Long-distance telephone communications were first made possible through physical wires that would transfer the voice from one point to another. Along with the advancement of industries where telephone communication was essential, the networks with wire multiplied in quantity. However, those wires had two major problems.
First, the cables were prone to physical damages in case of disasters. Especially when it was a longer wire, the recovery was extremely hard. Second, they were expensive to buy and maintain, which was unprofitable for businesses.
In the era where long-distance telephone communications became critical, the advancement of the internet came right on time. It was now possible to transfer voice—and later video—messages on longer distances using SIP trunking. It also cut down the phone call costs significantly, making it affordable for businesses of any size.
To get a full understanding of what SIP trunking is, you first need to understand what SIP, PBX and trunk are and what functions they carry out.
Knowing what SIP, PBX, and trunk are, it is now much easier to understand the definition of SIP trunking. So, SIP trunking is a way of sending voice or video signals to different points using a cloud-based PBX. Simply put, SIP trunking allows you to make or receive calls using the internet. The internet conveys voice or video signals through special packets, which makes it easier and cheaper than maintaining physical wires. The cloud-based PBX transfers those packets through the abovementioned virtual trunks.
Thus, there won’t be issues with connections being mingled with each other. A perfect example of services working with SIP trunking are WhatsApp, Skype, Viber, Facebook Messenger and other communications apps that use cellular data to make or receive calls. SIP trunking has come to replace the PSTN (public switched telephone network), which uses copper wires to transfer signals. As opposed to them, SIP trunking uses internet protocols with 1-s and 0-s for the same purpose.
One major drawback of PSTN is that it can hold a limited number of calls simultaneously. In the case of SIP trunking, one SIP trunk can hold an unlimited number of channels. This means that it can hold an unlimited number of incoming or outgoing calls at once. Therefore, if a company wants to have a phone communications line, one SIP can do the job perfectly. However, they still need multiple trunk channels for each call.
SIP trunking is a revolutionary service that has several critical assets for companies. The biggest benefits of SIP trunking are the following: