Business Development Manager
Join us in creating the most personalized cloud communications solutions worldwide together!
Why Dexatel: Founded in 2015, Dexatel is an employee-owned company devoted to providing businesses with the tools they need to connect with their customers. As a leader in CPaaS, we provide omnichannel communications solutions to clients like TikTok and Alibaba. We empower businesses to build and deploy scalable communication solutions tailored to their specific needs, ensuring enhanced customer satisfaction and increased operational efficiency. Our culture is based on caring for our clients and prioritizing their business outcomes.
Our mission is to provide a personalized and individual experience to every customer.
Why this role matters: The Business Development Manager will be the front line of the company and will have a mission to create and apply an effective sales strategy. The goal is to drive sustainable financial growth by boosting sales and forging strong relationships with customers. To succeed, you should be an excellent communicator who’s able to build trust with the customers.
What you will do:
- Promote and sell Dexatel's platform products, identifying new business opportunities through proactive prospecting and strategic partnerships.
- Maintain a strong understanding of telecom carrier networks and aggregation components to provide expert guidance on pricing, features, and benefits.
- Develop, and maintain a strong sales pipeline while achieving revenue targets through strategic lead nurturing and upselling.
- Suggest and implement initiatives for account growth with new and existing customers.
- Work actively with the product development team to meet customer requirements.
- Conduct product demos, present tailored cooperation offers, and negotiate pricing with new and existing customers to maximize business value.
- Monitor the efficiency and profitability of partnerships, track market trends, and leverage insights to refine sales strategies.
- Ensure all sales data is accurately logged in the CRM, adhere to reporting standards, and provide overflow support to the business development team when needed.
- Assist the customer support team by addressing client inquiries related to sales, ensuring a seamless customer experience and smooth issue resolution.
- Stay updated on market trends by actively engaging with clients, attending industry events, and participating in relevant seminars.
What you will bring:
- Minimum 2 years of proven experience in business development or sales, with a Bachelor’s degree in Business Administration, Management, Marketing, or a related field.
- Strong ability to create, maintain, and enhance customer relationships, with advanced sales skills and a results-driven approach.
- Experience in developing and executing sales strategies, managing sales pipelines, and achieving revenue targets.
- Excellent written and verbal communication skills in English, with the ability to work effectively in cross-functional teams.
- Highly motivated, proactive, and detail-oriented, with the ability to perform under pressure and meet deadlines.
- Experience in an international environment and familiarity with sales and account management in the telecom industry will be an advantage.
Why Dexatel?
Dexatel is now one of the leading omnichannel solutions providers in the cloud communications industry. Our client portfolio consists of over 800 clients and operators, including 300 major ones. Our list of celebrity partners includes Google, Viber, Deutsche Telekom, China Telecom, Vodafone, T-Mobile, Orange Spain, Orange Poland, CenturyLink, Cellcom and SAP.
We succeed not only by displaying high-quality standards, but also by creating an inspiring atmosphere in the workplace. Our work environment is based on tolerance, equality and non-discrimination. We provide everyone with the opportunity for self-development and progress.
Additional information
All interested and qualified candidates are welcome to send their CV to [email protected] indicating the position title (“Business Development Manager”) in the subject line of the email or just submit your application below.