Glossary
We highly value our clients' awareness of cloud communication, which is why we're always happy to share our knowledge and elaborate on tech processes that lead to success.
Inbound Message
An inbound message refers to an SMS that a recipient sends to a business through a phrase, keyword, or short code.
10DLC
10 DLC, short for 10-digit long code, is an A2P SMS messaging system set up by mobile carriers in the United States.
Outbound Message
An outbound message is a text, the endpoint of which is the recipient’s mobile phone.
P2P
P2P is a decentralized system that enables users within the same network to share files with each other.
TCPA
The TCPA is a federal law enacted in 1991 to help protect consumers from unwanted telemarketing calls and SMS messages.
Concatenated SMS
Concatenated SMS refers to messages that have been split up into multiple parts to be sent in a traditional 160-character format.
Sender ID
A sender ID is a unique identifier that is assigned to a specific sender when tracking message activity.
Voice Termination
Voice termination refers to the process of routing a phone call to deliver it to an endpoint with the help of another carrier.