What Is10DLC?

10DLC is an SMS messaging system set up by mobile carriers in the United States. It is considered the more reliable option compared to other long code monitoring services.

A2P 10DLC provides both one-way and two-way messaging for sending and receiving SMS marketing messages in the US. It’s also regarded as a great tool for customer service, with its ability to provide faster response times and create a more personalized experience for customers.

Along with providing better delivery rates, 10DLC messaging is also a more secure option than other long codes due to its security configuration. On top of that, it’s an affordable option when compared to short codes and is designed to be a cost-effective solution for businesses of all sizes.

How Does A2P 10DLC Work?

With this system, mobile network operators, or MNOs, attach 10DLCs to messages on an SMS platform, allowing them to be delivered quickly and securely. Each 10DLC SMS is unique and identifiable to a specific MNO, providing users with improved message delivery, increased visibility, and enhanced safety features.

When using A2P 10DLC, the sender must provide details such as the phone number of the recipient and the intended use of the message. You may use the 10DLC A2P code for SMS authentication services and alerts.

Once the message is sent, each MNO will authenticate the 10DLC code and ensure that it is valid and accepted by that MNO. Once this authentication is successful, the message will be queued for delivery and delivered to the recipient without delay.

10DLC Messaging Capabilities

The 10DLC's messaging capabilities allow businesses to create messages that are personalized, timely, targeted, and even automated. Businesses can use 10DLC A2P to inform customers about promotions, new products, special discounts, and more. They can also reach out to customers to provide assistance or answer inquiries. The messaging capabilities can also be used to build relationships with customers, facilitate automated communication, and provide timely customer service.

Businesses can also send out automated messages to promote campaigns, send SMS reminders, and react to customer inquiries. Automated messages make it much easier for businesses to reach their customers quickly without the need for manual intervention. Additionally, companies can use the 10DLC to schedule messages to be sent at specific times or after certain events.

On top of that, businesses can also track the performance of their 10DLC messages with detailed delivery and engagement data. This can be used to refine and improve their messaging strategy, allowing them to reach their customers more effectively.

Getting Started with 10DLC on Dexatel

The first step to getting started with 10DLC on Dexatel is to go to the website and create an account. You’ll need to provide all the required information, such as contact details and payment information, and then you’ll be taken to the 10DLC setup page. Here, you’ll be able to enter the details of the number you want to use for your messages and set the features you need. You’ll also want to start exploring how to purchase 10DLC numbers, how to manage your account, and how to integrate it with other applications.

To purchase a 10-DLC number:

  • Each company needs to buy a number and register their campaign in Dexatel
  • Dextel then contacts the USA carrier to get their approval
  • The 10DLC number is then assigned to the account as a sender ID