Glossary
We highly value our clients' awareness of cloud communication, which is why we're always happy to share our knowledge and elaborate on tech processes that lead to success.
Gray Route
Gray routing is the practice of sending and receiving SMS that is legal for a party on one end, but illegal on the other.
HLR
A home location register (HLR) refers to subscribers that are authorized to use a global system for a mobile (GSM) core network.
Intelligent Routing
Intelligent routing is the act of using AI to resolve issues with the customer experience and create a customer care ecosystem.
SIP Trunking
SIP trunking allows you to make and receive calls using the internet through cloud-based systems.
SMPP
Short Message Peer-to-Peer is used by telecoms to send SMS between SMSCs, ESMEs, or routing entities.
CPaaS
Communication Platform-as-a-Service is a solution for messaging, voice, and video communication in your app.
HTTP SMS
Hypertext Transfer Protocol SMS is used in SMS API integration to help automate messaging.
A2P
Application-to-Person messaging is the process of sending messages from apps through CPaaS platforms or API integration.