Features

Dexatel Features

We are feature-rich, having been designed with businesses in mind. From our intuitive interface to our wealth of SMS features, Dexatel is built to streamline your workflow.

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Omnichannel Inbox

Experience the convenience of unifying all your messaging channels in one single inbox to streamline processes across channels.

SMSElevate your communication game with SMS and send concise

WhatsAppFrom personalized to sensitive transactional messages

ViberBuild stronger customer relationships, share content

Mass Messaging

Maximize your outreach potential and optimize conversions by delivering messages simultaneously to a wide range of recipients.

Numbers

Virtual Number SMS A virtual number SMS is useful for businesses that need to have multiple numbers, allowing for easy messaging and increased security and privacy.

Dedicated Short Codes A dedicated short code is a 5 or 6-digit number that you can use to send text messages to consumers.

Custom Sender ID A custom sender ID is a substitute for a number that appears on the recipient’s mobile device to which a business sends a one-way text message.

Text-to-Landline With text-to-landline, businesses can send messages, receive replies, and manage conversations without the internet or specialized hardware.

Toll-Free Texting Toll-free texting is an SMS communication service where businesses send and receive messages using toll-free numbers.

10DLCBenefit from the flexibility and affordability of long code numbers and ensure reliable message delivery to your target audience.

Two Way Messaging

Engage with your customers in real time, enable personalized interactions, resolve queries, and address concerns promptly.

Additional tools

SMS URL Shortener An SMS URL shortener turns an original long link into a shorter one, making it ideal for your text messages.

Fraud Guard The fraud guard is a solution that aims to detect and prevent telecommunications fraud, protecting businesses from potential threats.

Ready-Made Templates Guarantee consistent branding and use the most effective messaging template to project a professional image to your recipients.

PersonalizationTailor your messaging to individual recipients, increasing engagement and the effectiveness of your business communication.

Automation

SMS Opt-Out With SMS opt-outs, you give your customers the chance to stop receiving text messages from you.

Campaign Scheduling Campaign scheduling is the process of setting up surveys, promotions, updates, and reminders to go out on a specific date and time for the best results.

SMS Fallback SMS fallback is designed to send SMS messages when other internet-based messaging channels encounter problems.

Geo-PermissionsAugment the control of your strategy by setting location-based permissions for targeted messaging, maximizing audience relevance.

Analytics

SMS Analytics SMS analytics can be used to track and analyze various aspects of SMS campaigns, including open rates, click-through rates, conversion rates, and opt-out rates.

Short SMS Link Tracking With short SMS link tracking, you can monitor the performance of your short URLs and use the data to optimize your campaign.

Link Performance Monitor metrics like click-through rates and user behavior after clicking the link to gauge the impact of your campaigns.

Message Engagement ReportDive deeper into the response rates, read receipts, and message interactions of your messages sent through WhatsApp and Viber.

Audience Management

SMS Contact List Management SMS contact list management is the process where you record contact information and monitor how your audience interacts with your business.

SegmentationBy segmenting audiences, you can understand them better, meet their needs, and increase the chances of driving desired actions.

Mass ImportBy simplifying the contact import process, you can focus more on crafting impactful messages and engaging with your audience.

Number ExclusionWhether it's to respect opt-outs or refine your targeting strategy, this gives you granular control over your messaging audience.

Account Management

Subaccounts

Streamline account management by creating separate subaccounts to enable easy organization and delegation of responsibilities.

Role-Based

Define specific access levels and capabilities based on the job responsibilities and hierarchy within your organization.

Auto Top-Up

Never run out of credits during critical messaging campaigns for a seamless experience for both you and your recipients.

Balance Alerts

Receive notifications about the remaining credits in your account, enabling you to track and manage your budget effectively.

For Developers

SMS Webhook

Effortlessly integrate a wide range of messaging channels, including SMS, WhatsApp, and Viber, into your own apps and systems.

Omnichannel Messaging API

Effortlessly integrate a wide range of messaging channels, including SMS, WhatsApp, and Viber, into your own apps and systems.

User Verification

Verify API

Safeguard your business communications with our secure Verify API, implementing robust processes to verify user identities.

Compliances

TCPAWe uphold legal and responsible messaging practices, prioritizing recipient preferences and consent for a trustworthy experience.

PSD2Our processes meet strict security standards, ensuring the safe handling of sensitive financial info for your peace of mind.

GDPRWe prioritize customer trust by safeguarding their information, implementing robust security measures to prevent breaches.

APAWe are committed to respecting privacy and confidentiality in all interactions, as we always follow industry-recognized standards.

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