Viber Business Pricing
Transparent pricing with a fixed monthly fee plus basic charges per message or session. No hidden markups.
Monthly Fee+ Pay-Per-Use Model
A monthly minimum fee applies to keep your Viber Business account active, in addition to charges for messages and sessions. You’re billed per delivered message (transactional, promotional, or session-based) with rates varying by country and message type.
Viber Business Messaging Types and Pricing Logic
| Message Type | Description | Billing |
|---|---|---|
Transactional | Alerts, notifications, OTPs, order updates | Per message delivered |
Promotional | Marketing campaigns, offers, flash sales | Per message delivered |
Session-Based | Two-way conversations initiated by users | Per session (24 hours or 60 messages) |
Viber Business Pricing follows a simple pay-per-message model, and understanding how it works ensures effective budget planning and maximum ROI. Every Viber business account requires a minimum monthly commitment fee to remain active—€100/month ($110 USD) for most countries, or €150/month ($175 USD) for Belarus, Bulgaria, Greece, Hungary, Iraq, Moldova, Russia, Ukraine, and the UAE. Once your message volume exceeds the minimum, you're charged only for delivered messages with no additional platform fees. Viber also waives the monthly fee for your first calendar month after registration, giving you time to test and scale without upfront costs. Session-based pricing applies when a customer initiates a conversation: a session begins and lasts 24 hours, during which you can send up to 60 messages. The session ends when either the time limit or message cap is reached, and a new customer message starts a fresh session.
Viber Business Message Types And Pricing Logic
Transactional Messages
While providing time-sensitive notifications regarding order confirmations, shipment notifications, appointment notifications, and single verification codes (OTP), the cost of sending transactional messages remains low. They are utilized for critical customer notifications.
Marketing Messages
Improve engagement with rich media campaigns using images, videos, buttons, and interactive content. The cost of promotional messages for a Viber business message is more, compared with transactional; however, their engagement rate is better than that of SMS.
Session-Based Messages
Enable real-time two-way communication when customers initiate a conversation. The pricing for a session includes ongoing dialogue for a 24-hour period. This makes customer service a cost-effective solution.
Dexatel Advantage
All Viber Messaging Solutions
Use Viber Business messaging solutions including, sending OTP, marketing campaigns and notifications via API, or using Web App.
SMS Fallback Included
Ensure 100% deliverability with automatic SMS fallback for those who are not using Viber—no messages are lost.
Omnichannel Dashboard
Integrate management of Viber with other messaging systems such as SMS, and WhatsApp.
API & Developer Tools
Providing RESTful APIs, multi-language SDKs, and real-time webhooks for seamless integration.
Flexible Payment Options
Pay via bank transfer (preferred for enterprise customers), PayPal for quick and secure online payments, or credit card—we accept Visa, Mastercard, and American Express.
Bank Transfer
Paypal
Credit Card
Got Questions? We've Got Answers
Is there a monthly fee for Viber Business?
Yes. Every Viber Business account requires a monthly minimum fee to stay active. This is charged in addition to your per-message or per-session usage.
How are Viber messages billed?
You’re billed per delivered message. This applies to transactional messages, promotional messages, and session-based conversations. Rates vary by message type and destination country.
What is session-based pricing?
A session starts when a user engages with your business and lasts for 24 hours or up to 60 messages, whichever comes first. During that session, all messages are covered under the session charge.
What happens after a session ends?
Once the 24-hour session expires (or 60 messages are reached), new outgoing messages are billed individually as transactional or promotional until a recipient response starts a new session.
Do prices vary by country or message type?
Yes. Viber rates differ depending on the recipient’s country and whether the message is transactional, promotional, or session-based.
Are volume discounts available?
Yes. Enterprises with high messaging volumes can benefit from better rates. Dexatel offers flexible scaling discounts for large businesses.
Can I avoid paying for inactive Viber numbers?
Yes. Use Dexatel’s Number Lookup to validate contacts before messaging. This prevents paying session fees for numbers that aren’t active on Viber.
What payment methods are supported?
Dexatel accepts bank transfers, PayPal, and credit cards (Visa, Mastercard, Amex). Your details are processed securely, and Dexatel does not store payment information.
Can I test Viber messaging before paying?
Absolutely. Dexatel offers a free trial with credits, so you can test Viber messaging and explore the platform before your billing begins.
Ready to Start?
Join thousands already using Dexatel to deliver effective, secure Viber messaging worldwide.
