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Mobile Marketing 101: A Comprehensive Overview

Anahid Akkam
Anahid AkkamContent Manager

Published: Apr 10, 2019

Updated: Aug 9, 2024

Mobile Marketing

Marketing has always evolved to keep up with modern trends.

Today, it's not just about content, email, or social media marketing.

Mobile marketing has taken center stage.

As users shift from computers to mobile devices, mobile marketing becomes essential.

The future of marketing is here.

Mobile devices now dominate the market.

Over half of the world's population has internet access, with 3.98 billion unique mobile internet users.

Mobile digital marketing is now second only to TV in global advertising spending.

It is now necessary for any marketing strategy. Ignoring it means falling behind your competitors.

What Is Mobile Marketing?

Mobile marketing is a digital strategy that targets audiences on their mobile devices through websites, emails, text messaging, social media, and apps.

These platforms include social media platforms, SMS messages, MMS, and more.

It aims to spread brand awareness, enhance customer engagement, and drive business growth through optimized content and marketing channels.

A key subcategory is mobile advertising, which significantly outperforms desktop advertising in market size and effectiveness.

Essential elements for successful mobile marketing campaigns include responsive designs, having a mobile version of your site, and targeted ads tailored for devices.

Incorporating an effective mobile marketing strategy involves using a mobile marketing tool, creating a mobile site, and focusing on mobile content marketing to engage existing customers and boost user satisfaction.

Advantages of Having a Mobile Marketing Strategy

Market Growth

The mobile advertising market is steadily growing, with rapid annual increases in mobile devices and mobile internet users.

As a result, the time spent on mobile devices has risen exponentially too.

This growth, paired with other factors, drives the expansion of the market.

Comparing mobile marketing vs. traditional methods shows the unique advantages of reaching potential customers' phones directly.

Text message marketing, social media presence, and targeting app users have become essential components of any marketing campaign.

These strategies help engage customers and maximize the impact of mobile marketing efforts.

Great Outreach

No other form of marketing comes close to mobile as far as general outreach goes.

You can reach mobile device users instantly if they have an internet connection and cellular reception.

Mobile devices, along with the rise of social media, have created the concept of viral marketing.

Social media platforms, with their vast user base, are highly effective in connecting with consumers through targeted ads and promoted content.

Viral marketing, unlike other methods, spreads like a virus and gets people talking.

The idea behind it is that people choose the content they wish to share, not the company creating it.

A mobile marketing campaign can take advantage of this power effectively.

Successful mobile ad campaigns rely on mobile websites and mobile messaging to engage users.

Monitoring key performance indicators and gathering customer feedback helps refine these strategies. Unlike a desktop computer, mobile devices offer unique opportunities for instant, widespread outreach.

Real-Time Engagement

Mobile device availability means your users are constantly online.

You can use this to your advantage to facilitate engagement and enhance the user experience.

The more you integrate mobile strategies, the better results you'll see.

Use customer data and analytics tools to understand your mobile audience better.

Encourage app downloads and use QR codes to streamline access to content.

Higher engagement leads to improved outcomes and a more loyal customer base.

Types of Mobile Marketing

Mobile marketing boasts incredible diversity.

The different types can be used in conjunction with others or standalone.

All guarantee positive results in one way or another.

The mobile marketing tactics below use various channels to engage users effectively and drive results.

A well-optimized mobile website is important for any campaign so users have a seamless experience.

Effective mobile marketing strategies include:

  • SMS/MMS marketing
  • Mobile-friendly websites
  • QR codes
  • Location-based marketing
  • Mobile banner advertisements
  • Voice search
  • In-app marketing

Creating a Marketing Strategy for Mobile

Mobile marketing is one of the best ways to reach your target audience.

Implementing the right components in your campaign can help you reach the right audience at the right time.

Your strategy should not be completely different from your general one, but it will need heavy optimization to fit mobile platforms.

A key component of a mobile marketing strategy is content.

It involves more than just adjusting your marketing material to fit mobile screens; it’s also creating mobile-centric content from the ground up.

Effective mobile marketing channels include mobile sites, QR code marketing, and text messages.

Your content needs to cater to the audience's requirements to ensure engagement and satisfaction.

Mobile Marketing Strategies for B2B Companies

As mobile device usage increases, a robust B2B mobile marketing strategy can drive lead generation, improve conversion rates, and boost sales.

First, you have to set your goals.

Establish clear objectives and metrics, such as increasing mobile visits and conversions.

Then, you must optimize your website.

To do this, ensure your site is mobile-friendly with responsive design for an optimal mobile experience.

It also helps to leverage business listings, meaning you should use Google My Business or Bing Places to enhance search visibility and manage reviews from mobile users.

On top of that, you have to be active on social media.

Engage on platforms like Instagram and X.

Use targeted ads and promoted content to reach a broad audience.

Share concise, visually appealing content with bullet points and lists, and offer personalized deals to increase engagement.

Implementing mobile pay-per-click (PPC) advertising on Google Ads is also helpful.

Run dedicated mobile campaigns for mobile or adjust bids to effectively target mobile search terms.

Don't forget the power of SMS Marketing.

Collect contacts at events and send timely messages.

Follow best practices to avoid overwhelming recipients and provide opt-out options.

If you're considering sending emails, make them mobile-friendly.

Design email templates for easy readability with clear calls to action and minimal visuals to ensure quick loading times.

As for developing a mobile app, you can build one to boost user engagement and sales, such as an app for retailers to search products, place orders, and track deliveries.

With all of this in mind, you'll be on the right track of crafting a decent mobile marketing strategy.

Keep abreast of trends like voice search and AI to maintain a competitive edge in mobile marketing.

What is Location-Based Mobile Marketing?

Location-based mobile marketing is a strategy that uses a mobile device's location to alert the device's owner about an offering from a nearby business. 

This aims to attract users' attention and convert them into customers through mobile ads and campaigns based on their location.

Types of location-based marketing:

  1. Geotargeting: Uses IP addresses to determine users' locations and deliver messages; effective for delivering broad, non-real-time messages like breaking news. For example, your Google search results are based on location data from the device’s IP address.
  2. Geofencing: Uses real-time data from Wi-Fi, cellular towers, and GPS to create virtual boundaries. When users enter these boundaries, they receive push notifications or messages. For example, retail stores send notifications to nearby customers about in-store promotions or back-in-stock items.
  3. Geo Conquesting: Targets competitors' customers by placing a boundary around rival locations. Users within this boundary receive messages from your brand. For example, Burger King's campaign targeted McDonald's customers with a 1 cent Whopper deal.
  4. Proximity Marketing: Ideal for small areas (within 200 feet) using Bluetooth beacons, NFC, QR codes, and other technologies to determine users' exact locations. For example, Walmart used beacon-equipped LED lights to send push alerts to in-store shoppers about discounts and coupons.

Mobile Affiliate Marketing

Mobile affiliate marketing is a performance-based marketing strategy where a company uses an affiliate to promote its products or services on mobile devices. 

Affiliates, including website owners, app owners, or social media influencers, place mobile offers in the form of ads.

The more customers click on these ads and make purchases, the more commission an affiliate earns. 

Affiliate marketing via mobile offers several advantages.

With the widespread use of mobile devices, affiliates can reach a broad audience effectively.

Mobile devices also enable a faster buying process, allowing users to complete transactions quickly and easily.

On top of that, mobile affiliate marketing is relatively new and less saturated compared to other channels, providing ample opportunities for growth and less competition.

  • Common types of mobile ads for affiliate marketers include:
  • Banner Ads: Eye-catching banners with engaging text and a call to action.
  • Video Ads: Engaging videos, similar to TikTok clips.
  • Fullscreen/Interstitial Ads: Ads that take up the entire mobile screen.
  • Native Ads: Ads designed to blend into specific apps or responsive websites.

Mobile affiliate marketing and traditional marketing differ significantly.

Traditional marketing often relies on PPC and SEM, which can be expensive and less effective due to limited ad visibility.

In contrast, mobile affiliate marketing addresses these issues by offering solutions with less competition and higher trust through affiliate endorsements.

You only pay for ads that result in sales, which is why mobile affiliate marketing is a more cost-effective option.

Mobile Marketing Automation

Automation involves using software platforms and tools to streamline processes, deliver personalized and targeted messages, optimize user experiences, and enhance campaign performance.

It saves time and resources by allowing marketers to send contextual message flows without needing extensive coding or engineering support.

This efficiency is crucial for scaling marketing strategies, enabling companies to reach broad audiences more effectively as their customer base grows.

Moreover, automation helps in re-engaging inactive users, drawing them back to your business and improving user retention.

By focusing on a retention-centric strategy, businesses can drive long-term value.

Automation also centralizes data across various channels, including SMS, email marketing, in-app messages, and push notifications.

Automation platforms also enable personalized communication based on custom properties and behavioral attributes.

Segmentation allows marketers to categorize users into cohorts based on specific attributes so they target each group more effectively.

When choosing a mobile marketing automation platform, consider several key options.

For instance, Localytics provides in-depth analysis of app success using AI to predict future consumer behavior.

Braze also uses AI to analyze consumer behavior and create marketing patterns, targeting audiences through various channels.

On the other hand, PushEngage enhances customer interaction by integrating push notifications across both mobile and web platforms.

Mention is another brand that monitors billions of online sources to report on current trends.

Swrve offers a comprehensive analysis of customer engagement and satisfaction, with notable A/B testing features.

Mobile Marketing Campaigns for Apps

Mobile app marketing focuses on promoting apps and boosting customer interaction to enhance user engagement and retention.

This ongoing process requires continuous efforts through various campaigns to keep users interested.

The mobile app marketing process follows a sequential funnel:

  • Acquisition: Users discover and download your app for the first time. Effective acquisition campaigns are crucial for attracting new users and building a strong user base.
  • Activation: Users install and begin using the app, often providing personal information and completing actions like making purchases.
  • Retention: Strategies aimed at maintaining user engagement, encouraging frequent use, and ensuring active participation to keep users consistently involved with the app.

To develop a successful strategy:

  • Define the purpose
  • Conduct market research
  • Create user personas and determine target audience
  • Decide your channels
  • Implement ASO
  • Promote via other channels
  • Use push notifications
  • Monitor the process

Divide your marketing strategy into targeted campaigns to meet your goals and run continuous campaigns to promote your app, focusing on both acquisition and engagement.

If you lack marketing expertise, partnering with professional mobile marketing agencies can be valuable.

Notable agencies include Moburst, Udonis Inc., Blue Label Labs, FiveDot Com Infoway, AppAgent, Yeeply, and Prolific Interactive.

What Are Mobile Wallets 

Mobile wallets are apps that store bank details, credit and debit card information, coupons, rewards, and discounts, such as Apple Pay, Google Pay, and Samsung Pay.

These apps provide convenience by allowing users to make payments directly from their devices, eliminating the need for physical cards.

Mobile wallet marketing boosts conversion rates and customer spending by simplifying coupon and offer redemption.

It drives store visits with location-based notifications and reminders.

Digital loyalty cards stored in mobile wallets enhance enrollment and participation in loyalty programs, while automated reminders improve offer and coupon redemption rates.

Mobile wallets enable businesses to send updates and offers via push notifications.

Integrating them with location-based messages can drive in-store traffic and improve the customer experience.

Not only that, but mobile wallets offer a way to reach customers without requiring them to download an additional app, broadening the audience.

Strategies for Wallet Marketing on Mobile Devices

  • Mobile Passes: Enable users to save event tickets, offers, and coupons directly on their phones.
  • Loyalty Cards: Provide digital loyalty cards with timely offers, discounts, and tickets to boost redemption rates and customer loyalty.
  • Mobile Wallet Notifications: Send reminders about expiring coupons and location-based offers to maintain customer engagement.

Several platforms offer free trials to help businesses implement wallet marketing strategies, including:

  • Passworks
  • Vibes
  • 3Cinteractive
  • Zenith Media
  • Upland Software

Starbucks set a benchmark in mobile wallet marketing by integrating loyalty programs, gift cards, and payment capabilities into their app.

Meanwhile, Google Android Pay collaborated with DC and Warner Brothers to unlock superhero characters for users who made payments, which successfully drove in-store traffic and boosted revenue.

Leading Mobile Marketing Companies

1. Moburst

  • Global clients: Discovery, Samsung, Google, Uber
  • Services: App store optimization, video production
  • Offices: New York City, San Francisco, Israel, Brazil, Argentina, Mexico

2. Phiture

  • Clients: SoundCloud, Spotify, Vevo
  • Services: App store optimization, performance marketing, user retention/CRM

3. Mobio

  • Clients: Aliexpress, Lamoda, OneTwoTrip
  • Services: App store optimization, user retention, retargeting

4. FIVE (an Endeva Company)

  • Clients: Rosetta Stone, Creston, Marriott International, AccuWeather
  • Services: Product discovery, design, development, growth marketing

5. 360i

  • Clients: Ben and Jerry’s, Burberry, Hyatt
  • Services: Media planning, data and analytics, advertising strategies

6. Ampush

  • Platforms: Facebook, Instagram, Twitter, Pinterest
  • Services: User acquisition, sales driving, client re-engagement

7. TextByChoice

  • Features: Real-time two-way contact, 99.9% uptime, 100% compliance opt-ins
  • Advantages: Affordable, easy text communication from various platforms

Top App Marketing Companies

1. AppAgent

  • Clients: Huawei, Kiwi.com
  • Services: Organic search traffic, app growth, product launch

2. SEM Nexus

  • Focus: Startups
  • Services: App development, user base growth

3. Zoomd

  • Features: Integrates 600+ media sources into one dashboard
  • Benefits: Increases data collection and insights, reduces costs

4. Headway

  • Services: Programmatic media advertising, customized campaigns
  • Collaboration: Industry leaders and cutting-edge technology

5. Yodel Mobile

  • Clients: The Economist, Fujifilm, Teletext Holidays
  • Services: Retention and engagement, paid user acquisition, launch strategy

6. PreApps

  • Achievements: Helped apps gain over 550 million downloads
  • Services: App launch and marketing, app store optimization

7. App Growth Network

  • Clients: Sage Business, Ten Percent Happier Meditation, Fit52
  • Services: Data analytics, CRM, paid user acquisition

Mobile Marketing Statistics You Need To Know

94% of U.S. adults are internet users as of 2023, and many of them primarily access the internet through their smartphones.

Smartphones now account for roughly 87% of all mobile phones in use worldwide.

As of 2024, Android continues to lead the global mobile operating system market with a share of approximately 71.74%.

Approximately 70% of the global population uses the internet on the go.

There are approximately 5.65 billion unique mobile users globally.

The number of smartphone users is projected to continue increasing, with estimates suggesting it could reach 6 billion by 2027.

On average, users spend about 4 hours and 49 minutes per day on their mobile phones.

As of 2024, the percentage of global web traffic coming from mobile devices has increased to 60-61.95%.

Global mobile advertising spending has also seen significant growth.

Mobile ad spending reached approximately $327 billion in 2022 and is expected to near $400 billion by the end 2024.

The global app market is on track to generate around $935 billion in revenue.

Approximately 88% of all mobile time is spent using mobile apps.

The most popular messaging app in 2024 is WhatsApp, followed by WeChat and Messenger.

Mobile and Social Media Statistics for 2024

As of 2024, approximately 99% of social media users access their preferred platform via mobile devices.

Facebook remains the leading social media platform with over 3.07 billion monthly active users.

The average time spent on social media worldwide is approximately 2 hours and 23 minutes per day.

Approximately 44% of internet users use social media to search for brand-related information.

Mobile eCommerce sales in the U.S. will surpass $450 billion by the end of 2024, the main reason being to compare product prices.

Mobile and Video Statistics for 2024

As of 2024, video content continues to dominate mobile traffic, with video traffic accounting for approximately 69% of total mobile data traffic.

Approximately 75% of mobile video viewers still prefer horizontal videos, and around 92% of users who watch videos on mobile devices share the content with others.

Not to mention, over 70% of YouTube video views occur on mobile devices.

Approximately 85-86% of internet users access their email accounts via mobile devices, and around 80% of X usage occurs on mobile devices.

About 80% of B2B buyers use mobile devices at work, and 60% reported that mobile played a significant role in a recent purchase.

40% of online business transactions take place on mobile devices.

Recent Trends (2023-2025)

Social commerce is on the rise.

Platforms like TikTok, Instagram, Snapchat, and Facebook will be crucial for transactions and brand interactions, driven by the convenience and engagement these platforms offer​​​​.

Influencer marketing will remain a dominant strategy, leveraging short videos, live streaming, and stories to connect with audiences on platforms like Instagram and TikTok​​​​.

Gamification and interactive experiences like quizzes, challenges, and rewards will be increasingly used to engage users and foster brand loyalty​​.

Encouraging users to create and share brand-related content will be vital for building trust and driving conversions.

UGC will remain a powerful tool for authentic engagement​​​​.

Mobile Marketing Trends for 2025

Mobile devices will continue to dominate organic search engine visits, expected to account for 60% of all visits.

The trend of users exclusively using their phones for searches will likely increase to 45%​​​​.

Around 90% of consumers who search for a local business on a mobile device will visit or call the company within 24 hours.

This emphasizes the importance of local SEO for businesses​​​​.

Quick conversions will remain a key trend, with 60% of phone search conversions occurring within an hour, and 85% within five hours​​.

High mobile search activity will persist in food and beverage (75%), healthcare (70%), news and media, lifestyle, and automobiles (over 65%), travel and retail (55-60%), and real estate and entertainment (45-50%)​​​​.

The dominance of explainer videos will continue as they remain a crucial mobile marketing strategy due to their effectiveness in conveying information quickly​​​​.

Views for vertical videos are projected to rise to 65%, driven by platforms like TikTok and Instagram Reels​​.

In-app video advertising spending will make up 80% of video ad expenditures, reflecting the importance of engaging users directly within apps​​.

Live streaming will be widely used for product showcases, events, and webinars, popularized by platforms like Instagram and Facebook Live​​.

60% of consumers will demand more visual content from companies, including virtual tours and interactive videos​​.

AI will play an even more significant role in B2B marketing, enhancing customer relationship management and providing personalized user experiences​​​​.

The chatbot market is also expected to grow, with revenue projected to reach $150 million by 2025​​.

The market for on-demand apps is forecasted to reach $350 billion by 2025, reflecting their continued popularity​​.

Augmented reality (AR) will be extensively used for product demonstrations, virtual try-ons, and gamified marketing campaigns, enhancing user engagement​​​​.