All You Need To Know About Text Appointment Reminders
Published: Jun 13, 2019
Let’s face it, we’ve all missed an appointment or two before. Whether it’s a follow-up consultation or an open house showing, it’s so easy to let appointments slip from your memory. With how fast and busy our lives have become, it’s getting increasingly harder to keep track of everything.
People can get caught up with a lot of stuff on the go and forget an important appointment they had made prior. And as a business, you will be wasting valuable time and resources on customers who are not going to show up.
Now, you might be thinking that you’re going to have to manually send reminders to each client—you may as well call them. But, don’t fret; sending text appointment reminders is anything but complicated. All you need to do is find a decent SMS reminder service. They can automate the entire process, saving you the trouble of doing the whole work on your own.
Once you find a software that meets your needs, it’s smooth sailing from then on. The software will automatically send SMS messages to clients reminding them of upcoming appointments.
Appointment Reminder via Automated Text Message
There are a lot of companies that offer automated appointment reminders. Since SMS has a higher open rate, it's more beneficial for you to use text reminder services than email reminders.
Essentially, what you need to do using these services is select who you’re contacting. Then, you either create or use ready-made text message templates and schedule the SMS reminders. The automated SMS API system takes care of the rest.
From bookings and reservations to reminders and follow-up messages, the software manages the whole process. The text message appointment reminder system automates tasks that would otherwise be a logistical nightmare to take care of.
Text Message API Service Pricing
Dexatel employs a pay-as-you-go approach that charges you per sent message. This is the most affordable SMS gateway pricing model, and the service costs are free of setup, monthly, or any other fees.
With automated text reminders, your customers can finally uninstall reminder apps and rely on your services instead of Google Calendar.
Medical Appointment Reminder via Text
The healthcare industry is one of the more prominent users of SMS messaging mainly to remind patients of their appointments. The reason is simple—medical institutions lose a lot of money and resources due to no-shows.
Text message reminders have proven to reduce no-show patients by 25–30% on average. Not only that, but the fact that SMS is also affordable shows why the healthcare industry relies on this channel for appointment reminders.
Doctor's Appointment Text Message Samples
“Please don’t forget your appointment with Dr. Brown on [date/time] at our office. Please reply to confirm or cancel.”
“Hello! You have an appointment with Dr. Carmicheal on [date/time].”
“Dear [patient’s name]. This is a friendly reminder about your appointment with Dr. Wallace. Your appointment is [date/time/place]. See you then!”
Text Message Appointment Reminder Examples
If you’re still having a hard time picturing what appointment reminders look like in different industries, you’ll find plenty of ready-made templates online. As long as you mention who your message is from and highlight the appointment time and place, you can start sending SMS reminders. Here’s a brief list to paint a better picture for you regarding sending text message reminders.
“Dear [client’s name], this is from [company name] to remind you of your appointment on [date] from [time] till [time]. If you need to reschedule, please contact us at [company phone number].”
“Dear [client’s name], this is a reminder from [company name] about your appointment on [date] from [time] till [time]. If you need to reschedule, please contact us at [company phone number].”
“Hi [client’s name], this is a reminder for your appointment on [date/time]. Reply “Y” to confirm, “N” to cancel, or STOP to quit.”
“Hi [client’s name]. This is [your name] from [company name] reminding you about our appointment at [date/time]. Please fill out the paperwork I emailed prior to our meeting. Thanks!”
“Hello [client’s name], just a reminder that your appointment is today at [time]. Please let us know if you are unable to make it – [phone number].”
“Hi [client’s name], this is [your name] from [company name]. You have an appointment booked for tomorrow, [date/time]. Please text “Y” to confirm. Thanks!”