Engineering Manager

Yerevan, Armenia

Why Dexatel: Dexatel provides an omnichannel messaging platform, powering enterprise-level business communications. We work with Google, Vodafone, Alibaba, Viber, SAP, and other global brands. Founded in Estonia we had significant growth featuring in Financial Times as one of the fastest-growing companies in Europe, two years in a row.

Our mission is to provide a personalized and individual experience to every customer.

Why this role matters: You will be part of a talented team and will be a trusted person of a company that offers high-quality cloud communication solutions. In addition, as a part of Dexatel's success, you will own meaningful product work, have a direct impact on the company's success, and grow with the company.

You will plan and coordinate engineering teams as well as supervise them in the research and development of new products and features.

In order to succeed, you should be an experienced leader with a business mindset and technical excellence who’s able to build world-class products.

What you will do:

  • Leads and coordinates the engineering team including production, quality assurance, R&D of our CPaaS product
  • Bridges B2B customers and engineers, ensuring that the specifications, resources and deadlines are clear to all stakeholders
  • Serves as a project manager for multiple assignments, creating timelines and projections, organizing collaborative meetings, and ensuring that the assignments comply with specifications, timelines, and resources
  • Reviews team’s work for technical accuracy
  • Develops and owns work processes, procedures, and standards
  • Negotiates contracts with outside vendors in terms of engaging additional resources
  • Maintains knowledge of new trends, developments, technologies and best practices; applies this knowledge to continually improve the product and production efficiency

Required qualifications:

  • BS/MS degree in Computer Science, Engineering or a related subject
  • At least 3 years of experience as a Team Lead and 2 years of experience as an Engineering Manager
  • Hands-on experience of developing and implementing REST APIs
  • Good knowledge of Microservice Architecture and Java EE
  • Good knowledge of Databases (SQL/NoSQL), Caching systems (Redis) and Messaging systems (Kafka)
  • Knowledge of containers (Docker/Kubernetes), build tools (Maven) and logging/monitoring solutions (DataDog/Grafana/Kibana)
  • Knowledge of cloud platforms (GCP/AWS)
  • Experience with CI/CD tools (Jenkins)
  • Experience with Work Management tools (Trello/Jira)
  • Experience of working in Agile and/or Scrum methodologies
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Strong supervisory and leadership skills

Why Dexatel?

Dexatel is now one of the leading omnichannel solutions providers in the Cloud Communications industry. Our client portfolio consists of over 800 clients and operators, including 300 major ones. Our list of celebrity partners includes names such as Google, Viber, Deutsche Telekom, China Telecom, Vodafone, T-Mobile, Orange Spain, Orange Poland, CenturyLink, Cellcom and SAP.

We see success in our business not only by displaying high-quality standards and professional development but also by creating an atmosphere in the workplace that will itself be a source of inspiration for each of us at the Company. We have adopted the principle of creating and maintaining a healthy working environment based on tolerance, equality and non-discrimination. Our Company provides everyone with the opportunity for self-development and progress without limitations.

Additional information

All interested and qualified candidates are welcome to send their CV to [email protected] indicating the position title (“Engineering Manager”) in the subject line of the email or just submit your application below.

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Dexatel aims to build a better future where technology creates good connections and communication for everyone and everywhere.