The Ultimate Guide to Mobile Marketing
Table of Contents
What Is Mobile Marketing?
Mobile Marketing Advantages
Mobile Marketing Disadvantages
Mobile Marketing Strategy
Types of Mobile Marketing
Mobile Advertising Platforms and Networks
Since its emergence in the corporate world, marketing has constantly evolved to adapt to modern trends. From content and affiliate to email and social media, marketing takes on a number of forms—the latest being mobile marketing. With the shift of users from computers to mobile devices, it only makes sense for mobile marketing to become a primary tool. Mobile marketing was going to be the platform of the future, except the future is now.
Mobile devices have grown to dominate the market. More than half the population has access to the internet, 3.98 billion of whom are unique mobile internet users. In 2019, mobile internet traffic accounted for 47.96% of the total internet traffic globally. This alone exhibited the potential of mobile marketing—it is now only second to TV in global advertising expenditure
We can confidently say that mobile marketing has become an essential part of marketing and is here for the long haul. Failing to incorporate it into your marketing strategy means you’re already behind your competitors.
What Is Mobile Marketing?
Mobile marketing uses multi-channel digital platforms to target and reach people using phones, tablets, and other mobile devices. These digital platforms include social media networks, apps, websites, email, as well as SMS and MMS.
A subcategory of mobile marketing is mobile advertising. In contrast to marketing, mobile advertising is the leading form of advertising. Its market size is over four times bigger than that of desktop and laptop computers.
Mobile Marketing Advantages
The biggest benefit of mobile marketing is quite obvious: its possibilities and opportunities are practically limitless. However, the advantages do not stop there. Learning about the benefits can help you advance your marketing strategy and inspire mobile advertising solutions to existing marketing challenges.
Market Growth
The mobile advertising market is steadily growing, with rapid annual increases in mobile devices and mobile internet users. As a result, the time spent on mobile devices has risen exponentially too. This growth, paired with other factors, drives the expansion of the market. And with no shortage of users, you can potentially turn visitors into customers.
Regarding why this is considered a benefit, the answer is pretty simple. As a business developing a marketing strategy, you need to focus on platforms that are doing well and experiencing steady growth. This is where you’ll find your target audience.
Great Outreach
No other form of marketing comes close to mobile as far as general outreach goes. You can reach mobile device users in an instant if they have both an internet connection and cellular reception. Reaching your target audience through SMS or MMS is especially useful if they have no internet connection.
This is an evident advantage over desktop users, who need the internet to be reachable. Businesses and corporations have the opportunity to overcome geographical and technological barriers via mobile marketing.
Instant and Trackable Results
More people carry mobile devices than desktop computers; they are cheaper, easier to carry, and more convenient. People almost always have their mobile phones with them. Whether you send an SMS or a push notification, they’ll almost instantly receive your message.
Mobile marketing data is also trackable, making it ideal to understand and analyze customer behavior. This is particularly helpful if you want to create buyer personas as part of your marketing strategy.
Extended Exposure
Mobile devices, paired with the rise of social media, have created the concept of viral marketing. Viral marketing, unlike other methods, is a strategy that spreads like a virus and gets people talking. The idea behind it is that people choose the content they wish to share, not the company creating it. A relevant marketing campaign with a strong message achieves precisely that.
Viral marketing will not only quickly circulate your content, but it will also amplify its message. The best part is that you won’t need to deal with more expenses if your content goes viral. Your audience will take care of that for you.
Real-Time Engagement
Mobile device availability means your users are constantly online. You can use this to your advantage to facilitate customer engagement and enhance the user experience. The more engagement you have, the better results you’ll see.
One way to go about this is to start direct conversations with your customers through surveys to generate customer feedback. This will expose you to aspects of your marketing campaign and customer service that you can improve. Moreover, mobile content allows you to personalize your messages for specific target audiences.
Mobile Marketing Disadvantages
Despite its benefits, mobile marketing also comes with certain disadvantages. While the pros immensely outweigh the cons, it is always good to know about the issues you might face.
Platform Diversity
Mobile devices come in all shapes and sizes; the operating systems are different, and standards vary from brand to brand. This is a great disadvantage over desktop computers, where shape and size don’t affect functionality. Consider the diversity of the mobile platforms to better optimize your mobile marketing campaign.
Mobile Device Navigation
Mobile phones have small screens, even the newer ones. And while most people have already gotten the hang of it, navigating may not be as easy as it seems. The lack of a mouse-keyboard combination, along with the screen size, is what makes navigation somewhat difficult.
Privacy
Mobile marketing is in the gray area of privacy because it deals with collecting and tracking user data. Crossing the boundaries can cause irreparable reputational damage. People want their privacy respected, so make that one of your marketing campaign goals. Offer transparent ways of opting out if people no longer want to communicate with you.
Mobile Marketing Strategy
So, why does mobile marketing strategy matter, and why do you need a strategy in the first place? The answer is simple—even though success is a reality, its effects are only temporary. The mobile advertising market is a fast-growing environment. If you are not quick enough to claim your share, you will be fighting for scraps pretty soon.
Mobile marketing is one of the best ways to reach a broader audience. Implementing the right components in your campaign can help you reach the right target audience at the right time. Your mobile marketing strategy should not be completely different from your general strategy. However, it will need heavy optimization to fit mobile platforms.
Optimizing your company's website and its landing pages is a good start. Heavy websites take a lot of time to load on mobile devices. The loading time plays a huge role in whether or not the customer is willing to give your website a chance.
In addition to minimizing load time, make sure to streamline your website design for better performance on mobile platforms. Mobile-friendly websites have a high rate of customer retention and conversion rates.
Following Google’s Mobile-First Indexing conditions also helps to get your website to have search result visibility. Since Google introduced these conditions in 2015, 70% of the websites appearing in Google’s search results have been optimized to be mobile-adaptive. If you choose to ignore this, you will see other aspects of your marketing strategy suffer.
Another important way of enhancing your mobile advertising strategy is by creating ideal client personas (ICLs) or, in other words, buyer personas. When you know what your ideal target audience looks like, what they are looking for, and which platforms they use, you can easily adapt your mobile strategy.
Some websites are better optimized for mobile devices and are predominantly used by them too; take Instagram as an example. Research what kind of content works best on those platforms, and try to adjust your campaign based on that data.
Do not undermine the importance of CTAs either. A call to action is important because it communicates the primary message of your company. You need to make sure your CTAs are simple in terms of functionality. They shouldn’t require too many steps and must be fairly accessible.
Remember that a CTA is an invitation for a potential customer to explore your brand, ideally leading to sales.
Types of Mobile Marketing
Mobile marketing boasts incredible diversity. The different types of mobile marketing can either be used in conjunction with others or standalone. However, all guarantee positive results in one way or another. The main types of mobile marketing used today are:
- SMS/MMS marketing
- Mobile apps
- Mobile-friendly websites
- Quick-response codes
- Mobile wallets
- Location-based marketing
- Mobile banner advertisements
- Voice marketing
Mobile Content Marketing
A key component of mobile marketing is content. It should take center stage in any strategy you develop. Content is more than just adjusting your marketing material to fit mobile screens; it’s also creating mobile-centric content from the ground up. Your content needs to cater to the audience's requirements.
- Be brief and concise
- Avoid writing long paragraphs
- Include your bulleted lists
- Write headlines that catch a smartphone user’s attention
- Use imagery that loads quickly on mobile devices
- Opt for relevant keywords to tank high on search engines
- Trim audiovisual duration
- Filter out info and keep the important parts
Mobile SMS Marketing
Text marketing is perhaps the most reliable marketing method. Not only is it cheap, but it also delivers steady results. SMS text messaging also has the biggest outreach since it can reach audiences that don’t use smartphones or have an internet connection. Essentially, it is a channel through which companies can send promotional and transactional messages to customers through bulk texting.
Mobile Video Marketing
The latest trend in mobile marketing is video, which is most prevalent on social media. Video editors are quickly replacing writers, and the demand for visual content is rapidly growing. The reason? Consuming information through videos is much easier for people than reading an entire article about it. It’s entertaining, it’s aesthetically pleasing, and it’s catchy.
Mobile Advertising Platforms and Networks
To measure the efficiency of your mobile marketing campaign, industry-standard tools are a good place to start. There are plenty of options you can choose from as far as mobile marketing software is concerned.
The ad tech industry was quick to respond to the changes in the marketing world. A lot of ad networks quickly developed state-of-the-art mobile ad platforms for marketers. You can use these platforms to better integrate advertisements into the mobile sphere. Ad networks also provide you with an opportunity to monetize your ads.
Most platforms and networks are identical in design and functionality—it all depends on what exactly you hope to achieve. Some tools are great for aggressive advertising; others are more subtle.
With that said, here is a list of networks you can refer to for the best mobile marketing software:
Media.net
Media.net is widely regarded as the most credible and trusted network by advertisers. It provides unique tools to work with and has one of the best track records in the industry.
AdMob
AdMob is Google’s ad network, which provides flawless functionality and easy navigation. Google has one of the best online advertising platforms in Adsense. Therefore, it comes as no surprise that their mobile counterpart is on par quality-wise.
StartApp
If you want immediate results and higher revenue rates, StartApp is the ideal platform to use. StartApp uses interstitial advertising. It is one of the more aggressive advertising methods, but it guarantees good results.