Dexatel Gains Glovo as an Enterprise Customer
Yerevan, Armenia, November 2021 — Food delivery giant Glovo chooses to collaborate with Dexatel for messaging solutions. This partnership will allow Glovo to enhance the customer journey for its vast user base and improve the overall customer experience.
Ever since its inception in 2015, Glovo has become a key player in the food delivery industry by expanding its catalog of services. In addition to restaurants, Glovo’s categories include groceries, pharmacy and beauty, shops and gifts, as well as custom deliveries. With its rich network of services, Glovo has sealed its status as an industry leader across three continents.
Dexatel’s commitment to equipping businesses with state-of-the-art business messaging solutions is the cornerstone of this strategic business relationship. Glovo will be able to use Dexatel’s platform to send delivery alerts to its customers, enhancing the customer experience. In turn, this will allow Dexatel to shape a key aspect of the customer journey while provisioning its services to Glovo.
This collaboration underlines Dexatel’s devotion to delivering quality text messaging solutions. By having a major global business like Glovo as its customer, Dexatel highlights its role as an industry-leading platform.
Founded in 2015 by Oscar Pierre and Sacha Michaud, Glovo is a multi-category app headquartered in Barcelona, Spain. As of 2019, the app is available in 25 countries, including Armenia, Bulgaria, Croatia, Ghana, Kenya, Morocco, Nigeria, Spain, and Tunisia. Glovo offers deliveries from select restaurants, shops, pharmacies, grocery stores, and more. Rooted in technology, the company develops innovative solutions by connecting customers, couriers, and businesses.