need to Know About Customer Service Automation

Explore the revolutionary world of customer service automation, from AI chatbots to IVR systems, and learn about its benefits, implementation, and more.

Mar 11, 2024

Fraud Prevention

SIM Box: How It Works and How You Can Detect It

Learn all about SIM box fraud, including what it is, how it affects the telecommunications industry, and what measures you can take to detect it.

Mar 4, 2024

Customer Experience

What Is Hyper-Personalization in Marketing & Communications

Uncover the method of hyper-personalization in the landscape of marketing and communication, learning what it is and how you can implement it.

Feb 26, 2024

Enterprise Communication

How to Reduce Communication Costs for Enterprises with CPaaS

Discover how using a Communications Platform as a Service (CPaaS) can help an enterprise reduce communication costs and communicate more efficiently.

Feb 19, 2024

Business Texting

What is SMS Encryption: Are Text Messages Secure?

Explore the question of SMS encryption to find out whether text messages are end-to-end encrypted or not and look into potential alternatives.

Feb 12, 2024

Enterprise Communication

6 Reasons Why Enterprises Trust Dexatel for Mission-Critical Communications

Find out the top 6 reasons that make Dexatel a trustworthy platform provider for enterprises carrying out mission-critical communications.

Feb 5, 2024

SMS Marketing

16 Abandoned Cart SMS Examples to Win Back Customers

Discover why online shoppers abandon their carts and get familiar with how to win them back with abandoned cart SMS messages, including 16 useful examples.

Jan 29, 2024

SMS Marketing

Elevating Your Text Messages With SMS Emojis

Discover the fundamentals of using SMS emojis in text message content, including how they differ from emoticons, how to add them in an SMS text, and more.

Jan 22, 2024

Enterprise Communication

How Big Data Elevates Enterprise Customer Support

Learn all about how Big Data helps companies enhance their enterprise customer support strategies and allows support teams to optimize operations.

Jan 9, 2024

Business Texting

How to Use SMS ChatGPT for Business Messaging

Explore the great potential of SMS ChatGPT in the dynamic realm of business text messaging and understand its advantages as well as limitations.

Dec 25, 2023

SMS Marketing

Top 25 Christmas Messages for Customers: Templates to Use

Get familiar with the art of drafting and sending Christmas messages for customers, including tips, types, and templates to draw inspiration from.

Dec 11, 2023

Dikran Seferian

Dikran Seferian

Content Writer

72 articles

Dikran Seferian is an avid writer with years of experience in writing about topics including eCommerce, cloud communication, technology, and more. Besides writing, he also enjoys reading, hiking, and astrophotography.