Junior Billing Specialist

Yerevan, Armenia

About the role: The person in the role is responsible for carrying out the end to end process of receiving and sorting incoming payments aimed at maintaining credibility of the Company and keeping track of invoicing operations. The role includes managing the status of accounts and balances and identifying inconsistencies as well as issuing bills, receipts and invoices.


What you will do:

  • Keep track of payments on a weekly basis for Voice, SMS and Retail customers;
  • Keep an accurate record of client accounts and outstanding balances;
  • Address and solve client questions and issues related to payments, including customer tickets issuance;
  • Debt Collection through direct communication with Clients, Opening disputes and following up for resolution;
  • Make credit check and control by validating debit accounts to ensure the credibility of payments;
  • Register incoming invoices in the system, handle client data and payment information;
  • Balance checks with the accountants, share missing invoices.

What you will bring:

  • 1+ year of experience directly in a Finance/Billing Specialist or a similar role;
  • Understanding of billing and accounting practices (e.g. invoicing, billing cycles, SLAs, disputes, reconciliation);
  • Analytical skills in MS Excel and similar tools;
  • Excellent Communication Skills in English (Written);
  • Outstanding attention to detail;
  • Great organizational and time-management skills.

Why Dexatel?

Dexatel is now one of the leading omnichannel solutions providers in the cloud communications industry. Our client portfolio consists of over 800 clients and operators, including 300 major ones. Our list of celebrity partners includes Google, Viber, Deutsche Telekom, China Telecom, Vodafone, T-Mobile, Orange Spain, Orange Poland, CenturyLink, Cellcom and SAP.

We succeed not only by displaying high-quality standards, but also by creating an inspiring atmosphere in the workplace. Our work environment is based on tolerance, equality and non-discrimination. We provide everyone with the opportunity for self-development and progress.

Additional information

All interested and qualified candidates are welcome to send their CV to [email protected] indicating the position title (“Junior Billing Specialist”) in the subject line of the email or just submit your application below.