In the age of increasing cyber-crime and incidents of user data theft, it has become crucial for companies to implement powerful data security mechanisms. Hence, many companies, such as Google and Facebook, have installed two-step authentication on their websites to protect their users against unauthorized logins to their accounts, and the OTP SMS technology has made this very easy.
OTP, or One-Time Password, SMS is a short message containing a one-time auto-generated password that is sent to the registered mobile phone number of the user who has initiated the request. This technology is perhaps the most popular mechanism used by companies around the world to make sure that the login request has been generated by an authorized person. It is very simple to use the OTP SMS service.
As soon as a user enters their username and password to log in, OTP SMS is sent on their mobile phones. This SMS contains a code, usually four to six digits and valid for only one-time use, and the users are required to enter this code as quickly as possible (in most cases, the OTP expires within a minute and the user has to generate a new one) into the given space in order to proceed with the login. This way, it is ensured that the person, logging into his/her account is authorized by the account holder, to gain access to it.
Online identity theft has become a huge issue around the world, especially since users have started maintaining sensitive personal information on the web. As many as 15 million people in the US fall prey to online cyber-attacks every year, which results in a cumulative loss of around $50 billion. Statistically speaking, this puts over 100 million people in the US at risk of losing their data.
Hence, enabling the OTP SMS verification process offers additional protection to users from hackers when they login to a website. If you are running a website that stores sensitive user information, it is wise to use the OTP SMS verification technology as it is very cheap and offers additional security to your account holders.
Your customers are the biggest beneficiaries of the OTP technology, as they feel more confident that their data is secure and well-protected against hackers. But, your business benefits from the OTP technology as well. Having two-step authentication on your website shows your customers that you care about protecting their personal information. Also, since the entire OTP SMS verification process takes only a few seconds to complete, it does not cause users any inconvenience when they log in.
Although the OTP SMS verification is still optional for some online services, many have installed it as a default step during the login process, especially those businesses that conduct extremely sensitive operations for the users such as online payment portals operated by banks and other financial service providers, email services like Gmail, social media platforms like Facebook, and e-commerce platforms like Amazon.
In fact, whenever someone conducts an online transaction and uses their credit/debit card, the card provider usually sends the cardholder an OTP SMS to verify the transaction request before processing it.
If you want to provide your customers with two-step verification through OTP SMS, then Dexatel is an amazing, and trusted option. By using our phone verification service, you can send out a 4-digit OTP code to your customers to verify their identity.
We allow you to test our phone verification service for free in order to give you a clear idea of the benefits that you can derive from using the service. As part of the test, you can send up to 30 messages for free. Verification messages are priced in a flexible manner, so you only pay for the message volume you use.
Customers can also use the phone verification API provided by Dexatel. This API allows perfect integration with your existing platform and will provide you with the option to customize your OTP SMS message. You can also check the status of the message, including the response of the recipient to the message.