A2P Procurement Manager

Belgrade, Serbia

Join us in creating the most personalized cloud communication solutions worldwide!

Why Dexatel: Founded in 2015, Dexatel is an employee-owned company devoted to providing businesses with the tools they need to connect with their customers. As a leader in CPaaS, we provide omnichannel communications solutions to clients like TikTok and Alibaba. We empower businesses to build and deploy scalable communication solutions tailored to their specific needs, ensuring enhanced customer satisfaction and increased operational efficiency. Our culture is based on caring for our clients and prioritizing their business outcomes.

Our mission is to provide a personalized and individual experience to every customer.

Why is this role important: The procurement team is newly established in our organization and a person in this role will be responsible for handling existing connectivity partners and expanding the network. An individual in this role is a self-driven and highly organized person, able to perform and deliver under pressure.


What you will be responsible for:

  • Nurture and expand relationships with existing connectivity with MNOs, aggregators, and other types of messaging providers;
  • Expand the Company’s connectivity through onboarding of new suppliers (MNOs/MVNOs, aggregators, other types of messaging providers);
  • Acquire new partners to improve Dexatel's connectivity capabilities;
  • Optimize supplier cost: essentially this team is responsible for providing routes at the best rates and quality for Enterprise Sales, Aggregation sales, CpaaS sales, and other teams;
  • Set up processes for smooth and efficient collaboration with Analytics, Customer Support, Enterprise Sales, SMS aggregation and CPaaS sales teams;
  • Implement regulatory requirements across SMS aggregation sales;
  • Prepare and present monthly and quarterly reports to improve processes and review goals and KPIs;
  • Execute analysis, forecasts, and market research to stay up-to-date on industry developments and trends.

What will you bring:

  • Understanding of the wholesale telecommunication space, especially international trends and new developments within the industry, ideally based on 2+ years of relevant experience;
  • Advanced written and verbal communication skills in English;
  • Good understanding of international and domestic connectivity options in CIS and/or APAC countries;
  • Track record of negotiating and closing multiple international Telco services agreements;
  • Data-driven mentality with strong analytical and research skills;
  • Ability to influence and build effective working relationships with all levels of internal and external stakeholders.

Why Dexatel?

Dexatel is now one of the leading omnichannel solutions providers in the cloud communications industry. Our client portfolio consists of over 800 clients and operators, including 300 major ones. Our list of celebrity partners includes Google, Viber, Deutsche Telekom, China Telecom, Vodafone, T-Mobile, Orange Spain, Orange Poland, CenturyLink, Cellcom and SAP.

We succeed not only by displaying high-quality standards, but also by creating an inspiring atmosphere in the workplace. Our work environment is based on tolerance, equality and non-discrimination. We provide everyone with the opportunity for self-development and progress.

Additional information

All interested and qualified candidates are welcome to send their CV to [email protected] indicating the position title (“A2P Procurement Manager”) in the subject line of the email or just submit your application below.